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Customer Service Representative

Cedar Rapids, Iowa, 52401, United States
10.00 an hour
August 19, 2018

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Ruth Modrow

Cedar Rapids, IA *****


Work Experience


Self employd - Cedar Rapids, IA

May 2014 to Present

Do odd cleaning jobs. Do dishes, vacuumed, did laundry undry, and cleaned kitchen/bathrooms. Cashier

Geneva Towers Store - Cedar Rapids, IA

June 2012 to June 2014

Greeted customers, assisted customers with final sales, handled all money transactions, stocked store items, swept, and mopped floors.

Laundry Room Attendant

Geneva Towers - Cedar Rapids, IA

January 2011 to June 2011

Wiped down all washers and dryers, took out garbage, and swept floors File Clerk

Remedy Intelligent Staffing - Cedar Rapids, IA

October 2010 to January 2011

Pulled file's, reviewed all clients current tax information, contacted 2008 flood damaged client's, with further information, collected all replacement receipts, totaled receipts, data entry of client information, contacted client with totaled replacement check would be and when they could pick it up. Clothing Sorter

Addius Clothing Warehouse - Cedar Rapids, IA

May 2010 to September 2010

Tagged all sporting apparel, folded all sporting apparel and hung all sporting apparel. Customer Service Representative (CSR)

A.P.A.C. - Cedar Rapids, IA

January 2009 to April 2010

Greeted all Customer inbound calls, verified customers account information, ported phone number from old service to new service., made in/out test calls, data entry of all procedures, went over new service plans, thank customer and ended call.



Kirkwood Community College - Cedar Rapids, IA

January 2007 to June 2007

Customer Service Representative

Kirkwood Community College - Cedar Rapids, IA

January 2006 to May 2006

Some college


Customer Service Skills


Customer Service Representative

January 2006 to Present

Taught all area's of being a qualified customer service representative. Taught typing, computer skills (word, power point, and excel), proper handling of a customer call and taught small area's of collection's.

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