Manager Case

Yolanda A. Camacho, LPCS

Phone: 915-***-****

******************@*****.***

Summary:

Licensed Professional Counselor Supervisor. Fifteen years of experience in leadership and management, fluent in English and Spanish, proficient in computers and office skills.

Employment History

Employer: Sovereign Health- October 2016- January 2018

Program Director- September 2017- January 2018

Direct the overall operation of a 60 bed facility and 50 staff. Oversee the compliance and quality assurance and safety management of the program. Provide reports to corporate on program performance and develop performance improvement plans. Establish measurable objectives based upon priorities identified through the use of established criteria for improving quality and safety services. Establish and support specific performance improvement initiatives. Act as on-call supervisor during weekdays and provide back-up support for weekend on- call clinicians as needed.

Associate Program Director- June 2017- September 2017

Assist the Program Director in the operation of facility. Coordinate the evening and weekend on-call rotation schedule. Assist in establishing measurable objectives based upon priorities identified through the use of established criteria for improving quality and safety services. Assist in establishing and supporting specific performance improvement initiatives. Act as on-call supervisor during weekdays and provide back-up support for weekend on- call clinicians as needed.

Clinical Supervisor- October 2016- June 2017

Assist the Program Director in the selection, orientation, training, motivation and discipline of all full time and contract employees. Direct staffing meetings and leads interdisciplinary meetings with other clinical staff members, doctors and counselors to discuss, evaluate and develop treatment plans. Mediate unresolved complaints from clients or family members with the Clinical Director, Case Manager and Patient Advocate. Assist in coordinating the evening and weekend on-call rotation schedule. Act as on-call supervisor during weekdays and provide back-up support for weekend on- call clinicians as needed. Oversee reports on client behavior, progress in treatment and ensures level of care is appropriate based on medical necessity. Conduct Biospychosocial assessments and provide therapy as needed.

Employer: Amanecer Psychological Services- February 2014- September 2016

Clinical Director- June 2015-September 2016

Oversee the day to day functions including supervising clinical and administrative staff to include LPC’s, LCSW’s, substance abuse therapists, skills trainers and case managers. Follow the Texas board of administrative standards. Review, establish, and maintains patient care protocol and standards, ensuring that all federal and State policies, regulations, and guidelines for patient care are met. Assist in developing training programs for clinicians and delegate duties to clinical staff on a as needed basis. Maintain ethical standards as it relates to clinical interventions and responsible billing. Help to establish and implement short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitor and evaluate programmatic and operational effectiveness, and make changes as required for improvement. Assist in providing direct services such as initial assessments and counseling.

Therapist- February 2014-June 1, 2015

Provide individual and family counseling. Perform comprehensive bio-psychosocial evaluations for youth and family. Ensure treatment plans, discharge plans and narrative forms are documented as needed.

Employer: Private Practice October 2011- February 2014

Therapist

Provide individual and family counseling. Perform comprehensive bio-psychosocial evaluations for youth and family. Ensure treatment plans, discharge plans and narrative forms are documented as needed.

Employer: El Paso MH/MR- June 2002 - September 2011

Therapist- August 2010 – September 2011

Assesses and diagnosis mental, emotional and behavioral concerns in youth and adults. Provide therapy to children, adolescents and adults in the Ysleta Del Sur Community. Ensure treatment plans, discharge plans and narrative forms are documented as needed.

UMUR Case Manager- July 2006 - February 2010

Preside over the MH Interest list. Manage the Adverse determinations/ Medicaid fair hearing process per outlined policy and procedure handbook. Assist in conducting utilization reviews and grant authorization decisions limited to continued stays, including overrides and add -on services, for individuals who are already receiving authorized services from EPMHMR. Approve appropriate levels of care for new clients. Officiate weekly clinical reviews with other clinical staff members, doctors and counselors to discuss, evaluate and develop treatment plans. Run performance measure reports.

Program Administrator- November 2003 - June 2006

Provide administrative supervision to all staff assigned to the Central Outpatient Clinic and responsible for the day to day operation of the clinic. Promote a work environment that encourages teamwork. Provide case management to individuals who have been diagnosed with a severe mental illness, in order to minimize hospitalizations. Assist in finding employment, adequate housing and social support. Provide rehabilitation to aid in reintegration into society. Administer and score selected tests, develop treatment plans.

Caseworker II- June 2002 - November 2003

Provide case management to individuals who have been diagnosed with a severe mental illness, in order to minimize hospitalizations. Assist in finding employment, adequate housing and social support. Provide rehabilitation to aid in reintegration into society. Administer and score selected tests, develop treatment plans.

Employer: Housing Authority of the City of El Paso November 2001-April 2002

Elderly Service Technician

Plan, coordinate and implement efforts designed to assist the isolated elderly become aware of social agencies in the El Paso area. Assisted them in establish their own formal and informal networks. Provide fiscal and narrative reports regarding program status and progress.

Employer: Southern New Mexico Human Development - January 2000 - October 2001

Prevention Specialist

Provide Community workshops on alcohol and substance abuse. Educate at risk students in elementary, middle and high school in life skills. Instruct parents in the Strengthening Families Curriculum. Coordinate health fairs and disseminate information on mental health issues.

Employer: New Avenues of Hope, Inc. –August 1997-July 1999

Facility Supervisor-November 1998- July 1999

Supervise ten staff and worked directly with nine consumers to ensure those consumers’ rights and needs were being met. Perform a high degree of interaction with officials both internal and external to the agency. Order supplies develop reports and maintain records.

Direct Care Staff- August 1997- November 1998

Assist individuals with mental retardation and mental illness attain social and self-care skills to help them gain independence, in a residential environment.

Education:

Master’s Degree, Counseling, Webster University, 2005

Certifications & Trainings:

LPCS: TX License Number 64023

CPR 2019

Cognitive Processing Therapy

Substance Abuse Therapy

Dialectical Behavioral Therapy

Cognitive Behavioral Therapy

Trauma Focused Cognitive Behavioral Therapy

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