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Accounts Payable Customer Service

Greenville, Texas, United States
August 15, 2018

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Matthew Aimes

**** ******** **., ***# ***

Greenville, TX. 75402




B.A in Accounting-Texas A&M University Commerce-Senior (In Progress)


Chad Kent’s Metal Craft LLC

Office Manager Mar 2018-Current

Answered in-coming telephone calls

Attended to all walk-in customers

Provided job estimates, bids, and referrals

Processed cash payments

Processed credit card payments via verifone machine

Processed check payments via remote check deposit

Full cycle Accounts Receivable

Full cycle Accounts Payable

3-way invoice matching

Input weekly payroll time for all employees and cut payroll checks

Federal, State, County, and Payroll tax reporting

Record and financial maintenance

Account, bank, and credit card reconciliation

Audit preparation

Financial reporting

Operations budgeting

Inventory control and purchasing


Accounts Receivable - Medical Billing Sept 2014-Mar 2018

Answered patient phone calls

Processed in-bound calls from patients making medical claim payments

Contacted insurance carriers, patients, and pathology facilities as needed to resolve patient requests and medical claim denials

Corrected and resubmitted denied medical claims per instruction of certified Coders

Submitted appeals with additional information or additional documentation

Worked medical claim denials from an A/R aging report and work queue

Received, logged, and responded to legal and records request

Responsible for handling mailed correspondence related to claims processed by insurance carriers such as Medicare, Medicaid, BCBS, and UHC.

Audited medical claims that were appealed and corrected offshore and in-house staff

Responsible for working Electronic remittance notices from various insurance companies; primarily Medicare and Medicaid

Researched and resolved escalated patient accounts as directed by management, making appropriate decisions on accounts to insure maximum reimbursement.

Maintained HIPPA compliance

Hunt Regional Medical Center Jan 2014-Mar 2014

Accounts Payable-Temporary Position

Perform basic responsibilities of Accounts Payable duties

Process expense reports, garnishments, and tax check requests

Perform high volume data entry with minimal error

Initiate positive pay files for generated checks

Processed weekly check runs for payment of invoices

Trinity River Authority Jan 2009-Jan 2010

Liquids Control Room Operator

Monitor operations, flow, and equipment functionality from control room

Report, diagnose, or correct problems with liquids processing

Review field operators chemical usage reports and make corrections if necessary

Take calls from internal, external customers, or staff and act accordingly

Log and provide shift activities, maintenance requests and end-of-day flow data

Perform field operator duties as needed

Provide written and verbal shift reports during turn-over

Hydro Aluminum Mar 2008 - Nov2008

Accounts Payable

Perform basic responsibilities of Accounts Payable duties

Audit and pay all Commerce facility invoices, expense reports, and other sister-facilities intercompany invoices into SAP

3-way invoice matching; Invoice, Purchase Order, Goods Received

Maintain close relationship with Vendors as well as Hydro Aluminum Facility Purchasers, Financial Management, Accounts Receivable & Payable staff

Reconcile and balance company credit card purchasing against checking account balances into Quicken

Reconcile multiple intercompany accounts at month-end

Report Accounts Payable and Accounts Receivable data at month-end into Hyperion

Identify inaccurate financial reporting by Purchasers to be written-off P&L reports

Update Vendor remit and account information

Participate in factory inventory counts

Monthly walk/observation of factory and factory workers to identify potential hazards or safety issues

Utilize expertise and experience in control and audit preparedness

Created several programmed Excel spreadsheets to simplify and expedite various duties

Accor North America May 2001-Mar 2008

Tax/Audit Assistant (Mar 2007-Mar 2008)

Process and file sales and use returns, Permits, Licenses, Property violations and Inspections

Assemble and provide audit packets for state, local, and internal audits

Liaison between Economy Lodging and Business/Leisure divisions within Accor

Liaison between Tax management personnel and Accor Accounts Payable Staff, both Economy and Business/Leisure divisions

Responsible for accuracy and validity of all tax related archived materials at corporate and offsite storage

Accounts Payable Supervisor-Business and Leisure Division (Jan 2005-Mar 2007)

Input all invoices/Utility payments into Oracle

Process capital expenditures

Initiate positive pay files for generated checks

Enter and control pre-payments through A/P

Process credit applications for the hotels

Obtain completed W-9 forms for 1099 tax reporting of vendors

Processed weekly check runs for payment of invoices

Processed daily wire payments for vendors; foreign and domestic

Process expense reports for employees in the field

Verify G/L coding and approvals from the Hotels

Respond to vendor and Hotel inquires in a timely manner

Reconcile open balances on aging reports monthly

Work closely with Hotel Administrators to resolve problem invoices

Maintain files and file paid invoices weekly

Reconcile vendor statements to A/P ledger

Initiate and review month end A/P reports for closing process

Coordinated, organized and led monthly staff meetings

Delegated certain tasks to staff members

Standardization Committee member

AP Clerk II (Oct 2003 – Jan 2005)

Process expense reports, garnishments, and tax check requests

Perform high volume data entry with minimal error

Exceeded processing and data entry requirements as set by A/P management

Guest Relations Administrator (May 2001 - Oct 2003)

Customer Service via phone, letter, and email

Saturday supervisor, Quality team member

Service Level Agreement Coordinator 2002

Erroneous Billing Research, credit and check request submittals

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