Manager Social Media
Resume:
Salwa, Kuwait ******** email:********@*****.***
Nosaila Salah Al-Banna
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Profile
A multi-skilled professional with good all-round HR and Admin, Marketing and Communications skills.
Experience
Mar 2018 up to date
Little Me Bilingual Nurseries
Kuwait
Branch Manager
To be responsible for the day-to-day running of the nursery, ensuring compliance with registration and legislative requirements at all times.
To ensure that the nursery consistently meets the requirements set out in the Early Years Foundation Stage to a minimum good standard.
To uphold and ensure a high standard of care throughout the nursery.
To implement and maintain the company’s Equality policy ensuring that children, parents and the staff team are valued and practice is positive and non-discriminatory.
Ensure that all staff deliver high quality customer service at all times.
Ensure that all staff are trained to have regard for the parents/prospective parent’s needs and information is communicated clearly and positively.
Complete all marketing paperwork, following up enquiries, visits and calls.
Effectively market the nursery in the local community utilising local events to promote the nurseries image.
Oversee all the marketing and communication plans
Devise an action plan to ensure that occupancy levels can be maintained throughout seasonal variations.
To ensure that all staff are aware of their areas of responsibility and to be able to clearly demonstrate an awareness of own areas of responsibility and how these are being met
.To communicate effectively with all members of staff and be professional at all times.
Work within the margins of confidentially respecting information pertaining to children, parents and staff.
Identify those whose practice does not comply with organisational and legal requirements, agree action plan with Area Manager and take steps to resolve issues.
Manage own time to complete tasks effectively, prioritising workload and delegating tasks to management team.
To contribute and participate in the development of new ideas.
To keep up to date on all current childcare issues.
Take overall responsibility for the safety and wellbeing of the children, ensuring that their needs are met.
make recommendations for the future development and long term vision of the nursery ensure that the nursery is fully resourced with essential items to allow for full implementation of the Early Years Foundation Stage and Health & Safety legislation.
Take part in regular meetings with the Area manager, informing of nursery developments, implementation of standards, policies and procedures, areas of concern, and planned.
Develop & improve existing HR procedures and processes.
Plan transfers and pay raises and salary scheme.
May 2010 up to Mar 2018
Hamel Almesk Bilingual Nursery
Kuwait
Administration and HR Manager
Developing & improving existing HR procedures and processes.
Planning transfers and pay raises and salary scheme.
Preparing pay-roll.
Conducting inductions for new employees
Making interviews for candidates.
Writing the terms of employment & contracts for new employees.
Writing job specifications and designing job adverts.
Evaluating the performance of the employees through appraisal scheme.
Pre Hiring cost analysis.
Preparing the training program for all employees and managers.
Retention strategy analysis.
Familiar with Kuwait labor law.
Assisting in setting the company yearly goals and prepare the implementation plan including marketing campaign and events.
Monitoring the daily operations and assist in providing solutions.
Laisie with the suppliers to provide the company
Marketing and Communication Duties
Complete all marketing paperwork, following up enquiries, visits and calls.
Effectively organize the Annual School carnival at GUST University.
Arrange and supervise all students’ year trips
Devise an action plan for the annual school open day in KOC Sporting Club
Communicate with all local newspapers
Follow- up on all social media activities
Design and supervise the annual school summer camp
Organize local bazaars.
Arrange students’ photography day, year book and student magazine
2009-2010
Engineering systems Group.
Kuwait City
Administration Assistant Manager
Prepare and design the filing system of the company.
Arrange interviews for the managers.
Contact company clients to make sure their satisfaction.
Prepare the company projects and events.
Education
2009
Kuwait University
Kuwait
Bachelor’s Degree in Political Science and Mass Communication
2014 Pitman Training Center Kuwait
Couse in Human Resources Manager
2015 Academic Board for Human Development Kuwait
Certified instructor of Human Resource Development
References are available on request.
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