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Quality Manager

Detroit, Michigan, United States
August 20, 2018

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***** ***** *******, ** ***** 313-***-****


Proven leadership; organized and results driven, with solid experience in project management, team development, quality and manufacturing operations, with a strong customer focus.

Knowledgeable in Hot metal stamping, B-Surface Parts (Crash), A-Pillar, B-Pillar, Roof Headers, Kl Sills, Roof Rails and Shark Fins.

Resourceful and trained in disciplined problem solving methods (8D), able to anticipate issues and create new systems that streamline operations and improves efficiency,,pragmatic approach to effective corrective and preventive action.

Skilled in building excellent rapport with clients and team members. Able to see the big picture, delegate effectively and motivate team members to achieve on time project completion.

Computer skills include; MS Word, Excel Access, Power Point, and Internet research.

Professional Experience

Tower International

Quality Supervisor Plymouth, MI

Contract 3/18-Current

Supervise 6 UAW Quality Tech employees Per Shift.

Contain daily Quality Issues to protect the Customer and the Plant

Correspond daily with the Quality Manager, Quality Engineers to ensure all customer complaints

QR’s, NCT’s are answered and updated.

Update Quality Boards daily with updated Quality information to show the progression of eliminating quality issues from the production line, repair area and the Quality hold area.

Contain all Quality Alerts until the Quality issue is resolved or expires

Meet daily with the Quality Techs and shift Q.E. to report shift to shift Quality information on new quality defects or other quality issues to improve quality shift to shift.

Review 1st piece inspection sheets on the Full Frame and Rail assembly to eliminate defects on line at the sub-stations

Write daily shift reports to inform Colleagues, Quality, Production, Weld Techs, Engineers plant .wide information on all of the Quality processes and setbacks for the shift

Report out daily on all Quality hold parts, scrap, rejected parts making sure they are all tagged and logged into the system.

Yanfeng Global Automotive

Production Supervisor Highland Park, MI

Contract 6/17-1/18

Supervise 50 UAW employees

Production of I/P"s for Chrysler Corporation

Trouble shoot and keep up the daily quality of the product being manufactured

Use 5 S standards to follow continuous improvement standards

Follow Lean Manufacturing Standards

Keep up Daily Quality and Safety Standards for the Co.

Reduce Bottleneck occurrences daily for Production

Manage the daily Scrap Cost & Turn in paperwork accurately

Interact with Quality, Engineering, Maintenance & Upper Management to run safely and efficiently on a daily Basis

Report out daily Build, Scrap, Safety, and Bottleneck issues daily meetings

Send out end of shift report to inform colleagues on various part changes, Quality issues, breakdowns, manpower, maintenance or engineering issues

Report Stop ships, major Quality issues that may be affect our Production day to Team and Upper Management

Euclid Manufacturing

Quality Supervisor Detroit, MI

Contract 1/16 – 2/17

Oversee the day-to-day operations of two plants Laser Cutting, Progressive dies, Hot Metal Stamping and Presses

Supplying Metal parts for Ford Motor Cos. Dear born Ass, Wayne Ass, Flat Rock, MI. Truck, Kentucky Truck, Kansas City Ass. And Ohio Assembly

Correspond with the Quality Engineers with layouts, specs and diameters of Metal parts manufactured for Nissan, Tesla, FCA and General Motors along with Ford Mo. Co. parts

Oversee daily Quality of metal parts being manufactured through first piece checks on gages calibrated to tell the + or – specs to be manufactured at.

Meet daily goals for scrap, manufacturing efficiency within Quality Standards

Ford Motor Co.

Incoming Quality Supervisor Flat Rock, MI

Contract 1/15-1/16

Oversee the day-to-day operations to assure the incoming quality of all components and sub-systems were in APQP and PPAP compliance for Mustang, Fusion and Lincoln vehicle assembly plants.

Maintain all plant measurable: CPPM’s, RPPM’s, IPPM’s, Form 4’s, Warranty and 8-D’s.

