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Manager Software

Location:
Mumbai, Maharashtra, India
Posted:
August 15, 2018

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Resume:

Anil Rane

E-Mail: ac6od7@r.postjobfree.com; Skype: anil123846;Passport No. G8175925

Phone: (M) India :91-773*******

A dynamic IT Manager having 20+ years of rich experience in IT Infrastructure operations and support;

Goal-focused, mature and meticulous IT governance, Security professional with an wide experience across a wide range of industry sectors. My career Goal is to provide service to Industry, in the field of IT Infrastructure & IT Governance, Security

Professional Synopsis

A result-oriented professional with nearly 20+ years of rich experience in managing overall IT Multiple sites operations & co-ordination, managing IT team members, Server Administration, Network administration, Helpdesk administration, Technical Support.

Technical support, vendor management, inventory management experience, all with world renowned EPCM contractors.

Having 16+ years experience in Smartplant2D/3D,Autoplant,Pds,Pdms,AutoCAD, engineering software licensing, technical support, vendor management, inventory management experience, all with world renowned EPCM contractors

An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organisational abilities. Possess a flexible & detail oriented attitude.

Monitoring / tracking IT projects with respect to budgeted cost, demand forecasts, time over-runs to ensure timely execution of projects.

SAP implementation exp. in FICO,MM,SD,PS

ERP implementation like ACPAC software,payroll, HR recruitment software

Installing & Integrating Security Solutions

MS SQL database admin,crystal report

Managing & Maintaining Client/Server Systems

Experience in Managing and leading IT audit assignments for multi-locations

Experience in handling IT Budgets, IT Purchase & IT Payments

Experience in handling IT MIS, BCP/DR Planning & Documentation

Designing and Deploying IT Process & Policies

IT auditor & Implementer with experience of conducting Application, Project, Process audits using globally accepted audit methodology

Strategic Corp. Planning & Technology Initiatives, ISO 27001 Implementation.

Training, Development & Mentoring

Team Building & Management

Client Needs Analysis

Creative and Problem solving abilities

Advanced Technology Research

VMware,VMware workstation config, Vspere,Oracle Virtual box,Hyper-V

Maintaining Vendor Relations

Secured communication solutions

Specialist in Linux & Windows Technology ( win 2000/2003)

Specialist in Security products ( firewalls)

Specialist in communication solutions [ Emails –Postmaster /MS Exchange/IBM lotus Domino]

SP3D implementation

Untangle server installation/support

Exposure to Business Continuity and Disaster Recovery Planning Process;

Understanding of varied business domains and their correlation with IT

Exposure to multiple technology Domains in Client,Server and Web

Experienced Project Manager with a proven track record of success in managing IT projects

Excellent in managing client expectations

Total Years of Experience: 20 + Year(s)

Current Location: Mumbai, India

Domain Expertise

Excellent working knowledge of installation and configuration of Windows Server 2000/20003/2008/2012/2016.

Excellent working knowledge of managing Windows 2000/2003 server OS, AD, DHCP, DNS, IIS, RAS.

Excellent working knowledge of Exchange Server 2003. Lotus Domino server clustering 9.0

Excellent working knowledge on Smartplant3D,Autoplant,PDS and PDMS Servers

Excellent working knowledge of installation and configuration of Windows XP, Windows Vista, Microsoft outlook client, Forefront Client Security, OCS 2007,MS Lync and other Microsoft desktop products like Microsoft Office.

Excellent working knowledge of implementing group policies, system policies.

Excellent working knowledge of software licensing, managed all engineering software network licence servers, remote software deployment, software inventory, vendor management, software trouble shooting, coordinator between clients/users & vendors.

Avaya Ip office 500, Lotus Domino clustering

Reasonable knowledge of data storage methodologies such as Windows DFS.

Reasonable knowledge of Terminal Services (RDP) and TS Gateway.

Reasonable knowledge of data replication.

Reasonable working knowledge of Galaxy and bright store Backup Exec including troubleshooting, backup and restore procedures.

