Service Office

Mohamed Asad Nassir

Mobile: +968-********.

E-mail: *********@*****.***

Nationality : Indian

Date of Birth : May 5th 1989

Address : Beebi aysha manzil,main road Byndoor,India.

To work in a dynamic and challenging environment/organization where I will be able to develop my professional leadership and communication skills up to higher managerial level and to steer the organization to greater heights in terms of profitability and success, also a good team player and hardworking person.

I completed my 3 years B.Com(Bachelor of Commerce) from Shree Guru Sudhindra College Karnataka Universty,India

Year: ( May 2012)

-Travelling with his highness Sheikh Al-Thani .

-Taking care of his stuffs for his travel purpose.

- Insure the highest quality food and beverage presentation and service. -Anticipate guests’ needs in the palace, respond promptly and acknowledge all guests, however busy and whatever time of day.

-Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

-Take care of all VIP guests in the palace and coordinate with all the peoples to fulfill guest needs and requests.

-Follows all the guest needs until they are completed to the total guest satisfaction.

-Maintain cleanliness of work areas throughout the day.

-Performs all his duties with the sense of priority and dedication.

-Hosts and welcome all guests in a palace with gracious and polite manner, and to have the ability to hold a conversation with the guest in a natural and spontaneous manner.

-Takes notes of all the information, updates and instruction and giving proper handover before signing off from the shift.

-Understands and strictly adheres to the Rules & Regulations of the Company and the policy on Hygiene, Health and Safety.

-Carries out any other reasonable duties and responsibilities as assigned out of the list.

-Hindi Mother Tongue,Fluent English reading, written and spoken.

Senior Guest Service Agent (GSA)

The St. Regis Doha, Qatar (5*)

Employment Date: June 2015- 23rd April 2018..

Residence of His Highness Sheikh Mohammed Al Thani(Qatar&London)

Personal butler for His Highness.

Employment Date: April 2013 – May 2015.

Guest Service Agent (GSA)

Aurick Boutique Hotel (4*) –JP Nagar Phase 6, Bangalore, India

Employment date: March 2012 –February 2013.

PROFESSIONAL AND PERSONAL ABILITIES

-Having an excellent manner with an emphasis on hospitality and guest service.

-Calm, efficient and organized.

-Friendly disposition with clear spoken English.

-Competent user of MS- office (WORD, EXCEL, OUTLOOK AND POWEPOINT).

-Positive attitude, energetic approach and self motivated.

-Ability to listen and anticipate.

-Ability to deliver excellence even under pressure.

- Positive attitude and good communication skills, with excellent grooming standard.

-Able to be calm and positive under pressure.

PERSONAL SUMMARY

ACADEMIC

DUTIES & RESPONSIBILITIES

LANGUAGES

WORK EXPERIENCE

COMPETENCIES

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