Customer Service Microsoft Office
Resume:
Joyce Reckline
********@*******.***
PROFESSIONAL EXPERIENCE:
Ports America September 2010-September 2017
Billing Clerk
Completed Business to Business Billing
Post invoices, added new customers and updated customers in system
Scanned checks to the bank, ran reports and posted payment to accounts
Used Oracle, Trac/Metro Pacer and CSX specific software to update accounts
Provided customer service over the phone and by email to all Clients
Sorted incoming mail, Delivered to the correct building and Department
Researched and resolved any discrepancies
Helped with accounts payable when ordering merchandise
Manheim Baltimore Washington September 2006- August 2010
AR Clerk
Posted checks and cash to customer accounts
Updated journal entries with current account status
Bank deposits for the accounts that were paid off that day
Assisted in Accounts Payable as needed
Beltway International May 2005- August 2006
AR Clerk/ Assistant
Posted customer payment, recorded cash, credit and check transactions
Verified and entered transactions daily
Responsible for processing fleet charge statements
Responsible for journal entries for cash and credit card sales
EDUCATION:
Southwestern High School
High School Diploma
Catonsville Community College
Office and Medical Office Administrative
QUALIFICATIONS:
Excellent attention to detail
Able to perform in a fast paced, demanding environment
Experience with several software systems
Comfortable with collections procedures
SKILLS:
Oracle
Pacer
Seagert & CSX
Microsoft Office
ADP
Reference
Terrie Esterline
Supervisor Beltway International
Patty Balzano
Supervisor Ports America
Debbie Gullett
Coworker Ports America
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