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Customer Service Operator

Augusta, Georgia, United States
August 21, 2018

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*** ******** *****, *********, ** 30813

Cell phone: 706-***-****



A proactive and organized individual seeking an opportunity to share over 20+ years of hands-on experience in providing excellent customer service, accounting, administrative office duties and military support.


Travel Clerk II/Service Order Dispatcher

Akima Management Services 10/2011-04/2018

Building 14608 Fort Gordon GA 30905

● Proficient written & verbal communication.

● Proficient in discerning military orders to assist with entitlements for Transportation

● Processed/Typed Retirement Extension Letter

● Utilized DPS(Defense Personal Property System) to process incoming shipments

● Approved Invoices as needed

● Processed DPM (Domestic Pack & Crate) shipments

● Filed shipment work for all sections of the Transportation Department

● Set up and maintained computer generated calendar

● Processed Non-Temporary Storage

● Processed all Accounting and Budgeting for Military Move

● Trusted and Public Clearance

Service Order Dispatcher/Travel Clerk II & III/ Housing Clerk III IAP WORLD SERVICES 5/2011-10/2011

Building 14608 Fort Gordon, GA 30905 5/2000-10/2007

● Responsible for reading Military Orders to assist with entitlements for transportation.

● Assisted Key and Essential personnel (Generals &Lieutenant General) with housing and transportation

● Leasing Agent for Housing(Locate Housing for Soldiers)

● Supervised five General Clerks

● Trusted and Public Clearance

Loan Booking Specialist/Imaging Specialist I & II/ Proof Operator Georgia Bank & Trust 02/2008-05/2011

4487 Columbia Rd. Martinez, GA 30907

● Booked Incoming Loans (Data entry, Follow Government Regulation, and Detailed.

● Customer Service Specialist to Branch Loan Office and Loan Operation Staff

● Balanced Loans on customer accounts

● Scanned loan documents into software

● Filed loan documents

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