Leadership, Interpersonal Skills, Communication, Customer Service

Anayah McKenzie

Saint Leo, FL *****

Phone: 352-***-****

******.********@*****.********.*** / linkedin.com/in/anayah-mckenzie

Broad Statement:

A lead scholar who is hardworking, solution oriented with excellent work ethic and possess great interpersonal skills; seeking employment.

Education:

Bachelor of Science in Mathematics with minors in Computer Programming and Biology Saint Leo University GPA: 3.6, Dec 2018

Key Skills:

• Java •R Studio •Leadership

• Interpersonal Skills •Communication •Customer Service Work

Experience:

The Center for Academic Vision and Excellence (The CAVE) Aug 2015 – Present Saint Leo University, Florida

Academic Peer Tutor

• Servers as 1 of 26 campus-wide peer tutors for a student population of 2,500

• Performs peer-to-peer coaching and holds tutoring sessions to help students overcome barriers to academic success

• Manages a workload of 8-10 tutoring sessions per week

• Provides key customer insight and feedback to faculty regarding student engagement in supplemental instruction programs for math and biology majors

Radio House May 2017 – Aug 2017

Nassau, Bahamas

Radio Broadcasting Operations Intern

• Provided project management for an island-wide broadcast network of stations

• Performed hardware and software installation on computers/electronics, testing and remediation, parts purchasing and equipment servicing (transmitters, receivers, antennas)

• Multi-media management: setting up live broadcasts. Bahamian Ministry of

Foreign Affairs Summer 2013 – 2016

Nassau, Bahamas

Summer Intern

• Served as a customer service representative providing employers and immigrants to the Bahamas with vital information and appropriate paper work relevant to immigration process.

• Served on the welcoming committee in charge of integrating kiosk machines as a process improvement effort to better the customer experience in airport

Daylight Convenience Store and Breakfast Summer 2015 – 2017

Nassau, Bahamas

Cashier

• Assisted with taking food orders via phone or in person

• Restocked the store shelves

Campus Involvement/ Leadership:

• Member – Computer Science Club 2018 – Present

• Member – LEADScholars – Leadership Development Program 2017 - Present

• Member – Math Club 2016 - Present

• Treasurer – I’m That Girl – Woman Empowerment 2015 - 2016

• Member – Tri-Beta – Biology Club 2014 - Present

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