Pavan Kumar Bapireddy

Pega Certified Senior System Architect

qualifications

Around 10 years of IT experience with approximately 6 years of experience in Enterprise Business Process Management (BPM) and Business Rules Engines (BRE) applications using Pega Rules Process Commander (PRPC). Over 1 year of experience as Java Developer and Java/J2EE based applications. Extensive understanding and knowledge of Pega RULES Process Commander and experience in customizing the Pega CPM framework. Proficient in Pega Implementation cycle - PRPC tool installation, development, testing, and deployment. Experience in implementing Pega Guardrails using various versions of Pega PRPC. Expertise in PRPC flows, interpretation of flow shapes, interpretation of complex flow shapes for business scenarios, activities, class structure design, decision types and decision rules. Developed and customized user interface using Harness, Sections, Flow Actions, HTML, HTML-Fragments, and JSP tags. Proficient in Implementing Service Level Agreement rules to send the correspondence to external users. Experience in creating search reports using List view and Summary view rules of PRPC for auditing purposes. Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer and PAL. Experienced in RDBMS technologies like Oracle SQL, PL/SQL, and MS-SQL and OS concepts. Exposure to complete Software Development Life Cycle (SDLC) starting from requirements Gathering and performed object oriented analysis and design using UML. Experience with Web Scripting Languages: XML, CSS, JavaScript and HTML. Motivated, focused team player with strong problem solving and analytical skills.

technical skills

BPM Tools - Pega PRPC 5.x, 6.x, 7.x

Framework - CPMHC and CPM

Languages - Java, Java Servlets, JSP, JDBC, HTML, XML, UML, SQL, .Net

Design Tools - MS Visio, UML

Web Technologies - HTML, XML, Web Services, JavaScript, SOAP

Databases - Oracle 11i/9i/8i/8.x/7.x, MySQL, MS Access, Sql Server, DB2

App/Web Servers - Tomcat, IBM WebSphere

Product Methodology - Agile, RUP and SDLC

Operating Systems - MS Windows 7/95/NT/2000/XP, OS/2, UNIX

Experience

IST(International systems and technologies) SEPTEMBER 2017 – PRESENT

PayPal Inc. September 2017 – Present

Team Lead

Customer identifies some unauthorized account activity including Changes in the account, transactions that have not been authorized or performed by customer. To address this, customer or teammate creates an Account Issue (includes unauthorized account activities) and transaction disputes for each of the reported unauthorized transactions.

Leading a team of 10

Participation in Design Discussions.

Analyzing the client requirements.

Creating the solution design document.

Involved in Design and development of User interfaces using Harness, sections and flow action rules.

Followed Guardrails to create class structure, flows and Activities.

Worked with Clipboard and Tracer for troubleshooting the issues.

Developed properties, activities, steps, methods and error handling.

Implementation of Decision table and Declarative expressions as per the requirements.

Created Validation rules to implement business logic validation.

Created Integration rules like Rule-RDB-SQL using methods like RDB Save, RDB Open, and RDB List.

Created Oracle PL/SQL Stored Procedures and views.

Analyzing and improving performance using PAL.

Wrote SQL queries to interact with database using JDBC connection.

Perform unit, integration, and performance testing.

Code Migration to higher environments

Cooper Consulting company AUGUST 2013 – August 2017

Texas Commission on Environmental Quality (TCEQ) March 2015 – August 2017

PRPC Senior System Architect

TERP (Texas Emission Reduction Plan) – This application is used by the employees of TCEQ to provide financial incentives to eligible individuals, businesses, or local governments to reduce emissions from polluting vehicles and equipment. It helps TCEQ employees with entering new contracts, plus tracking and monitoring their performances. This application also helps in rouging the contracts to different departments and individuals along the work flow and creates the Word documents depending on the user’s performance. TCEQ employees mail the Word documents accordingly. The TERP application has multiple interfaces with the TCEQ ERP, Oracle database, KOFAX server and Visual Basic Macros.

The system has the ability to generate various reports to provide the TERP management much better views of how the funds are being distributed and the results being obtained.

Environment - Pega PRPC 6.1, Pega PRPC 7.1, ORACLE, JBOSS

Participation in Design Discussions.

Analyzing the client requirements.

Creating the solution design document.

Involved in Design and development of User interfaces using Harness, sections and flow action rules.

Followed Guardrails to create class structure, flows and Activities.

Worked with Clipboard and Tracer for troubleshooting the issues.

Developed properties, activities, steps, methods and error handling.

Implementation of Decision table and Declarative expressions as per the requirements.

Created Validation rules to implement business logic validation.

Created Integration rules like Rule-RDB-SQL using methods like RDB Save, RDB Open, and RDB List.

