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Property manager. Human resources officer. Finance Officer. Store ma

Durban, KwaZulu-Natal, South Africa
August 15, 2018

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Personal Details

Surname :


First Names :

Nompumelelo Hope

Nationality :

South African

Language Proficiencies :

English, Zulu

EE/AA Status :

Contact no :

AA (Black, Female)

084******* / 065*******

Availability :


Career Summary




Cushman Excellerate t/a JHI

Portfolio Manager

Jul 2017 – January 2018

Fulloutput 147 Pty Ltd

HR Officer and Property Portfolio Manager

Mar 2012 – June 2017

NACOSA (Networking HIV /AIDS Community of South Africa)

Provincial Finance Officer

Nov 2010 – Feb 2012

Fulloutput 147 Pty Ltd

Senior Bookkeeper

Oct 2006 – Oct 2010

Momentos of Africa, Durban International Airport

Store Manager

Feb 2005 – Sept 2006

Momentos of Africa, Sandton City Johannesburg

Store Manager

Apr 2003 – Sept 2004

Momentos of Africa, Durban

Managers Assistant

Apr 2002 – Mar 2003

Momentos of Africa, Durban International Airport

Customer Service and Cashier

Jan 2001 – Mar 2002

Academic History


Date Completed


Qualification :

Btech in Public Management


Durban University Technology


National Diploma in Public Management

Date Completed :


Institution :

Durban University Technology

Qualification :

IT Diploma

Date Completed :


Institution :

SSSM Computer Academy Computer

Qualification :


Date Completed :


Institution :

Swelihle High School

Computer Skills

Programs/Systems :

MS Office (Word, Excel, PowerPoint, Access, Outlook, Project)


Financial Systems (PASTEL, Nico, SAP,)

Additional Training and Skills


Business Management - Varsity College (2008)

Advance Bookkeeping Pastel (2009)

Advance Training in Bookkeeping on various programmes (Pastel, VIP payroll, Quick books, Mac book)

South African Council of Shopping Centres formal training (2017)

FICA training

Hope Khumalo

Resumé of Career to Date

Company Name :

Cushman Excellerate Real Estate t/a JHI

Type of Industry Estate Agents

Period of Employment July 2017 – January 2018

Position Portfolio Manager



Letting plans for vacancies

Negotiations of lease terms with National and private tenants.

New tenants lease process and approval

Renewals of expired leases 6 months in advance

Screening of tenants and vetting

Addendum of leases and monthly contracts

Invoicing of exhibitions

Marketing of vacant space


Arears reports and action plan

Vacancy reports and action plan

Expiry reports and action plan

Refurbishment, capital and tenant installation


Risks, energy management


OHS Act inspections


Authorise adjustments and orders

Report and follow up on legal tenants

Approve creditors payments

VAT payments

Drafting a budget for my portfolio

Distributing disbursement statement and supporting documents to the landlord

Chair management meetings


6 people report under me (2 Operations managers, 1 leasing administrator, 1 debtor’s admin, 1 property administrator and 1 marketing administrator.

Leave approvals

Review monthly reports and Authorise work flow.

Tenant Liaison:

Daily interacting with tenants via emails telecom and informal visits

Two formal visits per tenant per annum

I manage 3 shopping centre namely - Hammarsdale Junction in Mpumalanga township Victoria Centre in Pietermaritzburg and Mavundla Square in Greytown

Reason for leaving


Company Name :

Fulloutput 147 Pty Ltd

Type of Industry :

Estate Agents

Period of Employment :

March 2012 – June 2017

Position :

HR Officer and Property Portfolio Manager

Duties :

HR Officer:

Selection of Posts:

Preparation of Job Description for the advertisement of posts

Selection of posts in terms of the components establishment

Preparation of Job advertisement

Liaising with media or advertisement agencies for advertisements

Setting up cash flow meeting for the filling of posts

Giving advice to admin manager in terms of filling of posts

Setting up the venue for short listing and interviews

Implementation of a promotion and appointment on VIP payroll system

Service Condition:

Termination / withdrawal from service

Process leave records, maternity, retirements and retrenchment records

Process requests for nomination of beneficiaries concerning pension benefits

Process claims for funeral benefits

Overseeing severance pay-outs and writing reference letters

Calculation of leave gratuity

Change of banking details

Leave auditing

Representative for the company on human resources matters that has been handed over to the Commission for Conciliation Mediation and Arbitration (CCMA)

Responsible for appraisals, recommendations and report writing

As Property Portfolio Manager:

Manage all properties in Pietermaritzburg, Johannesburg and Durban which are blue chip clients with a turnover of over 100ml, in terms of maintenance, repairs and personnel.

Oversee management of rentals collections, monthly invoicing, rental escalations and rates reconciliation and payment of creditors.

Supervise in house building contractors, draw up projects plans and accountable for out sourced contractor’s contracts and workmanship.

Authorize all creditors payments and contractors payments

Approve all procurement procedures and requirements

Manage and control support services contracts (cleaning/ security /catering/ repairs and maintenance/ quotations / building alterations and transport management)

Liaise with municipal officials on legal matters regarding plans and alterations in the buildings, complying with the municipal by- laws in Survey general and Deeds office

Regularly meet with main clients such government Department and other private investors to ensure health and safety in our premises.

