Assistant Customer Service
Resume:
Brittany Hodge
Disputanta, Va 23842
*********@*****.***
SKILLS
Computer Software and Training:
Advance Level Experienced in:
●Microsoft Office Suite
●Internet
●Certified in Adobe CS5
●POS
●INUX
●AS400
●HTML Processing
●Cerner
Certifications
●BLS/CPR
Issued 12-22-2017
Expires 12/2019
●Certified Nurse Assistant
Issued 3-7-2018
Expires 3-31-2020
●CPI
Issued 5-21-18
Expires 5-21-20
WORK EXPERIENCE
Southside Regional Medical Center, Petersburg, Va - Patient Care Tech/Certified Nurse Assistant
July 2016 – August 2018
●Caring for patients basic needs (eating, bathing, et cetera)
●Obtaining and recording vital signs in Cerner
●Starting IVs per unit policy
●Reporting to oncoming shift
●Rounding hourly using AIDET
●Training to identify cardiac rhythms
Dollar General, Prince George, Va - Lead Sales Associate
March 2012 - July 2016
●Assure work for conformance to prescribed standards of cleanliness
●Cash register usage
●Stock and maintain merchandising shelves
●Ensure high quality customer service
●Deescalate customer disputes
●Transport money to and from bank for safe
●Others duties as instructed by management
VOLUNTEER EXPERIENCE
Recreational Cheer Coach - August 2010 to December 2012
●Mentored 5-20 cheerleaders between ages 8 and 13
●Choreographed stunts and floor plans
●Planned fundraisers, dealing with varying monetary amounts
●Ensured safety at cheering events and showcases
Blood Drive - 2007 to 2010
●Helped with sign-ins and arranging waiting persons
●Handled patients after donations, providing help and nutrition
EDUCATION
Bryant & Stratton College – Richmond, Va
June 2018 – Present
School of Nursing
Associates of Science of Nursing – expected graduation date December 2019
American Red Cross - Certified Nurse Assistant License
November 2017 - December 2017
Southside Regional Medical Center Professional Schools – Petersburg, Va
January 2016 – June 2017
●School of Nursing
●Associates of Science of Nursing – not completed
Richard Bland College, Petersburg, Va - Associate Degree
August 2011 - May 2015
●Associate of Science, May 16, 2015
John Tyler Community College - Not degree seeking
September 2010 - June 2011
Prince George High School, Prince George, Va - Advanced Diploma
September - June 2012
●Advanced Diploma, June 8, 2012
●International Baccalaureate Middle Years Program – September 2006 to June 2010
●Honors Student
●Dual Enrollment High School Student
●Beta Club – May 23, 2011 to 2012
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