Reasonable working knowledge of BlackBerry Enterprise Server (version 4.1.2.25) including BlackBerry client support.

Experience in activities pertaining to Altiris Helpdesk, Asset Management, Remote Control and Software Deployment Solutions.

Handled matters related to Microsoft Forefront Client Security.

Troubleshooting various issues related HP Proliant servers DL380G3/G7,MSA 500,HP D2700 storage works

Online attendance system, CCTV, Electronic Timesheet

Payroll system

ACCPACC FA system implementation

Crown HRMS system

Untangle firewall installation and support

Escan Installation and support

Untangle server installation/config. Support.

PS – McAfee IntruShield, Firewalls - Microsoft ISA Server, Cisco, Linux, DNS, DHCP, WINS, SMTP, FTP, HTTP(S), MS Exchange 5.5/2000/2003, IIS 5.0/6.0, Active Directory Services, Backups (VERITAS Backup exec, Symantec Ghost), Remote access -VPN, RAS, PCAnywhere, MS Virtual PC/Server, VMware, SSL Certificates, SMS, WSUS,

Organisational Experience

March 2016 - Till Date at Wilhelmsen Ship management (India) Pvt.Ltd (Wilhelmsen group company group) 17000 employees,As IT Manager - Information Technology,

Adhere to all WW IT policies and procedures,Maintain good communication with the business for responsible sites for interruption of service,Escalate IT issues to the kualalumpur/Dubai service desk and where necessary, Responsible for managing Infra support all marine offices,Diagnose and resolve technical issues, Undertake small to medium-sized IT projects as instructed by Global IT. Ensure that a high level of customer service and support is provided to all internal and external customers

Prepare documents, meeting materials and correspondence. Providing support to International maritime training centre(IMTC) for Ship Simulators and IT support for all offices.

Jan ' 2015 - Till Dec 2015 at Ashton Mombasa apparel, Kenya, (Dubai based Atraco group) 9000 employees,As IT Manager - Information Technology

Garment Manufacturing export group, IT infra support & managing the data of branch office’s to enable proper Group. Well communication with all braches & stock units by transferring data online. This is also major responsibly to maintain the data of Branch Office & control the team of users here simultaneously. ERP Administration skills Business Domains, Inventory, Purchasing, Finance, Accounting & Payroll, HTML, PostgreSql, Linux. Crystal Reports, SQL Server. Computer Installations, VPN and Internet Network. Computer Applications and Programs Management and development. Securing network by Fire wall, Anti Virus Security etc. Database management and back up. Troubleshooting. User Training and support. New Application development.

Jan ' 2014 - Till Dec 2014 at Pyramid consulting Engineers Pvt.Ltd,As IT Manager - Information Technology

IT Infra Management,

• Responsible for overall IT Infrastructure of PYRAMID. ISO 27001 Implementation.

• Data Centre Setup and Management to deliver high uptimes of all infrastructure and services.

• Providing the overall technical support to the users for all the hardware and software.

• Implementing IT policies relating to increased security and stability of systems, networks, and email / data communications.

• Analyzing and implementing the engineering software for the projects.

• Preparing IT Budget for capital & operational expenditure.

• SAP basis administration, SAP Implementation FICO, MM, PS .User role creation, role transport creation, missing authorizations.

• Technical evaluation, participation in commercial negotiations (including service level & previews) and procurement of all IT Infrastructure and Services.

• Vendor management for outsourced services. Ensuring delivery on the agreed benchmarks.

• Design, execute and manage specific large WAN Connectivity projects using various forms of connectivity like, Leased lines, Fiber, RF links, VPN.

• Build and maintain vendor relationships.

• Monthly review of engineering software requirement, status of software AMC’s and ensuring that contracts do not expire and affect productivity.

• Co-ordination with the Vendors related to the renewal of AMC’s of Fire Safety equipments, EPABX systems, Video-Conf. equipments, etc.

• Co-ordinating with ELS agreement, server patches, policy changes, inventory and backup reports.

