Angela Pipkins

**** ********* ****: 713-***-****

Houston, Texas 77082 Email: ac6plz@r.postjobfree.com

CAREER PROFILE

Accomplished and dynamic Logistics Supply chain professional with expansive experience and success with customer service, supplier and carrier agreements, supplier pricing, carrier and supplier freight revenue, collections, invoicing and auditing. A proactive professional with exceptional follow up skills, sound judgement, resourcefulness, complex decision-making and prioritization skills in identifying and troubleshooting critical issues. With a proven ability to analyze and investigate trends that are data related to assist with making valid decisions in a high performance culture.

PROFESSIONAL EXPERIENCE

SYSCO Corporation, Houston, Texas

Freight Expense Analyst 11/2014 – 8/3/2018

Responsible for the daily review, audit, and processing of carrier freight invoices and adjustments.

Responsible for overseeing and motivating team of six Invoicing audit specialist. Maintain proper controls, ensuring accurate and timely processing of 300 – 500 invoices per week in a high performance environment.

Coordinates approval on all out of tolerance vendor payments submitted by specialist.

Provides W.I.P (work in progress) reporting for the leadership and data analysis team on a weekly basis.

Serves as a liaison between the Operating companies, carrier, supplier, accounts payable and logistic departments to address concerns, resolve disputes and ensure the proper flow of carrier payments.

Developed tracking reports to assist specialist with metrics, tracking outstanding balances and projects.

Actively evaluates, develops, and improves any and all related procedures and job aids for specialist.

Review, analysis, and study of existing carrier accounts, operating company claim events, internal processes and workflows and TMS configurations to improve productivity, service and quality, and to reduce costs.

Manage supplier controlled freight revenue directly with the supplier base

Analyze and process supplier freight program data and execute accordingly into SAP

Responsible for determining proper Incoterms for all suppliers

Update and maintain global and local supplier cost forecast within Associate Portal

Work in parallel platforms until SAP Operating Company’s deployment into SUS is complete.

Manage data control integrations within Manhattan/TMS.

Manage system data within the TMS application to ensure efficiency of Corp Logistics execution.

Generate revenue reports & metrics for Corp Logistics.

Transportation Invoice and Auditing Specialist – Canada (Promotion) 08/2012 – 11/2014

Managed seventeen Canadian Operating Company freight invoices against established tolerances by ensuring carrier charges are in compliance with contractual obligations.

Used Metric Conversions for weight, volume and distance measurements.

Validated EDI carrier problem invoices for payment processing.

Executed audits on out of tolerance invoices to determine if any unplanned costs on invoices are valid to process for payment. Also, obtained authorization when the balance exceeded payment limits set by management.

Performed system maintenance by updating Carrier and Supplier information in all environments. SAP and TMS for Canada and the US.

SMS Costing Coordinator (Promotion) 05/2006 – 07/2012

Maintained accurate and current pricing for multiple types of pricing records for all items billed through BSCC, including forward warehouses and factory direct programs utilizing various pricing applications in Legacy and SAP.

Analyzed price increase and decreases to resolve pricing discrepancies and reduce negative financial impact before pricing effective dates.

Validate and maintain summary information for all SMS Billed Suppliers. Collaborate with the Category Operations Team, suppliers and Operating Companies to implement and maintain steady-state RDC and sourced Opco sell across multiple systems.

Coordinated with Customer Service staff to provide same day response to live order pricing discrepancies before purchase orders are shipped or delivered.

Researched and resolved Operating company pricing claims, by working with BSCC Accounts Payable team, the supplier and the OPCO to ensure accurate and timely reconciliations.

Research invoiced pricing discrepancies for Forward Warehouse, working with accounts payable, suppliers, and coordinators to guarantee timely and precise payments and repayments.

Monitor and validated SAP Workflow inbox for costing discrepancies on unpaid invoices and notify SBS accounting of appropriate payment procedures within the allotted timeframe.

Performed data clean up from legacy to SAP. By validating data converted from legacy to SAP is accurate as Opco’s transitioned onto SAP.

United States Army Reserve, Houston, Texas

42 A Human Resource Specialist 2008 -2010

Organized and maintained personnel records of enlisted personnel by processing recommendations and awards and decorations for the entire company.

Prepared and monitored soldiers request for ID cards, tags, leaves and absence request.

Sava Senior Care, LLC, Houston, Texas

Sr. Audit Adjustment Specialist 2003-2006

Trained team members’ on month end close process when reconciling patient trust accounts also assisting with any questions or issues by developing a process that has more accuracy in identifying revenue generated that resulted in a reduction of overtime hours for the team. .

Resolved failed transactions for residents that needed certifications or authorizations.

Reviewed credit balance accounts to determine appropriate steps, including performing adjustments, write-offs, or submitting a refund request.

Ikon Office Solutions, Houston, Texas

Senior Receivables Associate 2002-2003

Responsible for the collection and resolution of receivables associated with highly visible law firm/client accounts by researching discrepancies and working internally to resolve customer complaints.

Arranged bi-weekly Sales Conference calls to help improve Location Aging Reports for LDS services (Legal Document Services) and help reduce potential bad-debt by collecting past due balances, issuing adjustments, and writing off bad debt accounts to collection agencies.

Prepared Days Sales Outstanding reports for month-end closing to identify open receivables for collection.

EDUCATION

Pursuing an Associate Degree in Business Management at Houston Community College

Software /Skills Exposure – SAP, Business Objects, Sharepoint, TMS (Transportation Mgmt. System), As400, Access, Legacy, DocuSign, BSCC Claim System, Microsoft Office 2010, PivotTables, Vlookup, WebCAre, Iliad (JP Morgan lock box), Oracle 11.I, Advance. Windows XP, QuickBooks 2003, Lotus Notes, 10-Key by Touch, Various office machines and the ability to handle multi-line phone systems, Control supply and inventory, Accounts Payable, Invoice & Audit and Accounts Receivable.

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