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Sales Customer Service

Location:
Doha, Doha, Qatar
Salary:
based on company standards
Posted:
August 20, 2018

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Resume:

NEJY OWEN T. JOSE

Fereej Bin Mahmoud South

Contact No: +974-****-****

E-mail: ac6qkd@r.postjobfree.com

CAREER OBJECTIVE:

CORE COMPETENCIES

Sales & Marketing:

Driving sales Initiative &

achieving desired target.

Implement marketing

strategies for promoting

various products as per

company plans.

Team Management:

Leading & monitoring the

performance of team

members to ensure

efficiency in sales

operations, meeting of

individual and group

targets.

Business Development:

Conceptualizing sales

promotional activities as

part of brand building &

market development effort.

Visa Status:

Work-Business Visa

Passport No:

P6462113A

To work for any position a growth oriented company where my acquired skills and education will get minimized to the best of my abilities where I can significantly contribute to growth and profitability of the company.

WORKING EXPERIENCED:

Store Manager

Stadium, Al Ghurair Center (Sept 2017 – Nov 2017)

Stadium, Meraas Outlet Village (July 2017 – Aug 2017) Stadium, Dubai Outlet Mall (Mar 2017 – June 2017)

Stadium, Dubai festival City (Oct 2015 – Feb 2017) Stadium, Jumeirah Beach Hotel (Mar 2015 - Sept 2015) Stadium, Dubai Marina Mall (Jan 2014 – Feb 2015)

Stadium, Sharjah Outlet Store (Jan 2013 - Dec 2013) Asst. Store Manager

Stadium Dubai Outlet Mall (Mar 2012 – Dec 2012)

Stadium, Deira City Center (Jan 2009 - Feb 2012)

Supervisor

Stadium, Burjuman Center (Jan 2007 – Jan 2009)

CSA (Customer Service Associates)

Stadium, Deira City Center (Jan 2005 - Dec 2006)

Studio R, Lamcy Plaza (Jun 2001 - Dec 2004)

WTC (Event Coordinator)

World Trade Center (Month of Apr & Sept - yearly)

JOB DESCRIPTIONS:

Managing and motivating a team to increase sales and ensure efficiency;

Managing stock levels and making key decisions about stock control.

Analyzing sales figures and forecasting future sales.

Analyzing and interpreting trends to facilitate planning.

Using information technology to record sales figures, for data analysis and forward planning.

Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development;

Ensuring standards for quality, customer service and health and safety are met.

Resolving health and safety, legal and security issues.

Responding to customer complaints and comments.

Organizing special promotions, displays and events.

Attending and chairing meetings.

Updating colleagues on business performance, new initiatives and other pertinent issues.

Touring the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues.

Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.

Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.

Promoting the organization locally by liaising with local schools, newspapers and the community in general.

Dealing with sales, as and when required.

EDUCATIONAL ATTAINMENT:

Computer System Specialist Inc (CSSI)

Computer Programmer (1997-2000)

System Technology Intitute (STI)

Bachelor of Science in Computer Science

(undergraduate)

Don Teodoro V. Santos Institute

Secondary (1991-1995)

Nejy Owen T Jose

Applicant



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