Social Media Administrative Assistant

SNOW, ALEXIS NICOLE

**** **** ********* ******* *** 3033 Dallas, Texas 75231 989-***-**** *******@*****.***

EDUCATION

Michigan State University, East Lansing, Michigan May 2016

Bachelors of Arts, Human Development and Family Studies

GPA 3.45

EXPERIENCE

The Art Institute of Dallas, Dallas, Texas August 2017 - Present

College Representative

Increased high school inquires using public speaking skills and daily multi-media, interactive presentations. Utilized outreach phone calls, emails, industry knowledge, and advising experience to identify prospective students and gain application commitment.

Created a comprehensive marketing plan that promoted the company and its educational offerings, built brand awareness, and generated workable inquires.

Demonstrated excellent administrative skills with a high focus on customer service. Performed scheduling for eight Admissions Officers, conducted student interviews, and gave tours to improve the efficiency and workflow of the Admissions Department during the summer months.

Planned and executed large scale campus events, departmental meetings, presentations, and college fairs throughout the year.

City Year Dallas, Dallas, Texas July 2016 - June 2017

AmeriCorps Member, Thomas Jefferson High School, Bachman Lake Neighborhood

Student Success Coach

Secured Corporate partnerships of time and financial donations to organize and execute multiple whole school events in a Dallas public high school. Events promoted family/community engagement and provided students with tutoring and test preparation services, free community resources, and higher education and employment opportunities.

Supervised and professionally developed my team of eight Corps members with coaching sessions, content training, and curriculum development regularly to progress them as effective tutors and mentors in and out of the classroom.

Provided in class support in an Algebra 1 classroom and created lesson plans that aligned with Texas Essential Knowledge and Skills (TEKS). Created behavioral intervention plans and goals trackers for students that need additional social/emotional support.

Managed the social media platforms (Instagram, Twitter, Facebook and Snapchat) to increase awareness, boost attendance, and keep students up to date with initiatives.

St. Vincent’s Catholic Charities, Lansing, Michigan January 2016 - July 2016

Youth Advocate

Provided direct care and stabilization services for 12 youth ages 13 to 17 in a residential foster care program.

Organized and implemented daily activities (i.e. College campus field trips, meal planning and preparation, financial literacy) that engaged youth in positive social, emotional, and physical development.

Created detailed reports daily of client behavior, medication administration, and suggested activities for incoming staff.

Michigan State Couple and Family Therapy Clinic September 2015 – May 2016

Administrative Assistant

Performed confidential intake phone calls for community member seeking counseling services. Set client service fee and scheduled with appropriate therapist based on client need and therapist area of interest.

Managed the calendar of ten therapists, maintained the clinics email and phone to ensure clients received timely follow-up.

Ensured case files were updated, accounts were billed, and scheduling was accurate and communicated to the therapist and client.

Performed administrative functions, maintained the upkeep of the facility, and purchase orders. Planned staff meetings and luncheons using guidelines and budget parameters.

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