Government Employees Insurance Company
September 2015 – Present CURRENT CSR 440 LICENSE
Sales Counselor III
Consistently remained positioned, ready, and prepared for all inbound sales phone calls
Utilized my adept critical thinking skills to mitigate objections should customers become hesitant, took
charge of the calls, and typically transformed these calls into sales
Listened with a purpose to my customers to tailor specific responses and solution to the unique set of circumstances causing their inquiry
Tactfully and strategically overcame customer obstacles and stalls with relevant rebuttals to close sales
Won prestigious award for finishing first place in closure out of a sales force of over 200 employees
Personally responsible for the accuracy of my insurance law knowledge and GEICO underwriting guidelines up to the minute
Pacon Florida
November 2014 – July 2014
Human Resources Supervisor and Risk Mitigation Liaison
Design risk mitigation posters to help keep my workers accident-free
Develop then present an OSHA compliant safety plan to to swiftly evacuate all employees in case of dire emergency
Recruit potential employees to interview for various positions in the factory
Ensured accuracy of all new hire paperwork including w-4’s, employment authorization documents, and employment applications
Followed up promptly with Pacon customers who experienced difficulties with Pacon products synchronizing with their mechanical equipment
Reported all maladies to my superiors for review
Anytime Fitness
November 2011 – November 2014
General Manager
Formulated a superior team who increased the club membership from 700 members to over 1300 members under my leadership
Responsible for delegation of employee tasks and hygiene of exercise equipment
Managed up to twelve employees, personal trainers, and group fitness instructors
Played a lead role in club marketing and participation in community event
Authored and edited classified ads through various internet websites, reviewed resumes, articulately interviewed job seekers, then selected and trained my new hires
REFERENCES AVAILABLE UPON REQUEST