Customer Service Sales

E ********.*************@*****.***

M +974-********/ 55879024

JERALDIN D. VILLAMIEL

PROFILE

§ Result and target oriented making the company’s sales on top while satisfying customers and suppliers need in a professional way and timely manner.

§ Excels at multi-tasking in a fast-paced environment and motivated to deliver exceptional customer service proven to result in success of the organization.

§ Proficient in MS Word, Excel, Outlook.

§ Work experienced in Philippines in Luggage Company for 18 years and in Doha, Qatar for 6 years and can obtain NOC.

EXPERIENCES

SALES ASSOCIATE

MOSAFER INTERNATIONAL INC., BLUE SALON, DOHA, QATAR NOV. 30, 2011 – JANUARY 4, 2017

§ Provides effective overall supports to the Sales team with all the tools and resources needed for the sales target.

§ Issues receipts and invoices for customer purchases and safe keep cash.

§ Superior skills in customer service.

§ Provide info’s about the warranties, manufacturing specifications, care and maintenance of luggage’s and other merchandise and delivery options (if possible).

§ Requisition of new stocks.

§ Answer customer queries regarding the store and merchandise.

§ Demonstrates the use of the product and describe its features and benefits. SALES ASSOCIATE/ SUPERVISOR

PRIMER GROUP OF COMPANIES (VICTORINOX) THE PODIUM, PHILIPPINES – JUNE 1993– NOVEMBER 2011

§ Ensures that the excellent service is rendered to all customers.

§ Politely answers telephone inquiries.

§ Receives, sorts and forwards incoming mail.

§ Implement strictly all cashiering policies in the outlet.

§ Submits all required sales reports on time.

§ Ensures that the store is sufficiently manned at all times.

§ Demonstrates the use of the product and describe its features and benefits. Page 2

EDUCATION

DE OCAMPO MEMORIAL COLLEGE, Philippines. - Bachelor of Science in Nursing, 1990 – 1993 (Undergraduate)

OTHERS

Attended several Customer Service Trainings - Philippines and Doha, Qatar Attended several Trainings about Luggage’s - Philippines and Doha, Qatar SKILLS AND COMPETENCIES

Reliable and responsible, able to work as a part of a team Sales, administrative support and coordination

Adaptable to change and work well under pressure

Good English communication skills (listening speaking and writing). Computer Literate – Knows how to use MS Office Applications Can perform administrative and clerical work.

Filing and Organizing.

PERSONAL INFORMATION

Date of Birth: February 25, 1975

Nationality: Filipino

Religion: Catholic

Civil Status: Married

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