May ' 2005 – Dec 2013 at SNC Lavalin Eng. Pvt.Ltd, As IT Manager - Information Technology

Handling setup of around 500+ workstations, 20 servers, like WINDOWS 2003 SERVER, Exchange 5.5/2003 Suse Linux server 6.4, Red hat Server 8.0, Blackberry Enterprise server, Checkpoint, VPN FIREWALL SETUP (WAN), checkpoint firewall etc.

Responsible for Implementation & support of Engineering Applications across SNC Lavalin Engineering (chemical & petroleum, Hydrocarbon, Mining & Metallurgy, Power plants, Refinery, Projects.

Software Administrator, with responsibility for administrating, managing, monitoring, troubleshooting, maintenance & upgrade of various Engineering software on Server & Client machines

Engineering Application Administration & Support.

Currently reporting to Director for IT (Canada Office), Giving support to engineering Office with Modern network infrastructure, Internet, leased lines, Internet Lease Mail Servers, Web servers, Data base production Servers, Layer 3 switches, Routers, LAN isolated/secured from vulnerabilities with Firewalls, Antivirus and Encryption methods.

Leading a technical team (6 member) to provide the overall Technical guide, assist and Support to this Office.

Managing LAN/WAN in-housing multiple servers like Windows 2003,Mail Server [Postmaster}, Linux Servers,[Oracle10.2g], Proxy server for Internet access, PDS Server with 178 workstations connected to Ethernet switches and routers Isolated from Internet through Checkpoint Firewall And client/Server Systems and Services .

Managing IT Department by leading Technical team (3 Dy. system Engineer & 3 Network/Hardware support engineers of rental machines) in providing support and assist

Analyzing and Implementing the Software for Engineering Projects. security risk Management

Managing the asset, Documenting, SLA, and maintaining vendors and Business Partners

Implementing and maintaining the company's Networks, Security and Disaster Recovery Systems. security risk

Management. Preparation & monitoring of annual IT budgets for Software & Hardware

Started Implementing IT (SLI) Policies to increase security and stability of Systems, Networks, Email/Data communications, Manage policies and procedures for VPN, LAN/WAN routers and switches.

Planning and implementing the backup/restore policy and managing backup locations for disaster recoveries.

Identification, Installation and configuration of different software as per organization’s needs. Better solution, faster and cost effective solution.

Enforce security policies, comply with regulations & ensure continuous operations to achieve business efficiencies

with software, hardware, internet service providers and which will facilitate the successful execution of projects.

Apr’97 – May’2005 with R J ASSOCIATES (ENGINEERS) PVT LTD., MUMBAI as EDP Incharge (Server Administration)

Key Deliverables

Steering efforts towards providing Server Support to 300 users.

Maintain 8 physical server installations. These include AD, File server, Print server, DHCP, DNS, Symantec (VERITAS) backup exec server, EMS server, BlackBerry Enterprise Server, Network License Manager Server (for AutoPlant, PDMS, In tools, AutoCAD, etc.) and PDS server.

Facilitating configuration and maintenance of eight virtual servers which include one Microsoft Windows update server, three In tools application servers, Messenger server and PBX virtual server.

Check Orion and monitor the health status of all servers and report all issues that need to be resolved.

Auto update of latest patches released by Microsoft for 2000/2003/XP machines using “Microsoft Windows Software Update Service (WSUS).

Perform daily incremental, weekly full and monthly full backups of all data. Perform data restores when requested by the user population. Monitoring of Backups on daily basis.

Check Status of Forefront Client Security (FCS) on all servers and ensure that it detects and updates all workstations regularly and protects data and the network.

Creating user accounts, deleting, modifying, disabling the access rights, apply naming convention, group policy as per policy and domain joining the desktops and also transfer accounts for demobilized users to other WP subsidiaries.

Work closely with the Helpdesk Team to address all server related problems and requests those have been logged by the user population. Assist in the completion and satisfaction of user request and helpdesk tickets.

Installation of engineering software network licenses on servers and make the same available to engineering team.

Ensure that the Disaster Recovery Server replicates on daily basis.

