Senior Event Manager

Preferred Industry: Pharmaceutical

Qualifications Profile

Dynamic, analytical, and client-focused professional with comprehensive experience in conceptualizing and facilitating events and activities within the healthcare field.

Strategic thinker, skilled at achieving client needs and objectives for various events through venue selection, logistics management, set ups, and travel efforts. Recognized for demonstrating excellent leadership abilities to drive successful and highly praised events essential in generating revenue. Armed with problem-solving, organizational, and communication aptitudes in building productive rapport with all levels of professionals from diverse backgrounds. Multilingual in English, Russian, and French. Technically proficient with Microsoft Office Suite and event planning software (Cvent, Starcite, and Spectrum).

Areas of Expertise

Event Management and Execution

Project Management

Contract Negotiation

Budget Administration

Client Service and Satisfaction

Post-event Evaluation and Reporting

Professional Experience

CONFIDENTIAL • Fort Lauderdale, FL, USA

CONFIDENTIAL, Private Company 2016–Present

Function as key resource between client and suppliers throughout planning process

Locate and negotiate venue, facilities, and suppliers based on budget parameters

Fulfill a wide range of responsibilities, including site visits, attendee registration, and vendor management, as well as consistently travel domestically and internationally for ranging from 30% to 40% of the time

Provide oversight to all aspects of budget development, management, and relocations; vendor and participant management; travel and accommodation arrangements; as well as travel visa support

Oversee all facets of post-event management involving data monitoring, post-event evaluation reporting, vendor payment, staff debriefs, and final budget reports

Facilitate training and lead new team members regarding work instructions, best practices, and onsite performance, as well as supervise them in the successful execution on their first assigned meetings

Career Highlights:

Earned fast-track promotion as senior meeting manager in January 2018 for achieving target service level measured through a number of key performance indicators (KPIs)

Significantly obtained 12% savings for all meetings by negotiating rates for meeting space and vendor services and discounts with vendors for repeat business

Gained the Client Recognition Award for receiving the most glowing compliments from clients in 2017.

International Dental Implant Association • North Miami Beach, FL, USA

Executive Director Event Manager 2015–2016

Conceptualized and executed all phases of events, including venue search, site inspections, contracts preparation, terms and rates negotiation, event space oversight, audio and visual, food and beverage, and logistics

Took charge of creating and printing all meeting materials, which included banners, signs, badges, brochures, binders, and menus

Held responsibility in developing and conducting unique marketing and promotional campaigns

Carried out sales and registrations, post-event results and sales reconciliation, and membership management

Career Highlight:

Successfully formulated monthly sales goals, established new marketing tools, executed various strategic campaigns, and enhanced overall customer service experience; thereby boosting annual revenue from $500K to $1M

MD Events Ltd. • Bracknell, UK Saint Petersburg, Russia

Event Manager Event Coordinator, Pharmaceutical 2011–2013

Took charge of delegate and guest management, rooms and halls set up, food and beverage, logistics, audio and visual, offsite entertainment, boat parties, and city tours

Provided post-event feedback results and conducted post-event calls with clients

Career Highlights:

Acquired promotion as events manager within one year of employment

Exemplified skills in planning and managing more than 45 pharmaceutical meetings and events

Golden Garden Boutique Hotel • Saint Petersburg, Russia

Reservations Manager Front Desk Manager 2009–2011

Made reservation for weddings, seminars, conferences, and other events with small to mid-size groups, while providing favorable available room rates

Fostered strong relationships with outside vendors, which included florists and restaurants to ensure valuable deals on services and meals

Prepared and reported end-of-month audits to the upper management

Employed analytical skills in handling guest complaints, while delivering complimentary services to maintain high-guest satisfaction rates

Offered high-level service and support to all guests upon check-in

Generated and delivered bills to customers on the day of their check out

Career Highlight:

Drove efforts in boosting customer service ratings, as well as hotel revenue using online booking tools and tour agencies

Education

Bachelor of Hospitality and Tourism Management • 2009

Saint Petersburg State University of Engineering and Economics • Saint Petersburg, Russia

Professional Development

Cvent, Starcite, and Spectrum Software Training

Physician Payments Sunshine Act (PPSA)

Professional Convention Management Association Learning Products

Professional Affiliation

National Association of Realtors (NAR)

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