Responsible for property inspection reports and repairs of.

Responsible for reports to the clients and directors regards any progress and issues on hand.

Manages staff of 10

Reason for Leaving :

Seeking career growth

Company Name :

NACOSA (Networking HIV /AIDS Community of South Africa)

Type of Industry :

Social Services Organization (NGO)

Period of Employment :

November 2010 – February 2012

Position :

Provincial Finance Officer

Duties :

Give financial support to 31 Organisation Funded by NACOSA through Global Fund Round 9.

Draft yearly budget for each organisation, design a financial reporting tool.

Conduct financial trainings and support to finance officers and bookkeepers from funded organisations to use GFR9 report tool.

Conduct on site mentoring visits thru out KZN province ensuring that GFR9 money is spent according to the budget.

Ensure all financial reports are correct and the supporting documents required are in place.

Summaries reports for Senior Finance Manager and write recommendation of the trench for each Organisation.

Assist Organisation on developing and improving financial and Human Resource policies.

Supervise logistics for monthly Organisation Development training in KZN province, accommodation, travelling arrangements and conference venues.

Supervise administration staff with the process all claims, payments, handle and balance petty cash.

Provide support to KZN Provincial Manager.

Conduct monthly data verification visits to all organisations.

Write monthly report for all financial queries within KZN organisations.

Reason for Leaving :

Travelling became excessive and I needed to focus on her studies at the time therefore I required employment in PMB

Company Name :

Fulloutput 147 Pty Ltd

Type of Industry :

Estate Agents

Period of Employment :

October 2006 – October 2010

Position :

Senior Bookkeeper

Duties :

Rental reconciliation between agents invoices and companies bank account.

Capturing transactions and creating invoices on pastel Xpress for eight different accounts.

Support and assist general manager on decision making related to property sales and purchases and new developments opportunities.

Accounts from transaction listing to trial balance, monitor inter- transfer accounts and create invoices within affected intensities.

Create invoices to our debtors and paying creditors weekly.

See to daily procedures regarding various properties on rental escalation, body corporate, rate reconciliation, drawing up leases and sale agreement, capturing rentals monthly on pastel, keep track of over 50 properties on rental payment, maintenance, liaising with attorneys for handed over tenants.

Mediate for our unskilled contractors; allocate work and monitoring work performance.

Handle and reconcile petty cash, do cheque listing.

Pay salaries on VIP payroll system and weekly wages, statutory returns and vat payments.

Keep track of each transaction on the eight bank accounts with over 5 ml turnovers.

Assist auditors on suspense accounts.

Compile and monitor each property expenditure and income recommend to general manager possible solutions of minimising costs whilst increasing revenue.

Reason for Leaving :

Seeking New opportunities

Company Name :

Momentos of Africa

Type of Industry :


Period of Employment :

January 2001 – September 2006

Position :

Store Manager – Durban

Transferred from

Store Manager – Johannesburg

Transferred from

Managers Assistant – Durban

Promoted from

Customer Service and Cashier

Duties :

As Store Manager - Momentos of Africa, Durban International Airport

(February 2005 – September 2006)

Manager shop and 15 staff members

Daily running of the shop, placing orders, stock take, check balancing errors on each shift, attend to customer queries.

Reconcile and pay over 50 creditors weekly.

Pay salaries, statutory returns and vat payments.

Balance and reconcile petty cash, compile income and expenditure reports weekly.

Allocate work and monitor work performance for staff, detect shifts and provide training to new staff.

Process stock, creditors and run month end procedures.

Process accounts from transaction listing to trial balance.

Draw up a budget for the branch.

As Store Manager - Momentos of Africa, Sandton City Johannesburg

(April 2003 – September 2004)

Manage shop and office daily running.

Process payments on internet banking and write out cheques.

Training shop staff to work on the system

Manage and process all accounts payments, orders, stock take, deliveries, salary payments, statutory returns, vat payments, customer service.

Compile branch budget and monitor spending.

Interview and train new staff.

Monthly reports up to trial balance.

As Managers Assistant - Momentos of Africa, Durban

April 2002 – March 2003)

Stock control, order and process stock

Capture daily transaction on cash book

Prepare requisition for payments; reconcile creditors and recommendation to manager.

Deliver stock daily to the shop

Assist on staff training, supervise the shop

Assist manager on taking decisions, attend meetings and compile minute.

Oversee staff dress code and conduct.

As Customer Service and Cashier

(January 2001 – March 2002)

Attending to local and international customers

Seeing to daily procedures, courier customers purchases oversees

Stock take and point of sale using Integrated Accounting System

Daily shift banking

Reason for Leaving :

Relocated to PMB


Name Chantal Rajagopaul Administration manager

Company Fulloutput 147 Pty Ltd, Pietermaritzburg

Contact no. 033-*******/ 073*******


Reference 2:

Name Stellar Zulu Provincial manager

Company NACOSA, Pietermaritzburg

Contact no. 031*******/ 073*******


Reference 3:

Name Rubecca Khan

Company Cushman Excellerate JHI Properties

Contact no. 031******* /082*******


Contact this candidate