Wendy Smith
Dorchester, MA 02124
Business Skills
Epic, Microsoft Word and Excel, Accounting and Business Math, Medical Billing & Coding, Medical Terminology, Health Insurance, ICD 9, CPT, HCPCS, Anatomy & Physiology, CPS Systems, Medisoft, NextGen
Harbor Health Services Inc 8/1/17 - 5/4/18
Patient Account Associate
Billing All Insurance Claims For :
Blue Cross & Blue Shield / Harvard Pilgrim
Verifying and Eligibility for HP & BCBS Patients
Processing Denials & Appeals
Posting Payments & Write Offs
Customer Service Calls
Brewster Ambulance 5/17 7/17
Medical Biller
Billing ALS and BLS Transports
Answering Calls and Questions from Patients
Billing All Medicare Claims
Verifying and Eligibility for Medicare Patients
DotHouse Health 7/16 11/16
Medical Biller
Billing all Insurance claims to Insurance Companies
Calling Insurance Companies for Denials and Appeals
Verify and Eligibility of Patients Insurance
Write off payments and Bad Debts
Dealing with Commercial and State Insurances, Harvard Pilgrim, Neighborhood Health
Self Pay
Fallon Ambulance Inc. Quincy, MA 12/08 04/16
Medical Biller
Billing all insurance claims for ALS and BLS Transportation
Verify and Eligibility of Insurances //Medicare/Medicaid/Blue Cross/Tufts
Apply Contractuals to Nursing home claims for Chair Car Transportation.
Contract Positions
Private Healthcare Systems Waltham, MA 6/07 8/07
Data Entry
Batched Physicians’ insurance claims by state; decentralized group insurance rates
Condensed and Entered Physicians’ specialties and hospitals using Excel
LaRonga Bakery Somerville, MA 4/07 6/07
Call Center Representative
Received incoming calls for vendors orders
Responsible for end of the day order processing
Beth Israel Deaconess Medical Center Chestnut Hill, MA 1/07 4/07
Medical Records Clerk
Pulled charts for the Physicians’ patients and for prescriptions
Picked up messages for the Doctors; filed charts and loose papers
MBTA Employees Credit Union Medford, MA 9/06 11/06
Teller
Responsible for bank deposits and withdrawals and cash balancing
Helped members with account information
Assisted members with transfers of funds and customer service issues
Boston Water & Sewer Commission Boston, MA 9/05 3/06
Accounts Receivable Clerk
Sorted and opened mailed payments and junk mail using mail extractor
Processed and scanned payments using remittance processing machine
Entered data for mailed in payments, electronic payments and batched work
Professional Experience
Registry of Motor Vehicles Watertown, MA 2/04 3/05
Registry Clerk
Registered motor vehicles
Issued duplicate titles
Issued learners permits & licenses
Amended registrations & licenses
Eastern Bank Braintree, MA 12/01 4/03
Certified Senior Teller
Custodian of ATM
Responsible for cash shipments In & Out
Performed Audits & Supervised Tellers
Shared responsibility of the cash vault with Manager
Sovereign Bank Brookline, MA 7/00 11/01
Teller
Responsible for Bank deposits & withdrawals
Help customers with account information
Responsible for cash balancing & accountability
Boston Market Boston, MA 3/97 7/00
Shift Manager
Prepared restaurant for openings & closings
Supervised crew members in all positions
Responsible for balanced cash drawers
Prepared bank deposits
Received food orders & verified inventory
Professionally handled customer complaints
Education
The Salter School Malden, MA 10/07 5/08 Health Claims Specialists Certificate Program 3.54 GPA
Computer Processing Institute Cambridge, MA 10/97 5/98
Modern Office Specialists Certificate Program
References
Sean Tyler 617-***-**** Executive VP//COO at Fallon
David Johnson 617-***-**** Billing Manager at Fallon
Gertrude Fonseca 617-***-**** //Supervisor at Fallon
Karyn Mahoney 617-***-****//Employee at Fallon