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~ Project Manager ~

Qualifications Profile

Versatile, performance-focused, and goal-oriented professional, equipped with experience in fulfilling multiple roles to support organizational objectives. Armed with proven expertise in managing and accomplishing projects and initiatives to support company goals. Adept at evaluating administrative programs and coordinating management directives; identifying opportunities and resources; as well as generating reports. Additional qualifications include:

–Effective at establishing positive relationship with all levels of professionals through excellent interpersonal aptitudes.

–Armed with unparalleled work ethic, along with proven capabilities to accomplish various responsibilities within fast-paced environments.

–Knowledgeable of client relations, problem resolution, marketing, regulatory compliance, and human resources coordination.

Summary of Relevant Experience

Project Coordination

Spearheaded a restaurant remodel project as the first IA prototype store in the Wendy’s system, which the store gained commendation during the Wendy’s National Convention

Rendered direct support in the construction of multiple projects

Sourced the first computer and software systems for the Wendco company

Presided over numerous training sessions with the staff to learn how to use a personal computer

Made sure all systems were improved and up-to-date

Led the process in selecting, purchasing, and implanting two company-wide register systems

Played role of head of the IT Department in overseeing the implementation of the equipment for ongoing training and support

Organized annual company picnics and other company outings.

Organized the company’s participation in local parades.

Served as company-wide trainer for a new cleaning system that included both new chemicals and tools

Spearhead the project to have a mobile food truck for the company at a WWII reenactment weekend air show

Developed and implemented marketing campaigns with numerous local business, doctor’s offices, minor league baseball park, and several schools

Benefits Administration

Drove efforts in improving company benefits for employees

Took charge of interviewing and onboarding new management candidates and benefit package review with employees and evaluation of completed forms for accuracy

Facilitated semi-annual 401K benefit meeting with eligible employees and quarterly employee file audits

Assumed responsibility in monitoring and approving vacation and sick time for employees

Cross-functional Collaboration Staff Supervision

Collaborated with Human Resources Team to recruit, hire, mentor, and evaluate store management and associates

Supervised and trained direct reports in day-to-day duties

Cultivated positive relationship with staff members to support open door policy

Demonstrated leadership skills in providing coaching and disciplinary action

Tracked daily monitoring of cash, labor and food controls

Directed weekly and monthly review of P&L and created plan to address any deficiencies

Efficiently generated annual budgets for restaurants and the church

Wrote a computer program for inventory management, scheduling, and financial tracking used companywide

Policies and Procedures Management

Promoted and enforced policy changes within the company by providing recommendations to the Training, Human Resources, and Marketing and Operations departments

Led the development and execution of operational initiatives

Implemented all company policies, along with local, state, and federal laws and regulations

Worked in coordination with the general manager in initiating policy changes within the organization

Conducted regular audits of cash, labor, inventory and property to ensure the protection of company assets

Work History

NPC (dba Wendy’s), Lancaster, PA

District Manager 2017–Present

Saint Luke’s Episcopal Church, Mount Joy, PA

Treasurer 2005–Present

Valenti Management (dba Wendy’s) Lancaster, PA

District Manager 2013–2017

Wendco of Central Pennsylvania (dba Wendy’s), Lancaster, PA

District Manager 1994–2013

Professional development

Certifications

ServSafe Proctor ServSafe Certified

Training

Management Training Courses – Wendy’s Train the Trainer

Awards

Top Sales Builder, NPC

Commander’s Special Award, American Legion

Affiliation

Freemasons of Pennsylvania

Technical Acumen

Microsoft Office Word and Outlook SAP NBO IDS

MWS Pulse SMG360 Steton 360 WorldAPP

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