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Operations Strategy Manager

Durham, North Carolina, United States
August 19, 2018

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Robert G Shelly

**** ******* ** 252-***-****

Durham, NC 27707


East Carolina University- Greenville, NC

Bachelor of Science (B.S.), Communications, 2009

East Carolina University- Greenville, NC

Master of Business Administration (M.B.A.), 2018

Healthcare Management Certificate (Master-level), 2018


East Carolina University – Greenville, NC

Full-time student MBA graduate 04.2018 – 08.2018

Full-time student and employee 01.2016 – 03.2018

Focusing full-time on wrapping up capstone coursework to graduate in July 2018

Master of Business Administration (M.B.A.) and Healthcare Management Certificate (Master-level)

TotalMed Staffing & Supplemental Health Care Staffing – NC

Staffing Manager/Travel Nurse Recruiter 04.2016 – 03.2018

Full cycle staffing management from sourcing via cold calling, social media, referrals, and job boards to presentation and coaching talent to client, to negotiations of talent and client pay/cost and contract terms; contract re-negotiation/ongoing management; set bar and exceeded several key metrics

Zoes Kitchen Restaurant & Harris Teeter Grocery – NC

Restaurant General Manager & Grocery Customer Service Manager 07.2014 – 03.2016

Management of operations, staff hiring and training, financial management, local area marketing

Enterprise Rent-A-Car – NC

Branch General Manager 04.2011 – 06.2014

Management of operations; responsible for growth, profitability, employee development, and customer service; local area marketing; multi-branch operations management; strategy and forecasting


Kemi Upchurch, Area Director, Supplemental Health Care, 919-***-****

Tessa Maarschalkerweerd, Senior Staffing Manager, Supplemental Health Care, 919-***-****

Richell Ragin, Senior Staffing Manager, Supplemental Health Care, 919-***-****

Tom Horan, Director of Recruitment, TotalMed, 920-***-****

Ramsey Wendt, Office Manager, TotalMed 920-***-****

Eric Dent, Endowed Eminent Scholar, (client, Enterprise), 910-***-****

Chris Utesch, Project Coordinator, MarKraft Cabinets (Enterprise), 336-***-****

Gewyl Galberth, Sales Representative, Sage Publications (Enterprise), 919-***-****

Graham Reddy, Marvel Comics Transpo (client, Enterprise), 818-***-****

Neil Hyman, CBS Productions (client, Enterprise), 910-***-****

Casey Colby, Branch Manager, Enterprise Rent-A-Car, 910-***-****

Will Simpson, Area Manager, Enterprise Rent-A-Car, 910-***-****

Jessica Middleswarth, Area Manager, Enterprise Rent-A-Car, 910-***-****

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