Customer Service Representative

*** ******** **, *******, ** T*J *K*

Amandeep kaur 647-***-****

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Objective

Looking forward to work in a company where knowledge can be gained and skills in retail position and computer operation can be applied for company growth and can develop ways to tackle problem in working environment.

Skills

Passionate and dedicated to work

Multi tasking

Communication skills

Team coordination and leadership

Professional and punctual

Communicate in English, Hindi and Punjabi

Self organised

Excellent problem solving and leadership

Time management

Education

Food science technology fast track – advanced diploma (2017-2018)

Centennial College, Toronto, ON

Projects:

-Tested different raw and finished food samples such as juices and meat

-Tested efficiencies of various sanitizers on food samples

-Prepared food product and determined its nutritional properties

-Relevant courses included: Food microbiology, plant sanitation, Quality

assurance, food processing and technology, food biotechnology

Food biotechnology- Bachelor of Science (2014-2016)

Panjab university, Punjab, India

Academic study:

-Taught to work professionally in Biotechnology Industry and prepared for taking up translational research, developing entrepreneurial skills

-Experience in translational research in various areas of Biotechnology t

Courses included: Microbiology, Biochemistry, Genetics, Biophysical and biochemical technology, Immunology, Animal tissue culture, Recombinant DNA technology

Work experience

Cashier and Customer Service representative (Part-time)- 5 months

McCoy Burger Company, Toronto, Ontario

Process customer purchases and maintaining accuracy in cash transactions

Prepared products using proper procedures and in hygienic environment to meet quality standards

Helps support speed of service targets by working quickly and efficiently to fill orders

Security guard and customer services (Part-time)- 1 year

Worked in Government and commercial sites as concierge operated by City of Toronto(COT)

Trained to work in buildings such as Rogers, Toronto City hall.

Supervision at Events during Canada day, Canadian National Exhibition, New year day

Providing Customer service and maintaining professionalism in work

Co-Curricular Activities

Events Volunteer

Career Services, Centennial College

Volunteer involvement in various event organization and management during graduation time.

Registered attendees for various career services events on Campus

Marketed upcoming events through posters and providing guidance

Involved in tutoring program helping secondary school students with subjects as mathematics, English and science

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