Customer Service Restaurant

MANLEY WONG

**********@*****.***

Cell: 415-***-****

SKILLS AND ABILITIES

* ***** ** ********** ** customer service

Customer oriented and great communication

Professional, responsible and punctual with keen attention to detail

Ability to maintain facilities and clean room fixtures to ensure proper working order

Demonstrated ability to clean and wash kitchen appliances utensils based on instructions and company standards

Experienced work in a fast pace and customer oriented environment

Proven ability to lift up to 150lbs

Bilingual English and Cantonese

PROFESSIONAL EXPERIENCE

Assistance Houseparent Aug. 2008-Aug. 2011

San Francisco Unified School District San Francisco, CA

Maintained clean and safe food handling procedures.

Cleaned pots and pans and other kitchen tools in lunch preparation.

Ensured proper sanitation kitchen wares and disposal of trash after the lunch on a daily basic.

Served at least 40 students meals a day.

Custodian Aug. 2008-Aug. 2011

San Francisco Unified School District San Francisco, CA

Emptied wastebaskets and changed disposed of trash.

Cleaned assigned school spaces including classrooms, event rooms and cateterias.

Replaced light bulbs, tubes and ceiling tiles.

Mopped and disinfected floors for both classrooms and restrooms.

Served at 15 different locations in San Francisco.

Waiter Jun. 2004- Jun. 2008

Hunan First Restaurant- Bon Air Shopping Ctr. Greenbrae, CA

Greeted patrons, assisted in seating and answered questions regarding the menu.

Inspected tables for cleanliness before serving customers.

Ensured tables are monitored constantly for any further need.

Cleaned and reset tables upon guests' departure.

Served at least 100 customers a day on average.

Delivered exceptional, friendly, and fast service.

Waiter May.2002- June.2004

Punjab Restaurant San Francisco, CA

Provided customer service and ensure customer satisfaction.

Routinely cleaned tables, chairs, and floors of trash and stains before reception of new customers.

Assisted guests with making menu choices in an informative and helpful fashion.

Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.

EDUCATION

ServSafe California Food Handler Certificate, [Date]

National Restaurant Association, San Francisco, CA

Custodian Certificate [Date]

City College of San Francisco, San Francisco, CA

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