Carla Swick
*** *. **** ****** **********@*****.*** Phone: 740-***-****
Johnstown, Ohio 43031 Cell: 614-***-****
Administrative Accounting Office Manager
STRENGTHS
Problem Solving Detail Oriented Self-Starter Responsible
Accountable Team Player Organized Multi-tasking
PROFESSIONAL EXPERIENCE
Office Manager
Nationserve of Columbus Division of Overhead Door Corp. Columbus, Ohio 2010 – December 2017
(Formally Wayne-Dalton of Columbus)
Assist the general manager in day-to-day operations of a regional operation center
Perform duties while manager is out of the office
Communicated well with all levels of organization
Manage sales to wholesale customers, including ordering materials, working with warehouse team to prepare for customer pick up
Processed and maintained sales orders, reviewing all work orders to control expenses and maximize profitability
Document all expenditures to maintain records of all controllable expenses
Monitor account receivables and account payables, worked with management team to develop and maintain monthly P&L’s
Assist the manager in development and maintenance of customer and vendor relationships
Maintain a high level of customer service with all market segments, including problem solving with product, warranty, and installation concerns
Maintain customer contacts, team building, mediation of conflicts, assist with month end, process CFS’s, inventory control, and incorporate new product launches
Continue with responsibilities of Administrative Supervisor
Administrative Supervisor/Accounting Clerk Columbus, Ohio 2003 – 2010
Wayne-Dalton of Columbus
Supervise up to 30 employees, including administrative staff, residential and commercial installers, service techs and subcontractors
Processed payroll, up to 30 employees, and submitted to corporate payroll
Schedule and prepare monthly safety meetings; document and report results to corporate human resource department, maintain OSHA logs
Administer new employee orientation including scheduling of pre-employment testing, benefits and policy overview
Managed perpetual inventory to provide successful inventory turns, 10 monthly
Back up to all office positions while employees out of the office/vacation to ensure customer concerns and needs are handled promptly
Managed contracts and details, including meeting invoicing deadlines, lien waivers, prevailing wage reports, and financial analysis
Accounting Clerk Columbus, Ohio 1988 – 2003
Wayne-Dalton of Columbus
Manage accounts payable and account receivables
Process credit applications
Process and submit payroll
EDUCATION
Associate Degree in Accounting Columbus State Community College Columbus, Ohio