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Manager Management

Indore, Madhya Pradesh, India
August 18, 2018

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(C) +919*********

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Professional Summary

Certified HR professional with 20 years of diverse experience in HRD Domain managing varied activities viz.Recruitment, Training & development, Service Matters, Performance Appraisal, Employee Engagement, Administration, Employees Welfare, Succession Planning, Discipline,etc.


• Employee Performance Management • Project management skills

• Reward Management • Employee relationship building

• Manpower Management • Effective at multi-tasking

• Policies & Procedures • Budget administration

• Recruitment / Resourcing • Presentation projects & Training Modules

• Welfare Planning

Work History

Senior HR Generalist – CHRP 06/2008 to Current

SCFServices Private Limited – Indore, Madhya Pradesh

(Credit Reporting – NBFC’s; Retention Services – Mobility & Broadband; Sales Partner – DTH, FMCG & Lighting)

Talent Pool management & Employee co-coordination, training sessions on technical soft skills, separation, leaves and attendance & compensation & maintaining database for 200+ Employees

Implementation of company policies with necessary disciplinary actions

Entire gamut of Administration across planning & budgeting of administration expenses & work towards minimize operational expenses/ costs

Proficient in managing complete recruitment life-cycle for sourcing the best talent from diverse sources and collaborating human resource requirements in consultation with different functional and operational areas

Designing and implementing various processes to effectively assist employee issues and facilitate functional

Inter-departmental meetings

Deftly handling Credit Control, Job costing, Follow up on all outstanding receivables

Maintained documentation such as Presentation Projects, Business Operations & Expansions & Training / working modules, MIS reports Memos, Administrative Statements etc.for the top management thereby showcasing the financial performance for strategic decision making

Maintained compliance with company standards to perform all maintenance activities

Consistently assumed additional responsibilities and worked extended hours to meet project deadlines

Collaborated with designated teams & departments to ensure smooth work flow and efficient organization operations

Communicated operational issues and changes to supervisor on regular basis

Followed company procedures to maintain work environment in a neat and orderly condition

HR Manager 06/ 2001 to 06/2008

SCFServices Private Limited – Indore, Madhya Pradesh

Analyzed departmental documents for appropriate distribution and filing.

Worked directly with departments, clients, management to achieve the desired results.

Performed initial client assessment and analysis to begin research process.

Assisted various business groups with document organization and dissemination during acquisitions.

Created boardroom presentations including video and ppt's for enhanced understanding.

Developed new process for employee evaluation which resulted in marked performance improvements.

Training modules on product, policies, documentation & MIS Reports.

Developed & maintained State Project for 2 years with consistent team performance

Organized company files and creating support system to decrease workload and increase productivity of department managers.

Assisted & Organized State Pilot Project for consecutive two years

Credit Analyst 05/ 1999 to 05/2001

GE Countrywide Consumer Financial Services Ltd – Indore, Madhya Pradesh

Analyzed customer data, including financial statements, to determine the level of risk involved for extending credit.

Reviewed customer files on a regular basis to make sure receivables were in sound condition.

Contacted customers and requested financial documentation.

Performed credit reviews on corporations to assess financial conditions.

Collected and arranged information and entered details into computer database.

Supervised and coordinated assigned duties promptly and professionally.

Set up and updated customer accounts with interactions, papers and personal information.

Completed training in topics such as credit management and best practices to maintain up to date knowledge.

Prepared documents, reports and presentations using advanced software proficiency.

Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials.

Provided extensive clerical and administrative support to department staff.

Analyzed and researched reporting issues to improve operations procedures.


Cost Management:

Achieved 34% Net Profit on Manpower cost by working closely with the teams to ensure components met Organization quality standards

Process Improvement:

Implemented Productivity improvement plan which resulted in Organization savings of over + 15 Lacs in a year

Academic Credentials

MBA: Human Resources Year 2006

Institute of Management Studies – Indore

Certifications - CHRP

Diploma Certification course in Modern Human Resource Management Year 2018

Personal Dossier

Date of Birth : September 9, 1977


Proficient : English, Hindi

Beginners : German

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