TINA R. KINANI

***** ***** ***** *** 703-***-****

Centreville, VA 20121 ac6onc@r.postjobfree.com

Objective

Experienced professional with many years of successful managerial experience. Effective in assessing and resolving operational problems to increase productivity and customer satisfaction. Demonstrated attention to detail, planned and analyzed system issues by processing large amounts of data to isolate core problems to contribute to profitability and efficiency. Detail-oriented team player with strong communication skills including formal presentation and writing. Highly ambitious, goal-directed and quality conscious.

Professional Experience

Hartwood Foundation Inc Fairfax, VA (Non-Profit) January 2017 – March 2018

Accounting Business Manager

Managed a staff of 4 direct reports

Manage AP and AR staff to assist in taking care of the financial needs for the individuals who live in 18 residential Hartwood Foundation group homes

Facilitate annual financial audit and worker’s compensation audit

Processed payroll, 401k and benefits for 200 staff members

Process quarterly county invoices

Oversee all accounts payable and account receivables for the organization

Maintain thorough financial reports and general ledgers

Report monthly, quarterly and year end closing figures

Collaborate with the other finance department managers to support overall department goals and objectives

Monitor and analyze department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy

Support Director of Finance and Controller with financial results and special reporting requests

Provide training to new and existing staff as needed

Maintenance Manager

Maintain all necessary utilities and maintenance for 18 residential homes

Responsible for HUD inspections and licensing for residential homes

Conduct monthly inspections, incorporate staff input on home needs

Conduct inspections of home equipment to maintain annual schedules for HVAC service

Inspect vehicles, facilitated routine needs and maintenance as needed

Procurement Manager

Conducted research via trade publication, the Internet, and catalogues to identify potential suppliers.

Ensured that all goods and services purchased comply with the company’s social sustainability policies

Generated and implemented purchasing strategies.

Managed purchase requisitions and orders.

Managed existing vendor and supplier relationships with over 400 vendors per year, contracts exceeding $100,000.

Approved bills of payment.

Monitored returns, damage replacements, and warranty claims.

Had meetings with potential suppliers and asked them searching questions.

Ajace Inc Chantilly, VA July 2015 - January 2017

Director of Operations

Director of Operations, IT Technical Recruiter and Support Analyst for third party businesses and experienced IT professionals seeking employment

Managed a staff of 50 direct reports

Training and development of staff members

Processed payroll, 401k and benefits for 50+ staff members

Managed Procurement relationships with key vendors and candidates for employment

Handled escalated issues with vendors

Developed and implemented plans and methods to assist in meeting revenue and operational targets

Worked with the CEO and other executive leadership in setting the revenue and operational targets

Full cycle recruitment: sourcing, identifying, interviewing, and screening, qualifying and negotiating rates

Conducted Internet searches, phone interviews, identified leads, candidate selection and preparing candidate for effective marketing

Served as client and candidate advocate from interview until placement which included training and development of candidates to get them into the workforce

Sourced, screened and short-listed of resumes for the clients' requirements from Job portals (Monster, Dice), database and references

Technical Recruiter in the following areas: Project Management, Business Analysis, Systems Analysis, Development and Administration, Programming

Quality Technology Falls Church, VA February 2014 - July 2015

Application Support Engineer

Directed support for Systems Architects for file failures related to enrollment for the Market Place website, healthcare.gov

Monitored the Federally Facilitated Exchange (FFE) / Federally-Facilitated Marketplace (FFM) / Enterprise Identity Management (EIDM) systems / Data Services Hub (DSH) systems for CMS

Alerted system owners of degraded system status; and alerted system owners, stakeholders and management of production Severity 1 incidents

Managed the CMS Consumer Information and Insurance Systems Group (CIISG) Exchange Operations Center (EOC) email inbox

Data Quality Management review of QC measurements and Ad-hoc reporting

Ticketing and triage of identified issues and appropriate follow-up with stakeholders

Technical writing, monitoring, reviewing SOP’s for compliance to CMS’ conditions for contract adherence

Belmont Aesthetic and Plastic Reconstructive Surgery Chevy Chase, MD April 2012 - February 2015

Billing Manager

Managed day to day office functions of all financial aspects for the office and four surgeons specializing in Plastics, General Surgery and Orthopedics.

Authorize pre-certifications for surgeries and ordered supplies for cases

Managed billing related issues including billing insurance companies and private pay patients, contracting issues with regards to insurance company participation and fee schedules

Claim appeals of denials

Accounts Payable and Accounts Receivables

Kensington Pathology Consultants McLean, VA January 2011 - November 2011

Office Manager/Billing Manager

Managed a staff of 13 direct reports

Managed day to day office functions and monitoring facility staff to increase daily production

Managed all areas of Human Resource functions including recruitment of staff members, termination of employees, appraisals, training and payroll

Managed billing related issues including billing insurance companies and private pay patients, contracting issues with regards to insurance company participation and fee schedules

Accounts Payable and Accounts Receivables

MCARE University of Michigan Health Insurance Company Ann Arbor, MI July 2001 - March 2008

Claims Investigator, Business Analyst

Liaison between MCare and affiliated network providers for contract issues

Investigated provider claims payment for indication that reimbursement rate was not accurate to submit for systems configuration processes

Monitored, reviewed and made changes to MCare policies and procedures for follow up of compliance issues with providers through technical writing

Identified claims payment errors for systems implementation through acceptance testing and pricing and procedural guidelines

Worked with claims payment area, configuration, provider network, support services and financial departments to guarantee reimbursement rates pay correctly according to contracted rates with customer

Direct work with UB-04, HCFA, DRG problem solving and all other pertinent facets of claims processing

Processed medical claims for insured members of the MCare network at an accuracy level of 99% based on financial accuracy and clerical levels

Provider networking done through face to face visits with new providers to ensure training needs were met as well as problem resolution issues were resolved

Worked with providers to make sure credentialing standards were met and standards were consistent with contractual obligations

Technical Skills

Microsoft Word; Microsoft Powerpoint; Microsoft Excel; Microsoft 365; Microsoft Outlook; Microsoft Calendar; Sharepoint; Onedrive; Manual testing skills; Maccess; Amisys; EClinicalworks; Quickbooks; Google Docs; Adobe; Microsoft Dynamics SL, Paycom, Credible EMR

Education

Baker College Center for Graduate Studies Flint, MI 2007

MBA, Business Administration; Concentration, Healthcare Management

Baker College Flint, MI 2000

BHS, Business Administration; Concentration, Healthcare Services Administration

Baker College 1998

Associates Degree, Medical Insurance Specialist

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