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Banking Operation Manager

Lagos, Lagos, Nigeria
August 16, 2018

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Abidakun Johnson Femi, ACCA

**, ****** ******, *** *****, Ekiti State

Mobile: 080******** Email Address:

Finance and Operations Professional

Astute and experienced professional in finance, banking operations and regulations. A skilful problem solver with the unique ability to develop and apply innovative solutions and models to complex operational and finance problems. Excellent leadership, communication and interpersonal skills with a proven ability to perform excellently in critical assignments. Seeking a challenging role in a global firm.

Quantitative Analysis



Financial Reporting &Analysis

Financial Modelling

Risk Management

Education & Credentials

2018 ACCA (the Association of Chartered Certified Accountants) UK Member

2016 BSc. Applied Accounting- Oxford Brook University UK

2015 ACCA (the Association of Chartered Certified Accountants) UK- Advance Diploma in Accounting and Business

2009 PGD Finance Management- University of Ado Ekiti.

2003 Higher National Diploma: Major in Accountancy, Ondo State Polytechnic, Owo. Ondo State.

Notable contributions/ Achievements

Designed a modelling platform for measuring the trend of the Bank activities for strategic management policy (Trend analysis model of Branch transactions using MS Excel).

Achieved zero tolerance on reconciliation policy for the Bank long-outstanding accounts within short time.

Achieved 14.1% reduction in the operating cost of the branch between 2016 and 2017

Stoppage of a clearing related fraud via cheque truncation system(CTS) in 2015 (Recommendation letter received fro the corporate headquarter of the bank

Professional Experience

Zenith Bank Nigeria, Ore, Ondo State, Nigeria October 2016 to date

Assistant Banking Officer, Head of Operations

Facilitated the pre-audit exercises of the bank activities to ensure compliance and control

Investigated customers issues and advised management on associated risk and control.

Established compliance and quarterly reviews of the bank activities in accordance with risk management policies and standard of the Bank.

Extensively coordinated reconciliation and call-over processes of both domestic and foreign accounts.

Maintained relationships with internal stakeholders including Internal Audit Department, and Information Technology Department to ensure effective compliance and control.

Created a customer focused culture to assess and resolve clients complaints/queries especially transactions on their account statement.

Cultivated sustainable relationships in managed customers accounts.

Performed other ad-hoc responsibilities as assigned by management of the Bank.

Risk based supervision on staff in a way to spot possibility of fraud, error and mistakes

Effective cost cutting strategies to reduce branch business risk effectively

Timely preparation of branch monthly profit analysis.

Value for money audit on staff to ensure the limited available staff are utilized efficiently and effectively

Provide mentorship to staff by observing their daily activities and assisting them in solving complicated issues arising from errors and mistakes.

Zenith Bank Nigeria, Ogbomosho, Oyo State, Nigeria 2011 - 2016

Assistant Banking Officer, Fund Transfer Unit

Evaluated and implemented policies and methodologies to ensure compliance of clearing instruments with T+1 payment cycle.

Maintained relationships with external stakeholders including Nigerian Inter-Bank Settlement System (NIBSS) and Precise Financial System (PFS) to ensure effective compliance and control with the payment system.

Practically liaised with branches, IT department and other stakeholders in resolving clearing process challenges.

Broadly reconciled clearing accounts and main account and conveniently managed call-over processes.

Assessed and prepared daily, weekly and monthly clearing house statistical reports for the Bank.

Adequate and timely preparation of branch end of month report to internal control department of the bank

Prompt and timely reconciliation of the branch general ledger in order to spot any incident of fraud, error and mistakes

Zenith Bank Nigeria, Ado, Ekiti State, Nigeria 2010-2011

Senior Executive Assistant, Cash Officer

Manage the overall operations in cash and teller unit.

Supervise and control head teller, front tellers, bulk-tellers, and other staff in the unit

Manage vault operations and maintain related registers.

Manage cash movements and swaps

Carry out cash audit

Reconcile and prepare proofs on general Ledger accounts.

Ensure constant cash availability without exceeding insured/approved limits.

Ensure compliance to procedures and controls in cash and teller unit.

Zenith Bank Nigeria, Ado, Ekiti State, Nigeria 2007 - 2010

Executive Assistant, Teller

Payment of cheques.

Payment of withdrawals

Acceptance and processing of cash deposits

Acceptance and processing of cheque deposit

Training of new intakes

ATM supervisions

Posting of ATM transactions

Posting of PAYDIRECT Transactions

Posting of Etranzact transactions

Calling over of posted transactions

Trainings attended

oNDLEA Training facilitated by Zenith Bank Human Capital Development

oCredit Analysis Training facilitated by H-Pierson

oMicrosoft Office Applications Training facilitated by IT Solutions

oMoney laundering workshop by Zenith Bank Learning Management

oBusiness writing and presentation skill facilitated by Green FieldConsult

oOperation Risk, sustainability, Environmental and Social Risk Management by H. Pierson.

oTeller Excellence and Psychology of a Fraudster by H. Pierson

oLeadership 101 by Motivo Training International

oPre-induction training- Risk management and Portfolio Optimization by Institute of Chartered Portfolio Management of Nigerian

oIndustrial Fire Safety: Preventions and Evacuation Techniques by Lagos State Government.

voluntary service

End-Time Revival Ministry Church Project department

Participate in contributions towards church projects and

Prepare the Receipt and Payment ledger for the church


Teaching, Mentoring and Mental Fitness Exercise such as Meditation and Playing games

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