Customer Service Representative
Resume:
Ruth Modrow
Cedar Rapids, IA *****
*************@*****.***
Work Experience
Housekeeper
Self employd - Cedar Rapids, IA
May 2014 to Present
Do odd cleaning jobs. Do dishes, vacuumed, did laundry undry, and cleaned kitchen/bathrooms. Cashier
Geneva Towers Store - Cedar Rapids, IA
June 2012 to June 2014
Greeted customers, assisted customers with final sales, handled all money transactions, stocked store items, swept, and mopped floors.
Laundry Room Attendant
Geneva Towers - Cedar Rapids, IA
January 2011 to June 2011
Wiped down all washers and dryers, took out garbage, and swept floors File Clerk
Remedy Intelligent Staffing - Cedar Rapids, IA
October 2010 to January 2011
Pulled file's, reviewed all clients current tax information, contacted 2008 flood damaged client's, with further information, collected all replacement receipts, totaled receipts, data entry of client information, contacted client with totaled replacement check would be and when they could pick it up. Clothing Sorter
Addius Clothing Warehouse - Cedar Rapids, IA
May 2010 to September 2010
Tagged all sporting apparel, folded all sporting apparel and hung all sporting apparel. Customer Service Representative (CSR)
A.P.A.C. - Cedar Rapids, IA
January 2009 to April 2010
Greeted all Customer inbound calls, verified customers account information, ported phone number from old service to new service., made in/out test calls, data entry of all procedures, went over new service plans, thank customer and ended call.
Education
Paralegal
Kirkwood Community College - Cedar Rapids, IA
January 2007 to June 2007
Customer Service Representative
Kirkwood Community College - Cedar Rapids, IA
January 2006 to May 2006
Some college
Skills
Customer Service Skills
Certifications/Licenses
Customer Service Representative
January 2006 to Present
Taught all area's of being a qualified customer service representative. Taught typing, computer skills (word, power point, and excel), proper handling of a customer call and taught small area's of collection's.
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