Heather Seibold

**** ***** ****** *****

New Albany, Ohio 43054

614-***-****

ac6q8c@r.postjobfree.com

Objective

Seeking the position Part Time Front Desk Reception Clerk

Profile

Strong background in general administration skills at various levels.

Highly effective, collaborative and pleasant team member.

Goal-oriented individual with strong leadership capabilities.

Organized, highly motivated, and detail-directed problem solver.

Education

Ohio State University, Completed Coursework in pursuit of B.A in Art (March/1998 to December/1998 )

Westerville South High School (June / 1997)

Work Experience

Verified all new accounts to make sure they were compliant with the US PATRIOT Act, Bank Secrecy Act, AML guidelines, the Office of Foreign Assets Control and to check for mistakes in spelling, date accuracy, etc. Responsible for planning, participating, reviewing, and supervising branch office operations including teller, banking sales department and bookkeeping. Managed teller supervisor and five tellers by encouraging sales, approving transactions, handling customer complaints and coaching. Conducted monthly audits of tellers’ and teller supervisor’s cash, main cash vault, ATM, negotiable instruments, required logs and internal operations of the branch. Lead monthly branch security meetings and maintained the branch’s facilities. Trained all new employees to the branch and coached other employees at different branches. Controlled between $5,000 and $15,000 in cash and produced between 50 and 100 transactions per day. Reconciled all cash drawers to the general ledger accounts daily and researched outages. Maintained a $100,000 main vault and managed cash inventories by creating weekly cash orders. Responsible for monitoring and ordering branch supplies. Created new checking, savings and certificate of deposit accounts to achieve the branch’s goal of 100 checking accounts per month. Input incentives into new accounts and provided maintenance on existing accounts. Generated new Visa debit cards and resolve issues with existing cards. Administered consumer online and telephone accounts.

Management/

Supervision

Regularly lead branch-training meetings to ensure branch employees are operating at the most current operational and security guidelines.

Maintained operationally sound offices by adhering to bank procedures and policies.

Developed excel and word documents for tracking losses, teller differences, branch sales results, cash flow, and attendance.

Organized and coordinated inventory control of cash and branch supplies.

Worked closely with branch employees to promote an overall “can do” attitude relating to many bank policies and procedures.

Employment

Co-Teacher Various Classrooms, Ready Set Grow, New Albany, Ohio

Assist in the creation of a classroom environment conducive to the learning and appropriate to the physical, social and emotional development of students. Maintain attendance records of children participating in the classroom. Maintain a safe environment based on safety standards set by the program and state guidelines. Work cooperatively and effectively as a team member by communicating and contributing information on a continuous basis. Demonstrate behavior that is professional, ethical and responsible while being able to maintain emotional control under stress.

Assistant Manager of Operations, CS Bank, Columbus, Ohio

Responsible for planning, participating, reviewing, and supervising branch office operations including teller, banking sales department, and bookkeeping. Review all new accounts to ensure they are compliant with Federal guidelines. Monthly audits of branch logs, incentives, and reconciling of general ledger accounts.

Operations Specialist, US Bank, Columbus, Ohio

Reviewed assigned branches consistently to ensure they have a proper understanding, and are correctly implementing bank procedures. During 2008 performed at or above expectations and goals for losses while overseeing operations in four bank branches.

2012 – May 2018

2009 - 2012

2007 - 2009

District Administrative Assistant, US Bank, Columbus, Ohio

Performed a broad variety of administrative duties and staff support services for the Central Ohio District Manager, and the twenty-five branches in the Columbus metro area.

2003 - 2007

Teller Supervisor, US Bank, Worthington, Ohio

Performed teller transactions including added responsibilities of maintaining specific cash levels, overseeing difficult customer transactions and assisting the Branch Manager with the supervision of the teller area.

2001 - 2003

Teller, US Bank, Westerville, Ohio

Performed teller transactions and daily balancing of my teller drawer. Also helped with customer check orders, product sales and investment referrals.

2001

Cashier / Sales Associate, The Home Depot, Columbus, Ohio

Ran cash register transactions, sold home improvement products and assisted customers with special orders in blinds and wallpaper sales. Ordering products for the department.

1998 - 2003

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