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Customer Service Assistant

Location:
Lake Hiawatha, New Jersey, United States
Posted:
August 16, 2018

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Resume:

LISA MATZUK

** HOMER AVENUE, MORRIS PLAINS, NJ 07950

• HOME: 973-***-**** • CELL: 973-***-****

• ac6pab@r.postjobfree.com

CORE QUALIFICATIONS

• Fluent in Excel, Word

• Excellent management

• Performance assessments

• Classroom management for diverse populations

• Parent/Teacher conferences

• Interactive teaching/learning

• Positive learning environment

• Positive reinforcement

• Effective time management

PROFESSIONAL EXPERIENCE

Receptionist

October 2017 to current

Women’s Care Source - Lifeline Medical Associates – Morristown, NJ Greet patients in a friendly and respectful manner. Provide excellent customer service to every patient. Check eligibility of health insurance on all patients. Schedule and confirm new/ existing patient appointments. Answer telephones and direct calls as needed. Obtain, record, and update patient demographic, financial and insurance information - upon arrival. Schedule and coordinate care for patients, including scheduling testing and referrals to other doctors. Collect copays and patient balances. Maintain patient accounts in EHR database. Operate office equipment, such as phones, computers, fax machines, etc. Perform various other clerical or administrative functions as needed.

Paraprofessional

June 2010 to October 2017

Hillcrest School; Morris School District – Morristown, NJ Reinforced lessons presented by teachers by reviewing material with students one-on-one or in small groups. Helped in the distribution of learning materials to students. Enforced school and class rules to help teach students proper behavior. Helped teachers prepare for lessons by getting materials ready or setting up equipment, such as computers. Helped teachers track attendance. Supervised students during field trips and other outdoor school activities.

Teacher Assistant

September 2008 to June 2010

Joyful Noise Nursery School – Morris Plains, NJ

Designed lesson plans focused on age and level-appropriate material. Successfully improved student participation in the classroom through integration of creative role-playing exercises. Established and enforced rules for behavior and procedures for maintaining order among a class of 17 students. 1

LISA MATZUK

• 11 HOMER AVENUE, MORRIS PLAINS, NJ 07950

• HOME: 973-***-**** • CELL: 973-***-****

• ac6pab@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Administrator Assistant

August 1996 to March 2001

Senior Contact Department at Atlantic Health – Morristown, NJ A department within Atlantic Health Services which managed seniors 55 and older. Kept database current. Responsible for mailing all brochures and correspondence to members. Helped coordinate and organize recre- ational trips for members. Managed and was responsible for all volunteers. Answer telephones, direct calls and take messages. Assist in filing duties.

Billing Coordinator

May 1994 to May 1996

L. P. Thebault Company – Parsippany, NJ

Generated invoices upon receipt of billing information. Created monthly invoice report and maintained invoice files. Ensure completion of customer invoicing, mailing, filing, and other related functions. Assisted in filing duties.

Accounts Payable Coordinator

May 1991 to May 1994

Allerion Company – East Hanover, NJ

Assisted accountant in recording, reconciling and auditing accounting data. Prepared and disbursed payments to vendors. Posted transactions involving cash receipts and disbursements. Assisted the accountant in the preparation of financial statements, cost reports and bank reconciliations. Checked and reviewed vouchers to ensure accuracy and conformance to established accounting procedures. Provided preparation of reimbursable documents to the contractors, subcontractors or other agencies. Accounts Receivable Coordinator

May 1990 to May 1991

Accounts Payable Coordinator

June 1986 to May 1990

L. P. Thebault Company – Parsippany, NJ

Opened, sorted and routed incoming mail and prepared outgoing mail. Stamped and deposited incoming checks. Reconciled money received against customers’ account balances. COMMUNITY INVOLVEMENT

Co-President Boosters Morristown High School Boys’ Soccer Team 2015–16 Morris Plains Little League Board 2009–11

EDUCATION

County College of Morris, Randolph, NJ, 1986

Associates degree in Business

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