Created Oracle PL/SQL Stored Procedures and views.

Analyzing and improving performance using PAL.

Wrote SQL queries to interact with database using JDBC connection.

Perform unit, integration, and performance testing.

Code Migration to higher environments

Texas Workforce Commission (TWC) August 2013 – March 2015

PRPC Senior System Architect

Unemployment Insurance Benefits System – This application will be used by the Members of Call Centers to perform various operations requested by members filling for Unemployment Insurance Benefits. This application is where the CSR can login and retrieve the caller information and help the caller with their queries or assist them with their requests made. This is a migration project moving the application from its current legacy Natural code to Pega PRPC. The system of record will still remain the DB2.The end users of the system will be the CSR’s and the CSR managers who can interact from management portal provided.

Environment - Pega PRPC 6.3, Pega PRPC 7.1, CPM, IBM DB2, JBOSS

Participation in Design Discussions.

Involved in Design and development of User interfaces using Harness, sections and flow action rules.

Followed Guardrails to create class structure, flows and Activities.

Worked with Clipboard and Tracer for troubleshooting the issues.

Developed properties, activities, steps, methods and error handling.

Implementation of Decision table and Declarative expressions as per the requirements.

Created Validation rules to implement business logic validation.

Created Integration rules like Rule-RDB-SQL using methods like RDB Save, RDB Open, and RDB List.

Analyzing and improving performance using PAL.

Wrote SQL queries to interact with database using JDBC connection.

Perform unit, integration, and performance testing.

Kaiser Permanente DECEMBER 2012 - AUGUST 2013

PRPC System Architect

Health Plan Contact Handling and Tracking System - This application is used by Member Services Call Centers (MSCC) to perform various operations requested by members, providers, prospects or customers. This application is where the CSR can login and retrieve the caller information and help the caller with their queries or assist them with their requests made. There are around 50+ flows which take care of each user interaction. Each flow interacts with many other external systems to send or get the data. It uses PEGA CPM framework.

Environment - Pega PRPC 6.1, CPM, Java, J2EE, SQL, HTML, XML, MS Visio 2003

Participation in Design Discussions.

Involved in Design and development of User interfaces using Harness, sections and flow action rules.

Followed Guardrails to create class structure, flows and Activities.

Worked with Clipboard and Tracer for troubleshooting the issues.

Creation of search reports using List view of PRPC.

Developed properties, activities, steps, methods and error handling.

Worked on SOAP services for integrating with external systems.

Implementation of Decision table and Declarative expressions as per the requirements.

Created Validation rules to implement business logic validation.

Created Integration rules like Rule-RDB-SQL using methods like RDB Save, RDB Open, and RDB List.

Analyzing and improving performance using PAL.

Wrote SQL queries to interact with database using JDBC connection and also worked on stored Procedures.

Perform unit, integration, and performance testing.

Providing production support.

GalaxE Solutions, Hyderabad August 2011 - September 2012

Pega Certified System Architect

Medco Order Processing - The scope of this project Universal Order Processing is to provide user with all the capabilities needed to view and change the orders placed so that it is ready to go to fulfillment. The scope of this project Universal Order Processing is to provide PMH which provides the user with an extensive look into a patient’s medical history so they can accurately execute the review and processing of an order.

Environment - PRPC 5.4, CPM-HC 7.1, Oracle10g, MS Visio, XML, and HTML, SoapUI 3.0.1, IBM Websphere

Prepared Design documents.

Customized Interaction Driver to suit the Kaiser Permanente Business requirements.

Created Intent Tasks to enable the flows in the Interaction driver based on the Category.

Developed Rules for Validation.

Used Application Preflight to verify warnings in the application rules.

Developed User Interface using Harness, Sections, JSP and HTML

Integrated CHATS Application with Legacy systems via Soap Connectors.

writing Activities, Decision and Declarative rules in workflow development

Created Access Groups and Access Roles.

Participated in code reviews for optimizing code using Pega OOB features

Implemented the SOAP integration services.

Created reports using List view and Summary view rules.

Migrated data instances and rulesets from development to UAT & Performance environment when needed.

Worked closely with the business analyst and architect to understand the source data and need of the Pega.

Coordinating with the client’s teams and users and sending the status reports to the client on a daily basis.

Perform unit, integration, and performance testing.

Providing production support.

Infosys, Hyderabad July 2010 – July 2011

PRPC System Developer

Baxter Grants application is the automated approval process from different hierarchy of the organization based upon the amount. Baxter research and development team need some fund in advance from the company which needs approval from Finance, Manager, President and vice president depending upon the amount. The request raised by any requestor goes to different hierarchy for approval process based upon the amount and type of request. The requester also asks for the approval for an addendum amount (if he/she need) against an approved/processing amount.

