Customer Service Medical

KIMBERLY WILLIAMS

**** ******* ** *** **, EL CAJON, CA 92020

619-***-**** ******@***.***

Professional Summary

Highly organized Medical Biller with more than10 years providing results-oriented leadership. Responds to shifting business needs and priorities in a systematic and effective way. Excels at implementing operational assessments and conducting functional requirements. Ability to work in a busy medical office while continuing to provide excellent customer service. Experience

Referral Specialist 01/2007 – 06/2017

Vericare Management, Inc. San Diego, Ca

Position Responsibilities included the following: Charge Entry, Denials, Appeals, Follow-ups, Medical Billing, Pay Variances, Eligibility Verification, Authorizations, and setting up accounts insuring clean claims

Billing and Reimbursement 03/2003 – 01/2007

Grossmont Cancer Center La Mesa, Ca

Position Responsibilities included the following: Billing, Accounts Receivables, Charge Entry, Daily Rosters for Providers, Accounts Payable and Reimbursement, Customer Service, Banking Deposits, Lab and Pharmacy Assistant

Education

Grossmont College – El Cajon, CA

2005 Medical Insurance Billing Certificate

Grossmont College – El Cajon, CA

2004 Medical Office Procedures Certificate

Grossmont College – El Cajon, CA

2004 Medical Terminology Certificate

Health Occupations Center – Santee, CA

1998 Medical Lab Assistant Certificate

Health Occupations Center – Santee, CA

1997 Healthcare Fundamentals Certificate