Jackie Poppe

** ******* ******** **. ******, VA *4554 434-***-**** ac6qo2@r.postjobfree.com

Motivated, dependable administrative professional with over 18 years’ experience providing administrative/office management support to Executive level management. Effective producer in work environments demanding strong organizational and communication skills. Dedicated, focused detail-orientated, able to prioritize and follow through effectively to achieve project goals. Able to perform quality work within deadlines with or without supervision, work well independently and as a team contributor. Also effective in virtual work environments, able to work remotely and with members of virtual work teams.

Career Highlights and Accomplishments

Created a consolidated at-a-glance Department budget Variance report to Executive staff to use in daily operations, planning department initiatives, and developing overall business strategies.

Researched, proposed, organized, and implemented a new, enhanced Employee Service Recognition Program.

Took initiative to help department reduce costs by bringing all vendor accounts current, submitted invoices on a timely basis to avoid accumulated finance charges and late fees.

Reorganized, archived, indexed department filing system for greater efficiency.

Skills and Abilities

PROFICENT COMPUTER SKILLS. Microsoft Office 2016(Intermediate); adaptable to any software program; self-motivated learner

PROFICANT ADMINISTRATIVE SKILLS. Calendar management, travel arrangements, meeting prep/minutes; type 75+WPM; adept proofreading and editing skills; strong project management ability.

EFFECTIVE COMMUCATION SKILLS. Written; verbal; able to handle confidential materials and information with utmost discretion.

Affiliations and Designation- 21st Century Brookneal Rurtian Club- Vice -President- Active

OFFICE ASSISTANT, TEAM NURSE

01/27/2018- PRESENT

Administrative Support- Prepared reports, documents, presentations, managed administrator calendar. Recorded meeting minutes; assisted the administrator in problem-solving, staff workload coordination, monitoring progress of jobs to ensure deadlines were met, and client follow-up; prepared new hire paperwork, provided job status updates. Obtained and updated demographic, medical, and insurance information, and utilized EMR software. Conducted insurance verifications, collected payment, posted payments and processed payments electronically. Secured patient demographic data and healthcare information and maintained strictest confidentiality by ensuring compliance with HIPPA and good clinical practice guidelines.

Department Support-Answered phones, managed office supplies, maintained office machines, assisted with event planning, expense reimbursements; managed petty cash.

ADMINISTRATIVE ASSISTANT, PATRIOT’S CUSTOM WHEELS AND TIRES

02/08/2017-01/20/2018

Administrative Support: Answered phones, managed office supplies; managed marketing material inventory; maintained office schedules and marketing activities calendars, facilitated payments of expense reports and vendor invoices; recorded/transcribed meeting minutes.

Sales Lead Management: Managed distribution of incoming sales leads; dispatched leads to agents in field; processed a database of sales leads information and sales activity (5,000+records)

Report Generator: Maintained daily, weekly, and monthly sales and marketing activities for management and executive staff.

ADMINISTRATIVE ASSISTANT PIEDMONT COMMUNITY HEALTH PLAN

04/2014-02/02/2017

Administrative Support: Under direction of Medical Director, serve as company key contact for receiving, coordinating, and tracking the progress of all insurance authorizations. Interact with management to research /obtain information and data relating to each insurance request.

Department Support: Answered phones, managed office supplies; maintained office equipment;

RECRUITER CONTEMPORARY NURSING SOLUTIONS

09/2012-04/2014

Scheduling: Staffed 60 Hospitals on the East Coast. Full cycle staffing including: Registered Nurses, Therapists, Certified Nursing Assistants.

Administrative: Developed and maintained databases for clinical care coordination, recruitment tracking and staffing; prepared new hire paperwork; managed on-going departmental costs and expenditures.

RECORDS COORDINATOR GENTIVA

06/2008-09/2012

Department Support- Answered phones, managed office supplies and vendor services; maintained office machines.

Administrative Support: Assisted the director by handling questions, interpreting & administering contracts as well as helping resolve work related problems. Identified staff vacancies, recruited, interviewed & selected applicants, cutting overtime down by 30% and handling payroll for employees. Responsible for intake of patients to agency, assisting families with information on agency services.

Scheduling: Scheduled between 3,000-4,000 hours for aides, nursing & therapy weekly, scheduling and confirming medical appointments for patients. scheduled appropriate Medicare visits for HHA and CNA

References, Letters of Recommendation available upon request.

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