Administrative Assistant Office

Rotonda Williams

*** ******** **., ********** ** 77356

936-***-**** **************@*****.***

SUMMARY

Detail orient, organization and tidiness keeps the working area visibly functional. I challenge myself, to improve all of my abilities. Always eager to learn more. I am an idealistic individual, motivated to doing my best in all endeavors.

SYSTEM SKILLS

PC applications: MS Word, MS PowerPoint, MS Excel (to include charts and graphs), MS Outlook, MS Access

OFFICE APPLICATIONS

Share Point, Blue Prince (accounts payables/receivables system), Ten-Key, Typing (40 WPM), Printer/Copier/Fax/Scanner, Multi-line phone systems, Credit Card Machine

EDUCATION

Professional Career Development Institute – (1992-1993)

Paralegal Courses – (1yr.)

Texas School of Business – North (1987-1988)

Certification – Data Processing Office Specialist, Business Administration and Management

Montgomery High School, Montgomery, Tx. (1983-1987)

High School Diploma (4yrs-Diploma)

PROFESSIONAL EXPERIENCE

City of Willis – Utility Billing 6 Months Experience

Utility Billing Clerk I/ Administrative Assistant

Position required opening up the office for start of business, receiving payments from customers, answering multi-phone lines, creating work orders, closing out work orders, and counting down the end-of-the-day money drawer.

Senior Lifestyle Corporation – Administration – Woodlands TX 3.5 Years Experience

Administrative Assistant

Responsible for answering phones, daily email correspondence with all departments, hanging the daily activity sheets for the Independent Living residents, assist in resident’s needs, distribute mail, take menu orders for residents to the cafeteria, and stay prepared for all emergencies.

City of Conroe - Public Works - Community Development, Conroe, 9.5 Years Experience

Permit Technician/ Administrative Assistant

Responsible for screening applications, issuing permits, data entry, tracking the status of building permits, and general administrative duties for the City of Conroe. Responsible for explaining the building permit process, code regulations, and zoning restrictions to customers.

Reviews all plans for completeness of submittal.

Reviews and approves residential dwelling unit plans, fence, patio, driveway approach, and irrigation submittals for completeness and permit issuance.

Reviews other plans as directed by the Planning Manager.

Screens all permit applications, issues permits, maintain records of permit activities and responds to questions from Architect, Engineers, Contractors, property owners, and citizens regarding permit activities.

Determines appropriate fees and collects monies for permits and contractor registration. (account payables/receivables)

Reviews and tracks Changes of Occupancy.

Assist contractors and citizens with request for information regarding ordinances and provides copies of requested documents.

Maintains record keeping.

Compose general correspondence related to responsibilities assigned.

Orders departmental supplies.

Assists with the development of Monthly and Annual Development Reports.

Receives and distributes plans and plan comments.

Performs administrative duties for Rental Inspections, Alcohol Permits, Home Based Day Care registration and other similar registration requirements.

Performs administrative duties related to Health Permits.

Perform research, compile, and analyze data for special projects and reports as directed by the Director.

Interact effectively with county department heads and staff.

Provides general direction and training to new Permit Clerk hires.

Performs other duties as assigned.

Montgomery County Appraisal Svcs. Inc., Conroe, TX 5 Year Experience

Office Manager / Administrative Assistant

Responsible for opening office daily, organization and coordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency.

Responsible for opening and closing the facility. Ensure postal deliveries were made. assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff

co-ordinate office staff activities to ensure maximum efficiency

design and implement filing systems

ensure filing systems are maintained and current

establish and monitor procedures for record keeping

ensure security, integrity and confidentiality of data

design and implement office policies and procedures

oversee adherence to office policies and procedures

analyze and monitor internal processes

implement procedural and policy changes to improve operational efficiency

prepare operational reports and schedules to ensure efficiency

monitor and maintain office supplies inventory

review and approve office supply acquisitions

handle customer inquiries and complaints - mortgage companies

manage internal staff relations

maintain a safe and secure working environment

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