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Customer Service Manager

Houston, Texas, United States
August 15, 2018

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Career Objectives

Interested in a Customer Service Manager so that I can utilize my skills. Summary of Qualifications

Customer Service Representatives 4 years and 6 months Laborers and Freight, Stock, and Material Movers, 2 years Work History

BLS, Texas

Warehouse May 06, 2014 - Aug 11, 2015

Break down pallets.

Utilize pallet jacks and forklifts.

Unloaded products off of 18 wheeler.

Special Logistics, Texas

Warehouse Oct 07, 2013 - May 05, 2014

Unload trucks by conveyor belt.

Separated boxes into destination area.

Made sure product matched manifest.

McDonalds, HOUSTON, Texas

Department Manager May 26, 2009 - Sep 23, 2013

Train workers in food preparation, and in service, sanitation, and safety procedures. Compile and balance cash receipts at the end of the day or shift. Perform various financial activities such as cash handling, deposit preparation, and payroll.Supervise and participate in kitchen and dining area cleaning activities.

Estimate ingredients and supplies required to prepare a recipe. Resolve customer complaints regarding food service.Control inventories of food, equipment, and liquor, and report shortages to designated personnel.

Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services. Education

Klein Forest, Texas

High School Diploma/GED

Computer Skills

Typing Speed: 30 Words Per Minute

• Apple or Macintosh Computers

• Data Entry Terminal (PDT, Mainframe Terminal, etc)

• EMail Software (Outlook, Thunderbird, etc)

• Internet Browser (Internet Explorer, Firefox, etc)

• Peripheral Devices (Scanners, Printers, etc)

• Personal Computers

• Presentation Software (PowerPoint, Flash, etc)

• Spreadsheet Software (Calc, Excel, etc)

• Word Processing Software (Word, WordPerfect, etc)

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