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Manager Quality

Johnson City, Tennessee, United States
August 17, 2018

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Leon Humphrey

*** ******** ****** ****, *******, TN 37694

Email: * 423-***-****

Seeking operations management career opportunities in the Tri-Cities region. Available to start immediately due to change in administration as a result of the August 2018 election.

Career Experience:

Carter County Government (9/10-8/18)

County Mayor and Certified Public Administrator

Chief Executive Officer for County-population of 56,000+ citizens and 1,000+ employees.

Responsible for compliance with local, state and federal laws.

Responsible for facilities management of all County Buildings and Grounds.

Established the Mayor’s Office of Economic and Community Development to promote the County, insure job retention and job growth.

Serve on numerous County Committees and Regional Boards.

Provide aid and support to 50+ citizens daily.

Manitowoc (5/08-7/10)

Plant Manufacturing Supervisor

Managed the daily work activities of 35-40 Direct Employees in a non-union environment.

Implemented and coordinated process changes that resulted in increased production and efficiencies resulting in cost savings and waste reduction.

Epic Technologies, LLC. (Formerly Siemens) (10/00-4/05)

Plant Manufacturing Supervisor

Managed the daily work activities of 55 Direct & Indirect Labor Employees in a non-union environment and established production goals.

Implemented and coordinated process changes resulting in 2X production throughput goals.

Taught courses in the Principles of 5S, Hazardous Communications, and ESD Awareness.

Conducted routine departmental audits to insure a safe working environment existed always and that the labor force was adhering to the required work procedures and standard operating instructions.

Realty Executives (2/97-Present)


Served as agent for Buyers and Sellers in residential real estate transactions.

Prepared detailed market analysis for each property in consideration.

Negotiated contracts on a regular basis.

Maintained listing inventory more than 2 million dollars.

Recipient of the Northeast Tennessee Association of Realtors Sales Achievement Award.

Bristol Technical Laboratories (8/96-2/97)

Marketing Director

Established and maintained good customer relations by way of direct communications with existing and perspective clients.

Polled and complied information to support changes deemed necessary for improvements in the services provided to each client.

Assessed work procedures used in the laboratory and conducted internal audits to insure a safe work environment.

Implemented Standard Operating Procedures required for state certification.

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TPI Corporation (3/84-5/96)

Plant Environmental Compliance Manager

Managed all environmental compliance matters, permitting and annual reporting for three manufacturing facilities and one hazardous waste site.

Insured all waste streams and emission sources were accurately profiled and reported within the guidelines of the latest EPA Regulations.

Corporate representative for all regulatory audits and inspections.

Plant Quality Assurance Director & Engineering Manager

Directed the daily work activities of the Quality Assurance and Engineering department employees.

Maintained an operating budget for the two departments that equated to approximately $750,000.00.

Served as company liaison with all product certification and listing agencies. These included Underwriters Laboratories, Canadian Standards Association and Applied Research Laboratories.

Represented company in negotiations with material suppliers to ensure that all products submitted for use in final assemblies met or exceeded established design and quality standards.

Initiated procedures to aid ISO Registration.

First Recipient of the H&D Exemplary Service Award.

Plant Quality Assurance Manager

Directed daily work activities of an eight-member staff in a union environment.

Maintained operating budget of approximately $250,000.00.

Conducted quality assurance compliance audits to ensure that the department was adhering to the minimum requirements outlined by Underwriters Laboratories Standards.

Drafted and implemented standard operating procedures for all manufacturing operations plant wide.

Taught courses in basic electricity, precision measuring equipment, fundamentals of mathematics and blueprint reading.

Developed production line tests and instructions to comply with the requirements of Underwriters Laboratories and Canadian Standards Association.

Reviewed all blueprints and product specifications generated by the engineering staff prior to release for production.

Monitored the amount of scrap that was generated by each of the production processes. Reported findings and submitted recommendations for corrective actions to upper management.

Designed and supervised the construction of a metal hydroxide pretreatment system, approximate cost was $85,000.00. This equated in an actual saving of $75,000.00 in comparison to the lowest consultant bid secured for a similar system.

Monitored all process effluent discharges and documented the field data for report to local control authorities.

Investigated product failures and customer field complaints.

Developed a Quality Assurance Manual.


Bachelor of Science, East Tennessee State University

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