Wendy Smith

** ********** ******

Dorchester, MA 02124

617-***-****

Business Skills

Epic, Microsoft Word and Excel, Accounting and Business Math, Medical Billing & Coding, Medical Terminology, Health Insurance, ICD 9, CPT, HCPCS, Anatomy & Physiology, CPS Systems, Medisoft, NextGen

Harbor Health Services Inc 8/1/17 - 5/4/18

Patient Account Associate

Billing All Insurance Claims For :

Blue Cross & Blue Shield / Harvard Pilgrim

Verifying and Eligibility for HP & BCBS Patients

Processing Denials & Appeals

Posting Payments & Write Offs

Customer Service Calls

Brewster Ambulance 5/17 7/17

Medical Biller

Billing ALS and BLS Transports

Answering Calls and Questions from Patients

Billing All Medicare Claims

Verifying and Eligibility for Medicare Patients

DotHouse Health 7/16 11/16

Medical Biller

Billing all Insurance claims to Insurance Companies

Calling Insurance Companies for Denials and Appeals

Verify and Eligibility of Patients Insurance

Write off payments and Bad Debts

Dealing with Commercial and State Insurances, Harvard Pilgrim, Neighborhood Health

Self Pay

Fallon Ambulance Inc. Quincy, MA 12/08 04/16

Medical Biller

Billing all insurance claims for ALS and BLS Transportation

Verify and Eligibility of Insurances //Medicare/Medicaid/Blue Cross/Tufts

Apply Contractuals to Nursing home claims for Chair Car Transportation.

Contract Positions

Private Healthcare Systems Waltham, MA 6/07 8/07

Data Entry

Batched Physicians’ insurance claims by state; decentralized group insurance rates

Condensed and Entered Physicians’ specialties and hospitals using Excel

LaRonga Bakery Somerville, MA 4/07 6/07

Call Center Representative

Received incoming calls for vendors orders

Responsible for end of the day order processing

Beth Israel Deaconess Medical Center Chestnut Hill, MA 1/07 4/07

Medical Records Clerk

Pulled charts for the Physicians’ patients and for prescriptions

Picked up messages for the Doctors; filed charts and loose papers

MBTA Employees Credit Union Medford, MA 9/06 11/06

Teller

Responsible for bank deposits and withdrawals and cash balancing

Helped members with account information

Assisted members with transfers of funds and customer service issues

Boston Water & Sewer Commission Boston, MA 9/05 3/06

Accounts Receivable Clerk

Sorted and opened mailed payments and junk mail using mail extractor

Processed and scanned payments using remittance processing machine

Entered data for mailed in payments, electronic payments and batched work

Professional Experience

Registry of Motor Vehicles Watertown, MA 2/04 3/05

Registry Clerk

Registered motor vehicles

Issued duplicate titles

Issued learners permits & licenses

Amended registrations & licenses

Eastern Bank Braintree, MA 12/01 4/03

Certified Senior Teller

Custodian of ATM

Responsible for cash shipments In & Out

Performed Audits & Supervised Tellers

Shared responsibility of the cash vault with Manager

Sovereign Bank Brookline, MA 7/00 11/01

Teller

Responsible for Bank deposits & withdrawals

Help customers with account information

Responsible for cash balancing & accountability

Boston Market Boston, MA 3/97 7/00

Shift Manager

Prepared restaurant for openings & closings

Supervised crew members in all positions

Responsible for balanced cash drawers

Prepared bank deposits

Received food orders & verified inventory

Professionally handled customer complaints

Education

The Salter School Malden, MA 10/07 5/08 Health Claims Specialists Certificate Program 3.54 GPA

Computer Processing Institute Cambridge, MA 10/97 5/98

Modern Office Specialists Certificate Program

References

Sean Tyler 617-***-**** Executive VP//COO at Fallon

David Johnson 617-***-**** Billing Manager at Fallon

Gertrude Fonseca 617-***-**** //Supervisor at Fallon

Karyn Mahoney 617-***-****//Employee at Fallon

Contact this candidate