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Active Directory Windows Server

Duluth, Georgia, United States
August 20, 2018

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Mangituka Christian Kaba

**** ***** ***, ******, ** 30096 Cell: 770-***-**** Email:


CCENT – Cisco Certified Entry Networking Technician

CCNA – Routing and Switching (Pending)


Associate Degree in Networking Specialist

Gwinnett Technical College, Lawrenceville, GA 30043 2017


Cisco Routers: Basic security, static routing and dynamic routing protocols, DHCP server, NAT and PAT.

Cisco Switches: Basic security, port security, VLAN, Ether channel, and Spanning Tree Protocol.

Windows Server 2012 R2: Installing and configuring servers, configuring IPv4 and IPv6 addressing, configuring Domain and Forest, creating and managing Group Policy Objects, installing Domain Controllers, creating and managing Active Directory Users and Computers, maintaining Active Directory, deploying and configuring the DHCP service, and Deploying and maintaining the DNS service.

Operating Systems: Windows XP, vista,7, 8, and 10, Windows server 2012 R2, Unix/Linux.

Networking: WAN technologies, LAN, TCP/IP, IP addressing and subnetting. Proficient with layer1, layer2 and layer3 troubleshooting.


Ability to identify and resolve problems in software installation and functioning.

Ability to set up local network, install new internet WIFI, Ethernet and DSL connections.

Ability to install relevant software when installing a new hardware device.

Familiar with android tablets, downloading and managing applications.

Ability to format PCs and recover the system.

Ability to diagnose and correct equipment malfunctions and software glitches

Ability to analyze and solve problems.

Ability to work with others collaboratively.


Computer Generated Solutions, Inc. – Peachtree Corners, GA (2018 to present)

Technical Support Representative, Bilingual (Lenovo)

Respond to customer’s requests for IT technical services.

Apply understanding and knowledge of information systems and services to assist customers on technical matters.

Recognize research, isolate and resolve information system problems.

Recognize customer’s problems that should be escalated to the next level for resolution following established protocols.

Demonstrate quality communications skills and exhibit a high level of professionalism with extreme sensitivity to customer satisfaction.

Use courtesy, tact and discretion in all communications with customers.

Maintain appropriate records and prepare reports as required.

Ames Taping Tools, Suwanee, GA (2012 - 2018)

Production Team Lead

Monitor workers on site during production activities to ensure adherence to ethics and safety procedures.

Ensure that products and goods manufactured meet quality standards.

Check finished products to ensure quality, and that company standards are met before they are declared ready for use

Keep records of equipment, deliveries and supplies, and make them available to management for evaluation.

Work as middleman between workers and management to create healthy communication.

Develop production schedule for the execution of projects in a timely manner.

Spherion staffing (NCR), Suwanee, GA (2011 – 2012)


Refreshed cash register, installed software, and replaced parts (hard drives, memories, screens, power supplies, and keyboards).

Refreshed ATM or Redbox.

Installed software, modified and repaired hardware and resolved technical issues.


Troubleshooted serious problems in PCs.

Installed diverse OS including Windows XP, Vista, 7, 8, and Linux Fedora, Ubuntu and Cali Linux.

Upgraded Windows 7 to Windows 10.

Replaced screens, DC-in, keyboards, etc. on laptops.

Installed additional hard drives and memories on PCs.

Installed anti malwares, VMWare, VirtualBox, and created virtual PCs.

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