TINA R. KINANI
***** ***** ***** *** 703-***-****
Centreville, VA 20121 **********@*****.***
Objective
Experienced professional with many years of successful managerial experience. Effective in assessing and resolving operational problems to increase productivity and customer satisfaction. Demonstrated attention to detail, planned and analyzed system issues by processing large amounts of data to isolate core problems to contribute to profitability and efficiency. Detail-oriented team player with strong communication skills including formal presentation and writing. Highly ambitious, goal-directed and quality conscious.
Professional Experience
Hartwood Foundation Inc Fairfax, VA (Non-Profit) January 2017 – March 2018
Accounting Business Manager
Managed a staff of 4 direct reports
Manage AP and AR staff to assist in taking care of the financial needs for the individuals who live in 18 residential Hartwood Foundation group homes
Facilitate annual financial audit and worker’s compensation audit
Processed payroll, 401k and benefits for 200 staff members
Process quarterly county invoices
Oversee all accounts payable and account receivables for the organization
Maintain thorough financial reports and general ledgers
Report monthly, quarterly and year end closing figures
Collaborate with the other finance department managers to support overall department goals and objectives
Monitor and analyze department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy
Support Director of Finance and Controller with financial results and special reporting requests
Provide training to new and existing staff as needed
Maintenance Manager
Maintain all necessary utilities and maintenance for 18 residential homes
Responsible for HUD inspections and licensing for residential homes
Conduct monthly inspections, incorporate staff input on home needs
Conduct inspections of home equipment to maintain annual schedules for HVAC service
Inspect vehicles, facilitated routine needs and maintenance as needed
Procurement Manager
Conducted research via trade publication, the Internet, and catalogues to identify potential suppliers.
Ensured that all goods and services purchased comply with the company’s social sustainability policies
Generated and implemented purchasing strategies.
Managed purchase requisitions and orders.
Managed existing vendor and supplier relationships with over 400 vendors per year, contracts exceeding $100,000.
Approved bills of payment.
Monitored returns, damage replacements, and warranty claims.
Had meetings with potential suppliers and asked them searching questions.
Ajace Inc Chantilly, VA July 2015 - January 2017
Director of Operations
Director of Operations, IT Technical Recruiter and Support Analyst for third party businesses and experienced IT professionals seeking employment
Managed a staff of 50 direct reports
Training and development of staff members
Processed payroll, 401k and benefits for 50+ staff members
Managed Procurement relationships with key vendors and candidates for employment
Handled escalated issues with vendors
Developed and implemented plans and methods to assist in meeting revenue and operational targets
Worked with the CEO and other executive leadership in setting the revenue and operational targets
Full cycle recruitment: sourcing, identifying, interviewing, and screening, qualifying and negotiating rates
Conducted Internet searches, phone interviews, identified leads, candidate selection and preparing candidate for effective marketing
Served as client and candidate advocate from interview until placement which included training and development of candidates to get them into the workforce
Sourced, screened and short-listed of resumes for the clients' requirements from Job portals (Monster, Dice), database and references
Technical Recruiter in the following areas: Project Management, Business Analysis, Systems Analysis, Development and Administration, Programming
Quality Technology Falls Church, VA February 2014 - July 2015
Application Support Engineer
Directed support for Systems Architects for file failures related to enrollment for the Market Place website, healthcare.gov
Monitored the Federally Facilitated Exchange (FFE) / Federally-Facilitated Marketplace (FFM) / Enterprise Identity Management (EIDM) systems / Data Services Hub (DSH) systems for CMS
Alerted system owners of degraded system status; and alerted system owners, stakeholders and management of production Severity 1 incidents
Managed the CMS Consumer Information and Insurance Systems Group (CIISG) Exchange Operations Center (EOC) email inbox
Data Quality Management review of QC measurements and Ad-hoc reporting
Ticketing and triage of identified issues and appropriate follow-up with stakeholders
Technical writing, monitoring, reviewing SOP’s for compliance to CMS’ conditions for contract adherence
Belmont Aesthetic and Plastic Reconstructive Surgery Chevy Chase, MD April 2012 - February 2015
Billing Manager
Managed day to day office functions of all financial aspects for the office and four surgeons specializing in Plastics, General Surgery and Orthopedics.
Authorize pre-certifications for surgeries and ordered supplies for cases
Managed billing related issues including billing insurance companies and private pay patients, contracting issues with regards to insurance company participation and fee schedules
Claim appeals of denials
Accounts Payable and Accounts Receivables
Kensington Pathology Consultants McLean, VA January 2011 - November 2011
Office Manager/Billing Manager
Managed a staff of 13 direct reports
Managed day to day office functions and monitoring facility staff to increase daily production
Managed all areas of Human Resource functions including recruitment of staff members, termination of employees, appraisals, training and payroll
Managed billing related issues including billing insurance companies and private pay patients, contracting issues with regards to insurance company participation and fee schedules
Accounts Payable and Accounts Receivables
MCARE University of Michigan Health Insurance Company Ann Arbor, MI July 2001 - March 2008
Claims Investigator, Business Analyst
Liaison between MCare and affiliated network providers for contract issues
Investigated provider claims payment for indication that reimbursement rate was not accurate to submit for systems configuration processes
Monitored, reviewed and made changes to MCare policies and procedures for follow up of compliance issues with providers through technical writing
Identified claims payment errors for systems implementation through acceptance testing and pricing and procedural guidelines
Worked with claims payment area, configuration, provider network, support services and financial departments to guarantee reimbursement rates pay correctly according to contracted rates with customer
Direct work with UB-04, HCFA, DRG problem solving and all other pertinent facets of claims processing
Processed medical claims for insured members of the MCare network at an accuracy level of 99% based on financial accuracy and clerical levels
Provider networking done through face to face visits with new providers to ensure training needs were met as well as problem resolution issues were resolved
Worked with providers to make sure credentialing standards were met and standards were consistent with contractual obligations
Technical Skills
Microsoft Word; Microsoft Powerpoint; Microsoft Excel; Microsoft 365; Microsoft Outlook; Microsoft Calendar; Sharepoint; Onedrive; Manual testing skills; Maccess; Amisys; EClinicalworks; Quickbooks; Google Docs; Adobe; Microsoft Dynamics SL, Paycom, Credible EMR
Education
Baker College Center for Graduate Studies Flint, MI 2007
MBA, Business Administration; Concentration, Healthcare Management
Baker College Flint, MI 2000
BHS, Business Administration; Concentration, Healthcare Services Administration
Baker College 1998
Associates Degree, Medical Insurance Specialist