Personal Details
Surname :
Khumalo
First Names :
Nompumelelo Hope
Nationality :
South African
Language Proficiencies :
English, Zulu
EE/AA Status :
Contact no :
AA (Black, Female)
************@*****.***
Availability :
Immediately
Career Summary
Company
Position
Duration
Cushman Excellerate t/a JHI
Portfolio Manager
Jul 2017 – January 2018
Fulloutput 147 Pty Ltd
HR Officer and Property Portfolio Manager
Mar 2012 – June 2017
NACOSA (Networking HIV /AIDS Community of South Africa)
Provincial Finance Officer
Nov 2010 – Feb 2012
Fulloutput 147 Pty Ltd
Senior Bookkeeper
Oct 2006 – Oct 2010
Momentos of Africa, Durban International Airport
Store Manager
Feb 2005 – Sept 2006
Momentos of Africa, Sandton City Johannesburg
Store Manager
Apr 2003 – Sept 2004
Momentos of Africa, Durban
Managers Assistant
Apr 2002 – Mar 2003
Momentos of Africa, Durban International Airport
Customer Service and Cashier
Jan 2001 – Mar 2002
Academic History
Qualification
Date Completed
Institution
Qualification :
Btech in Public Management
2016
Durban University Technology
9
National Diploma in Public Management
Date Completed :
2015
Institution :
Durban University Technology
Qualification :
IT Diploma
Date Completed :
2001
Institution :
SSSM Computer Academy Computer
Qualification :
Matric
Date Completed :
1999
Institution :
Swelihle High School
Computer Skills
Programs/Systems :
MS Office (Word, Excel, PowerPoint, Access, Outlook, Project)
Internet
Financial Systems (PASTEL, Nico, SAP,)
Additional Training and Skills
Certificates:
Business Management - Varsity College (2008)
Advance Bookkeeping Pastel (2009)
Advance Training in Bookkeeping on various programmes (Pastel, VIP payroll, Quick books, Mac book)
South African Council of Shopping Centres formal training (2017)
FICA training
Hope Khumalo
Resumé of Career to Date
Company Name :
Cushman Excellerate Real Estate t/a JHI
Type of Industry Estate Agents
Period of Employment July 2017 – January 2018
Position Portfolio Manager
Duties:
Leasing:
Letting plans for vacancies
Negotiations of lease terms with National and private tenants.
New tenants lease process and approval
Renewals of expired leases 6 months in advance
Screening of tenants and vetting
Addendum of leases and monthly contracts
Invoicing of exhibitions
Marketing of vacant space
Reporting:
Arears reports and action plan
Vacancy reports and action plan
Expiry reports and action plan
Refurbishment, capital and tenant installation
Housekeeping
Risks, energy management
Procurement
OHS Act inspections
Financial:
Authorise adjustments and orders
Report and follow up on legal tenants
Approve creditors payments
VAT payments
Drafting a budget for my portfolio
Distributing disbursement statement and supporting documents to the landlord
Chair management meetings
HR:
6 people report under me (2 Operations managers, 1 leasing administrator, 1 debtor’s admin, 1 property administrator and 1 marketing administrator.
Leave approvals
Review monthly reports and Authorise work flow.
Tenant Liaison:
Daily interacting with tenants via emails telecom and informal visits
Two formal visits per tenant per annum
I manage 3 shopping centre namely - Hammarsdale Junction in Mpumalanga township Victoria Centre in Pietermaritzburg and Mavundla Square in Greytown
Reason for leaving
Resignation
Company Name :
Fulloutput 147 Pty Ltd
Type of Industry :
Estate Agents
Period of Employment :
March 2012 – June 2017
Position :
HR Officer and Property Portfolio Manager
Duties :
HR Officer:
Selection of Posts:
Preparation of Job Description for the advertisement of posts
Selection of posts in terms of the components establishment
Preparation of Job advertisement
Liaising with media or advertisement agencies for advertisements
Setting up cash flow meeting for the filling of posts
Giving advice to admin manager in terms of filling of posts
Setting up the venue for short listing and interviews
Implementation of a promotion and appointment on VIP payroll system
Service Condition:
Termination / withdrawal from service
Process leave records, maternity, retirements and retrenchment records
Process requests for nomination of beneficiaries concerning pension benefits
Process claims for funeral benefits
Overseeing severance pay-outs and writing reference letters
Calculation of leave gratuity
Change of banking details
Leave auditing
Representative for the company on human resources matters that has been handed over to the Commission for Conciliation Mediation and Arbitration (CCMA)
Responsible for appraisals, recommendations and report writing
As Property Portfolio Manager:
Manage all properties in Pietermaritzburg, Johannesburg and Durban which are blue chip clients with a turnover of over 100ml, in terms of maintenance, repairs and personnel.
Oversee management of rentals collections, monthly invoicing, rental escalations and rates reconciliation and payment of creditors.
Supervise in house building contractors, draw up projects plans and accountable for out sourced contractor’s contracts and workmanship.
Authorize all creditors payments and contractors payments
Approve all procurement procedures and requirements
Manage and control support services contracts (cleaning/ security /catering/ repairs and maintenance/ quotations / building alterations and transport management)
Liaise with municipal officials on legal matters regarding plans and alterations in the buildings, complying with the municipal by- laws in Survey general and Deeds office
Regularly meet with main clients such government Department and other private investors to ensure health and safety in our premises.
