Shannon Fields-Newton
*.************@*****.***
Education:
Bachelor’s of Science- Healthcare Administration-2009
Associates of Science- Medical Assistant-2000
Additional Coursework:
CPR Instructor
Medical billing & coding classes
Working towards Masters of Science- Healthcare Administration w/minor in Human Resources
Employment Experiences:
Orlando, FL Oct 17-Aug 18 Bliss Healthcare Services
Practice Administrator
Manage staff of 18-22
Manage providers’ schedule
Train new staff members
Assure staff certifications are updated and maintained
Provide staff training of OSHA & HIPAA
Assure coverage of all positions in the office
Oversee billing and accounts receivables
Assure vendor accounts are paid on time
Implement new policies
Enforce current policies and procedures of the office
Altamonte Springs, FL May 2016-Present(PRN) Comprehensive Healthcare Asst. Office Manager/Medical Biller
Assist with staff management
Compliance Officer
Handle payroll for all staff members/ manage employee’s hours
Manage billing cycle start to finish
Handle all legal requests
Prepare and manage seminars for the practice
Handle training for office staff
Insurance verifications
Financial officer
Payment poster
Weight Loss Counselor
Mt. Dora, FL Sept 14-Feb 16 Southern Technical College
Lead Allied Health Instructor
Instruct students on procedures in the medical office (billing, coding, phone etiquette, insurance, medical terms)
Maintain student retention
Prepare lesson plans for classes being taught
Attend Advisory meetings with outside medical facilities
Mentor students
Provide tutoring for students
Maintain a good teaching environment with a diversity of students
Maitland, FL Aug 13-Sept 14 Open MRI
Medical Biller/Claims Processor
Submit medical claims to insurance companies
Claims follow-up for denials, incorrectly paid claims
Worked account receivables reports (Patients/Insurance)
Billed patients for their portion for medical services provided
Hospital billing for rounding Physician
Daily deposits
Set payment arrangements for patients’ balances
Prepared demands for services not paid or incorrectly paid
Orlando, FL Nov 12-Sept 14 Concorde Career College
Instructor/Extern Coordinator
Teach Medical Assisting and Medical Billing and Coding
Teach usage of Electronic Medical and Electronic Health Records
Place students on externship after they have completed classroom training
Periodic site visits where students are completing externship
Windermere, FL May 08-July 12 Windermere Allergy & Asthma
Office Manager/Medical Assistant
Bank deposits for medical office
Physician Credentialing (Insurance company, Hospitals)
Establish policies for office
Train incoming employees
Ensure patient satisfaction
Run monthly financial reports for office
Resolve disputes
Negotiate new insurance contracts
Supply ordering for office
Obtain patient vital signs
Process all billing for medical office
Post payments
Orlando, FL Mar 06-May08 High Tech Institute
Instructor/Extern Coordinator
Teach Medical Assisting classes
Teach usage of Electronic Medical and Electronic Health Records
Place students on externship after they have completed classroom training
Periodic site visits where students are completing externship
Tutor students
Assist with updating college curriculum