Jeanette Harris

Email:ac6pni@r.postjobfree.com – 980-***-****-Mobile - 336-***-**** - Home

Highlights of Qualifications

Personable and a strong sense of commitment toward success in all endeavors. Crossed-trained to effectively manage many different responsibilities simultaneously to include coordination of multiple projects in a multitude of positions. Motivational and helpful with customers and colleagues.

Personal Strengths

12 plus years of Logistical Services/Supply Chain management experience with background that covers venues in Customer Service, Warehouse Operations, and Retail management.

Very diverse; providing excellent administrative skills that were commonly customer-driven, client focused to enforce quality and customer satisfaction as performance requirements.

Recognized for ability to execute in adverse circumstances to accomplish the intended goals.

Punctual, and work with integrity, prioritizing with excellent time management skills.

Skills Summary

Logistical Software (TMS, Net Native, SAP, WMS, Lawson-ERP, Oracle Discover)

Transportation Documents, terminology and principles –Warehouse Operations

Contract Analysis & Adherence -Quality Assurance –Safety Laws & Regulations

Business Operations –Inventory Control –Accounting Procedures & Budgeting –Federal Claims Laws, guidelines, terminology, and mitigation process -Forklifts -Cherry Pickers -Hand Trucks -RF Scanner

Professional Experience

Logistical Administration & Management/ Quality & Safety Laws

Attentive to detail and focus on a cost effective, safe, and quality oriented distribution systems that allowed clients to channel internal human resources on their core business.

As a single point of contact and effective use of Technology enhanced Supply Chain visibility, status updates and brought forth actionable data to make more informed decisions.

Interprets regulations and directives which impact supply operations.

Business Relations/Support Services

Manages relationships with business, sales, and engineering defines, delivers, and manages required service levels. Coordinates strategies, communications, and initiatives for multiple and distributed facilities.

Coordinates staffing, development and performance management programs for operations staff.

Active Safety committee member, bringing awareness and order to protocols of Fire and Safety regulations.

Leadership & Personnel Development

Work leader for planning, organizing, and coordinating the workflow as well as training, coaching and motivating a productive team.

Demonstrates and conducts work performance critiques for varying sequence of clerical and supply duties.

Mentor and provides counsel to employees regarding policies, procedures, and directives of management.

Education, Training and Certifications

Bachelor of Arts in Business Administration and Management, 2000-Shaw University, Raleigh, NC

CPR and ADE Certified (2 years’ annual renewal)

Professional Development: Certified MS Excel 1 & 2; Word, Access, Outlook, 10-Key Data Entry.

Ongoing Industry training as well as an Internal Monthly Newsletter: One Odyssey Newsletter publication for updated market trends in industry and safety regulations/laws.

Trade magazines: Inbound Logistics Global Trade

Jeanette Harris Page 2

Employment History

Odyssey Overland, LLC and Odyssey Logistics & Technology Corp., Charlotte, NC 10/2007-present

Provider of safe and dependable liquid and dry bulk products via end-to-end transportation management through the most extensive bulk tank carrier network. Safety is a top priority; and carrier adherence to regulatory tank truck standards that vary by state throughout Supply Chain routes is a critical component of carrier selection. Started with company at ground-floor level, performance awarded, promoted within 6 months of hire, continual fast-track advancement even up until now:

Senior Billing Coordinator, Odyssey Overland, LLC, Charlotte, NC (09/2011-current)

Audit vendor freight invoices received to estimated cost, process and prepare invoices and payment date in Mercury Gate system to ensure proper posting to General Ledger in Great Plains system.

Calculate and enter customer invoicing data in accordance with customer’s agreements in a timely manner ensuring all deadlines are met.

Proactively resolve discrepancies/inquiries, send invoices with necessary documentation to the customer.

Serve as original escalation point for Billing Coordinators, working closely with Accounting Manager.

Maintain quality relationship with Operations Department for timely resolution of customer’s issues.

Mainly Email-based communication and also personal calls as circumstances dictates.

Responsible Care Partnership Program- American Chemistry Council, Safety Program, and a member of the Wellness Committee.

Investigator, Odyssey Logistics & Technology, Charlotte, NC (10/2010 - 09/2011)

Led investigation process to ensure that accurate and factual data is obtained and successful claim filing and collection were performed.

Measured, monitored and assisted in developing long –term proactive and corrective actions to ensure continuous improvement with respect to Non-Conformance Reports performance.

Updated and maintained Logistics Quality document files and archives when procedural change occurred.

Client Services Representative, Odyssey Logistics & Technology, Charlotte, NC (10/2007-10/2010)

Proactively handled shipments in order to effectively and efficiently secure Logistics Services Protocol to meet the shipment requirements of the client.

Contributed documentation of all tasks to assist in training others to ensure all assigned system transactions were completed in a timely manner and produced output in error free.

Transportation Coordinator, Novant Logistics Center, Kannapolis, NC (12/2004-02/2007)

Provided leadership and support to the staff involved with inbound and outbound operations of the center, handling material and equipment for 7 hospitals.

Managed direct reports and trained new hires.

Scheduled pickups and delivery of products. Examined to ensure shipments met specifications.

Defined, implemented, and refined processes for accuracy of products picked, packed and shipped.

Volunteer/Community Outreach

Second Harvest Food Bank- Junior League Of Charlotte

Ronald McDonald House - Toys for Tots- Socks for Vets

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