Responsible for property inspection reports and repairs of.
Responsible for reports to the clients and directors regards any progress and issues on hand.
Manages staff of 10
Reason for Leaving :
Seeking career growth
Company Name :
NACOSA (Networking HIV /AIDS Community of South Africa)
Type of Industry :
Social Services Organization (NGO)
Period of Employment :
November 2010 – February 2012
Position :
Provincial Finance Officer
Duties :
Give financial support to 31 Organisation Funded by NACOSA through Global Fund Round 9.
Draft yearly budget for each organisation, design a financial reporting tool.
Conduct financial trainings and support to finance officers and bookkeepers from funded organisations to use GFR9 report tool.
Conduct on site mentoring visits thru out KZN province ensuring that GFR9 money is spent according to the budget.
Ensure all financial reports are correct and the supporting documents required are in place.
Summaries reports for Senior Finance Manager and write recommendation of the trench for each Organisation.
Assist Organisation on developing and improving financial and Human Resource policies.
Supervise logistics for monthly Organisation Development training in KZN province, accommodation, travelling arrangements and conference venues.
Supervise administration staff with the process all claims, payments, handle and balance petty cash.
Provide support to KZN Provincial Manager.
Conduct monthly data verification visits to all organisations.
Write monthly report for all financial queries within KZN organisations.
Reason for Leaving :
Travelling became excessive and I needed to focus on her studies at the time therefore I required employment in PMB
Company Name :
Fulloutput 147 Pty Ltd
Type of Industry :
Estate Agents
Period of Employment :
October 2006 – October 2010
Position :
Senior Bookkeeper
Duties :
Rental reconciliation between agents invoices and companies bank account.
Capturing transactions and creating invoices on pastel Xpress for eight different accounts.
Support and assist general manager on decision making related to property sales and purchases and new developments opportunities.
Accounts from transaction listing to trial balance, monitor inter- transfer accounts and create invoices within affected intensities.
Create invoices to our debtors and paying creditors weekly.
See to daily procedures regarding various properties on rental escalation, body corporate, rate reconciliation, drawing up leases and sale agreement, capturing rentals monthly on pastel, keep track of over 50 properties on rental payment, maintenance, liaising with attorneys for handed over tenants.
Mediate for our unskilled contractors; allocate work and monitoring work performance.
Handle and reconcile petty cash, do cheque listing.
Pay salaries on VIP payroll system and weekly wages, statutory returns and vat payments.
Keep track of each transaction on the eight bank accounts with over 5 ml turnovers.
Assist auditors on suspense accounts.
Compile and monitor each property expenditure and income recommend to general manager possible solutions of minimising costs whilst increasing revenue.
Reason for Leaving :
Seeking New opportunities
Company Name :
Momentos of Africa
Type of Industry :
Retail
Period of Employment :
January 2001 – September 2006
Position :
Store Manager – Durban
Transferred from
Store Manager – Johannesburg
Transferred from
Managers Assistant – Durban
Promoted from
Customer Service and Cashier
Duties :
As Store Manager - Momentos of Africa, Durban International Airport
(February 2005 – September 2006)
Manager shop and 15 staff members
Daily running of the shop, placing orders, stock take, check balancing errors on each shift, attend to customer queries.
Reconcile and pay over 50 creditors weekly.
Pay salaries, statutory returns and vat payments.
Balance and reconcile petty cash, compile income and expenditure reports weekly.
Allocate work and monitor work performance for staff, detect shifts and provide training to new staff.
Process stock, creditors and run month end procedures.
Process accounts from transaction listing to trial balance.
Draw up a budget for the branch.
As Store Manager - Momentos of Africa, Sandton City Johannesburg
(April 2003 – September 2004)
Manage shop and office daily running.
Process payments on internet banking and write out cheques.
Training shop staff to work on the system
Manage and process all accounts payments, orders, stock take, deliveries, salary payments, statutory returns, vat payments, customer service.
Compile branch budget and monitor spending.
Interview and train new staff.
Monthly reports up to trial balance.
As Managers Assistant - Momentos of Africa, Durban
April 2002 – March 2003)
Stock control, order and process stock
Capture daily transaction on cash book
Prepare requisition for payments; reconcile creditors and recommendation to manager.
Deliver stock daily to the shop
Assist on staff training, supervise the shop
Assist manager on taking decisions, attend meetings and compile minute.
Oversee staff dress code and conduct.
As Customer Service and Cashier
(January 2001 – March 2002)
Attending to local and international customers
Seeing to daily procedures, courier customers purchases oversees
Stock take and point of sale using Integrated Accounting System
Daily shift banking
Reason for Leaving :
Relocated to PMB
Reference1:
Name Chantal Rajagopaul Administration manager
Company Fulloutput 147 Pty Ltd, Pietermaritzburg
Contact no. 033-*******/ 073*******
Email: ********@**************.**.**
Reference 2:
Name Stellar Zulu Provincial manager
Company NACOSA, Pietermaritzburg
Contact no. 031*******/ 073*******
Email: *******@******.***.**
Reference 3:
Name Rubecca Khan
Company Cushman Excellerate JHI Properties
Contact no. 031******* /082*******
Email *******.****@*************.***