Customer Service Administrative Assistant
Resume:
Tamara Mikhail
Chicago, IL 60659
**************@*****.***
Objective Seeking a receptionist/administrative position to use and implement my skills and attributes to increase productivity for a reputable company.
Education DePaul University, Chicago, IL
Bachelors of Arts, Communications
Concentration: Journalism
Graduation Date: June 2007
Experience Heartland Alliance, Chicago, IL May 2017- Sep 2017
Accounts Payable Specialist [Contract]
Input invoices through eRequester software
Export and Import files for aging reports using Microsoft Excel
Processed 500 + checks via Financial Edge and Yardi software weekly
Prepare, process, and cut rent checks for participants with low income on a weekly basis
Apply credit memos
Accounted for five different department check runs
Run weekly invoice reports for GRM data storage
Review and process employee expenses daily through Concur Expense
Run checks and balances with department controllers
Co-Maintain and manage A/P mailbox daily
Devon Bank, Chicago, IL Feb 2015-Jan 2016
Accounting/Human Resources Administrator
Monitoring accounts and balancing on a daily and timely basis
Debiting/Crediting ATM Recon
Worked with General Ledgers on a daily basis
Processed invoices and cut checks through Accounts Payable: Banktel software
Managed Payroll through Paycom
Filed paperwork
Processed all Petty Cash and Expenses
North Community Bank, Chicago, IL Jul 2012-Feb 2015
Teller
Accurately and efficiently processed and handled deposits, withdrawals, shipments, etc.
Handled customer inquiries regarding accounts
Balanced cash vault daily
Balanced ATM machine daily
Maintained Deposit drops daily
Gained knowledge on compliance on a regular basis
Referred customers to the services and products offered
Sunglass Hut International, Skokie, IL
Sales Associate Jan 2003-Present
Assistant Manager May 2004-Jan 2006
Provide exceptional customer service by focusing on client’s needs
Manage overall store and product display
Process paperwork on a daily basis
Comply with all company policies and procedures
Utilize selling essentials and training resources to educate team to achieve business goals
Assist with monthly visual merchandising
Monitor Daily inventory
Perform operational functions: open and close the store, register functions and daily deposits
BEK Distributing Co., Chicago, IL Mar 2010- May 2011
Office Clerk/Receptionist
Filed and processed paperwork
Effectively handled phone calls with clients
Consulted regularly with supervisor
Skills Proficient in Windows, Word, Excel, Internet, PowerPoint, SAP
Business One, eRequester, Financial Edge, Yardi, Concur Expense, Paycom, Banktel, Fiserv, and BAI.
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