Government Employees Insurance Company

September 2015 – Present CURRENT CSR 440 LICENSE

Sales Counselor III

Consistently remained positioned, ready, and prepared for all inbound sales phone calls

Utilized my adept critical thinking skills to mitigate objections should customers become hesitant, took

charge of the calls, and typically transformed these calls into sales

Listened with a purpose to my customers to tailor specific responses and solution to the unique set of circumstances causing their inquiry

Tactfully and strategically overcame customer obstacles and stalls with relevant rebuttals to close sales

Won prestigious award for finishing first place in closure out of a sales force of over 200 employees

Personally responsible for the accuracy of my insurance law knowledge and GEICO underwriting guidelines up to the minute

Pacon Florida

November 2014 – July 2014

Human Resources Supervisor and Risk Mitigation Liaison

Design risk mitigation posters to help keep my workers accident-free

Develop then present an OSHA compliant safety plan to to swiftly evacuate all employees in case of dire emergency

Recruit potential employees to interview for various positions in the factory

Ensured accuracy of all new hire paperwork including w-4’s, employment authorization documents, and employment applications

Followed up promptly with Pacon customers who experienced difficulties with Pacon products synchronizing with their mechanical equipment

Reported all maladies to my superiors for review

Anytime Fitness

November 2011 – November 2014

General Manager

Formulated a superior team who increased the club membership from 700 members to over 1300 members under my leadership

Responsible for delegation of employee tasks and hygiene of exercise equipment

Managed up to twelve employees, personal trainers, and group fitness instructors

Played a lead role in club marketing and participation in community event

Authored and edited classified ads through various internet websites, reviewed resumes, articulately interviewed job seekers, then selected and trained my new hires

REFERENCES AVAILABLE UPON REQUEST