Different options such as Approve, Reject, Cancel and Reject Addendum are available according to the role of the Approver.

Approve - Goes to the Next Approver.

Cancel - Goes to the Requestor for the review. (Here Requestor can reject the request or send again for the approval process.)

Reject - Goes to the Requestor. (This cannot be sent back again)

Reject Addendum - Goes to the Requestor/Next Approver according to the status of the main request. (The requested addendum amount will be rejected while the main request will be there as it was.)

One more application also belongs to the Baxter Grants which is known as Cross Border (CB) Functionality. This application deals with approval process for the request which needs approval from respective Finance managers from different countries simultaneously.

The main application may or may not contain the Cross Border approval process.

Environment - Pega PRPC -5.4, Web Sphere 6.1, SQL, UNIX, MS Visio 2003, HTML, XML, Windows XP, Oracle 10g

Participation in Design Discussions.

Developed User Interface using Harness, Sections and HTML rules.

Developed Rules for Validation.

Followed Guardrails to create class structure, flows and Activities.

Extensively involved in updating and deploying different Rule Set Versions as required by the organization.

Created Rules for Validation, Integration rules like Rule-RDB-SQL using methods like RDB Save, RDB Open, RDB List, Creation of Work Objects, assigned to Operators.

Developed SLA (Service level Agreement) in Workflow in PRPC.

Created Activities, steps and used standard methods like property set, page new, calling other activities for implementing core business logic.

Developed SOAP services to provide service to external systems.

Involved in all phases of installation, development, testing, and deployment.

Creation of reports using List view and Summary view rules of PRPC for Business Analysis.

Coordinating with the client’s teams and users and sending the status reports to the client on a daily basis.

Providing production support.

Polaris Labs, Hyderabad December 2009-June 2010

PRPC System Architect

This was a Development Project. This a Trade Management System application developed for automating the banks role in trading for City bank customers. This application speeds up the process to a great extent and also makes the process transparent, which indirectly increases the customer experience which helps in increasing the CITY bank business.

Environment - Pega PRPC 5.4SP2, Java, J2EE, XML, SOAP, Windows XP, Eclipse, MS Visio 2003, Web Sphere 6.1

Participated in analyzing functional requirements.

Created Class structure in Pega Rules Process Commander suitable for the Business and using the concept of Reusability.

Implemented critical work flows part of day to day business operations the workflows are crucial to success of the system.

Developed properties, activities, steps, methods and also ways to debug.

Developed Rules for Validation such as client level validation.

Developed Integration rules pertained to Rule-Connect- and Rule-Service.

Developed SOAP services to provide service to external systems.

Involved in Integration connector rules like Rule-Connect-SQL to connect to external remote database to retrieve and store information based on requirements.

Created different User Interfaces like Section, Harness, Flow Actions.

Involved in the Creation of Access groups, Workgroup and creating the different operator ID’s.

Created various components like Decision tables and Declarative expressions etc.

Preparation & Execution of unit test cases and Troubleshooting and debugging.

Providing production support.

Satyam Computer Services, Chennai August 2007-November 2009

PRPC Developer

This is a Development Project. This a Promotion Management application developed for handling the promotion management of the Unilever Products (Unilever Business is divided HPC and FOODS, STREETS comes under foods).This data is used by other applications to take orders like DASH which is a Telesales system, PCHOST for distributors orders etc.

Environment - .Net, Sql Server, Pega PRPC 5.4, XML, SOAP, Windows XP, MS Visio 2003, Web Sphere

Created Class structure in Pega Rules Process Commander suitable for the Business and using the concept of Reusability.

Implemented critical work flows part of day to day business operations the workflows are crucial to success of the system.

Developed properties, activities, steps, methods and also ways to debug.

Developed Rules for Validation such as client level validation.

Developed Integration rules pertained to Rule-Connect- and Rule-Service.

Developed SOAP services to provide service to external systems.

Involved in Integration connector rules like Rule-Connect-SQL to connect to external remote database to retrieve and store information based on requirements.

Created different User Interfaces like Section, Harness, Flow Actions.

Involved in the Creation of Access groups, Workgroup and creating the different operator ID’s.

Created various components like Decision tables and Declarative expressions etc.

Preparation & Execution of unit test cases and Troubleshooting and debugging.

Providing production support.

Education and certifications

Bachelor of Technology in Computer Science, JNT University, India

Certified PRPC System Architect V6.1

Certified PRPC Senior system Architect V 5.5

CONTACT INFORMATION

Mobile +91-961**-*****

Email : ac6prf@r.postjobfree.com

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