Ensured supplier’s rotors met PPAP compliance specifications and standards. Quarantined defective rotors to return to suppliers for quality response

Used Ford Covisint system to escalate and resolve supplier NCM concerns, ensure detailed QR documentation and timely supplier 8D responses within first 24 hours of occurrence

Establish clean point traceability for quality breach and comprehensive certified stock plans

Daily report out and summary of Top 10 quality concern issues and actions to Plant Quality Manager and Quality Director

Supervise Stop Ship & Yard Campaigns and verify quality sign-off prior to vehicle release for shipment

Manage team of six troubleshooters across multiple vehicle platform assembly lines for fast track problem resolution and prevent assembly line disruption. Ensured supplier’s rotors met PPAP compliance specifications and standards. Quarantined defective rotors for returned to suppliers

DTS – Detroit Thermal Systems Romulus, MI

Quality Liaison 1/14 – 2/15

Representative voice for the company as well as the customer to ensure the quality of the product exceeds the quality standards within the contract

Quarantined model year change over HVAC to prevent current year/previous year builds issues

Implemented process for HVAC storage to insure product quality and availability

Maintain daily Communication with Quality Engineer & Supervisors on any issues with HVAC

Manage daily shipments of product from company to the customer along with new launch & trial parts

Successfully improved quality standards & improved productivity in various Ford manufacturing facilities, which include DMS, CPL, MAP & Flat Rock.

Currently use QRCI, PPSR, 5Why quality standards to answer any QR requests or eliminate any quality issue set forward

A tier Quality, LLC. Troy, MI

Dock Auditor 3/13-12/13

Audit all dashboards and racks for the Ford F-150 truck

Responsible for final inspection based on customer feedback and failure rate

Implemented 5’S and maintained in the work area

Track defects on dashboards; Segregate defective racks from shipping & receiving system

Ensure all dashboards are in sequence throughout each rack; Maintain daily log of all to satisfy quality requirements

Update daily quality boards with current information pertaining to quality percentages and losses

City of Detroit Detroit, MI

Legislative Policy Analyst – Detroit City Council 10/07-1/10

Communicated with city officials on legislative and governmental issues

Monitored, analyzed, and synthesized current information from a variety of sources regarding national and state level public policy issues

Ability to prioritize and exercise independent judgment with initiative, motivation and strategic direction

Maintained strong commitment to accuracy, detail, confidentiality and timeliness of completion

Researched federal funding streams, and advised on potential implications of decisions

Detroit Contracting Detroit, MI

Project Manager 2/06-1/07

Managed Detroit Public Schools construction projects to ensure target completion

On Site Liaison interfacing with vendors, contractors, & DPS Project Management Team

Developed an account strategy within each customer to establish trends and opportunities to capitalize on retaining and growing customer base

Reviewed blueprints and scope of work daily for weekly updates with management team

Developing and reviewing study protocols. Ensure safe work environment through implementation of safety awareness programs and compliance with OSHA regulations

Ensure workflow meets the demands the production schedule and prevents operational delays

Daimler Chrysler Corporation Warren, MI

Production Supervisor 8/03-12/05

Managed 50 hourly UAW employees through Final and Trim assembly lines

Reduced reoccurrences of production disruptions by 30% with utilization of 5-why principles

Successfully interfaced with Skilled Trades, Material, and Engineering departments to ensure production requirements were met

Introduced pro-active Safety improvements throughout the department

Organize and execute effective training environments, such as Quality and Production meetings

Develop team members to perform as informal leaders, independent of central leadership

Oversaw all production operations in accordance with company policies

Carried out complete organizational review and identified areas of improvement

Completed daily labor hour reports; Accountable for detailed tracking of vacation days for employees on multiple lines

Ensure safe work environment through implementation of safety awareness programs and compliance with OSHA regulations; Monitor company inventory, safety, Tri-Folds and Quality alerts

Guilford Mills Automotive Detroit, MI

Quality Accounts Representative 3/97-01/03

Served as acting liaison between company and customers in resolving their quality concerns

Successfully managed daily relationships improving productivity with Ford, General Motors, Daimler Chrysler and other Tier I automotive suppliers

Coordinated all launch activities as it relates to quality control

Shipping and Receiving Manager

Managed material flow throughout the plant, and ensured successful delivery to the customer

Trained employees on day-to-day responsibilities on the shipping dock


Bacone Community College Muskogee, OK

Associate of Arts 6/93

Central State University Wilberforce, OH

Major - Communications 94/95


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