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Operations, Administrative & Event (Meeting) Management Experience

Indianapolis, Indiana, United States
August 18, 2018

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May **** – Current Aramark at Hill-Rom, Batesville, IN. – business dining account, contract foodservice management.

Food Service Director

Responsible for food service operations.

Schedule, manage, hire and train staff.

Manage and coordinate catering and promotional events including marketing and website applications.

Reconciled cash, accounts payable, accounts receivable and managed payroll and budget.

Implemented inventory, food production, administrative and accounting procedures per corporate standards.

May 2014 – March 2015 Hillcrest Golf & Country Club, Batesville, IN. – private country club

Director of Food & Beverage

Responsible for food service operations with regard to club house and banquets.

Schedule, manage, hire and train staff.

Manage and coordinate club events including coordination of promotional events with external vendors and members.

Coordinate, schedule and book catering with members and other organizations.

Order, inventory and manage liquor for bar area.

September 1996 – May 2014 Indiana Credit Union League, Indianapolis, IN. - trade association for credit unions

Meeting Planner/Convention Manager


Determine schedule, agenda, budget, coordination, speakers, facility location and deadlines for 85-100 meetings per year.

Negotiate facility contracts; establish, execute and monitor facility and speaker logistics, schedule conference calls,

webinars, select menus, and manage audiovisual technology for meetings, events and board of director’s meetings.

Manage meeting logistics for on-site training center including repairs/replacement of audio visual equipment.

Coordinate promotional efforts with internal staff and external vendors; manage support staff.

Coordinate travel logistics and expenses with speakers, board of directors, and convention committee members.

Billings and budget: maintain conference income/expense records, registrations and review all billings.

Manage and coordinate master calendar for organization and related vendors as appropriate.

Provide administrative assistance to vice president and three senior consultants, president’s office as well as

coordinate with multiple departments.


Staff liaison for annual meeting and convention which attracts 1,000+ guests and 70-100 exhibitors.

Ongoing planning and negotiations with multiple hotels and convention center facilities.

Negotiate logistics and entertainment for VIP, and guest special events as well as contract arrangements for 15

breakout sessions.

Provide coordination and support to convention committee, management team and board of directors including

minutes for convention committee meetings

Indiana Credit Union Foundation:

Provide coordination and administrative support to the Indiana Credit Union Foundation including logistics for golf

outings, registrations, sponsors, signage, promotional materials, as well as scholarship materials in coordination with

education calendar and other administrative support as needed.


Bachelor of Science in RHIT Management & Business – Purdue University, West Lafayette, IN. May 1991.

Certified Meeting Professional (CMP) designation, July 2002-2017.



n Organization and attention to detail

n Verbal and written communication

n Creative merchandising abilities

n Ability to manage multiple projects at one time

n Microsoft Word, Excel, Access, PowerPoint and Outlook; Adobe InDesign

n Management experience including hiring, payroll, and expense report.

Kimberly M. Birosh

1001 South Creek Drive W.

Greensburg, IN 47240


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