Administration of the Blackberry Enterprise Server and support all activities related BB including 50+ clients troubleshooting.

Coordinating with the vendors for spares, preventive maintenance and other issues with respect to the Service Level Agreement (SLA).

Demonstrate a personal commitment to Quality, Health, Safety and the Environment.

Maintain network licenses on all license servers.

Activate new licenses for all network licensed applications.

Keep a log/record of all network licenses resident on license servers.

Check server log/event viewer for license servers and report issues.

Check Orion and monitor health of license serves.

Create and maintain the documentation of the license servers.

Create documentation on the installation process of all engineering applications, commercial software’s and support procedures.

Maintain an inventory of all licenses software. (500+ Users Licenses).

Jul’95 – Apr’97 with Minicomp LTD .Mumbai, India

Administration of the Blackberry Enterprise Server and support all activities related BB including 50+ clients troubleshooting.

Coordinating with the vendors for spares, preventive maintenance and other issues with respect to the Service Level Agreement (SLA).

Maintain network licenses on all license servers.

Activate new licenses for all network licensed applications.

Keep a log/record of all network licenses resident on license servers.

Check server log/event viewer for license servers and report issues.

Check Orion and monitor health of license serves.

Create and maintain the documentation of the license servers.

Create documentation on the installation process of all engineering applications, commercial software’s and support procedures.

May 1991 – Marth 1995 with Ruma Electronics Industries Pvt. Ltd, Mumbai, India

Joined as Customer Support Engineer in providing Hw/Sw and network services to companies like T.I.F.R, B.A.R.C. and Meheta & Meheta (Chartered Accountants). After achieving a good track in above-mentioned companies for 2 Years, I was placed as Residence Site In charge in B.A.R.C. and then was promoted as Customer Support In charge.

Administrating existing LAN in B.A.R.C. with standalone Pcs 150 workstation connecting internet through Proxy for entire organization. Leading Technical Team ( 1 Members) to provide day to day tech Support on desktops and servers

Provide Software support on Novell and Windows 3.1 terminals managing the remote location remote network connecting to head office WAN through earth station Activate new licenses for all network licensed applications.

Growth Path

Jan’08 – Apr’11 - As Manager – IT

Apr’05 – Dec’08 - As Dy. Manager – IT – L2/L3

Apr’97 – mar’05 - As IT/EDP In charge /Engineer – IT – L1/lL2 Support

Apr’95 – Mar’97 - As Sr. Customer support Engineer

May’91 – Mar’95 - As Customer Support In charge

Key Deliverables

As Manager – IT

Managing LAN/WAN in-housing multiple servers like Windows 2003, Exchange 2003 Mail Server .

Implementing and maintaining the company's Networks, Security and Disaster Recovery Systems. Security risk Management

Collaborating with users to determine quality of service and to identify needs.

Researching and making recommendations for Engineering on software and hardware products and services.

Enforce security policies, comply with regulations & ensure continuous operations to achieve business efficiencies.

ERP Software implementation like Accpac, Payroll, HR recruitment

Managing Data centres at Mumbai,vadodara,delhi.

As Dy.Manager – IT

Operating as Single Point of Contact (SPOC) and managing various technical activities at RJ associates Engineers P.ltd. Mumbai. (L3/L4)

Managing the IT support calls from over 300+ users through Altiris Helpdesk System.

Spearheading a team of 5 IT Engineers and reporting to CEO.

Administering the Microsoft Windows Servers, AD, Microsoft Workstations and Network Security Devices.

Actively participating in the operating system up gradation.

Functioning as the lead interface between management and IT including infrastructure planning to ensure that performance and business objectives are met.

Coordinating with the project teams to help them in the implementation of internal systems.

Participating in meetings, workshops and seminars for conveying and / or gathering information required to perform functions.

Preparing a variety of materials (e.g. reports, memos, letters, procedures, manuals, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information.

Coordinating the entire hardware and software installations and upgrades to ensure work is performed in accordance with company policy, recommends resolutions to complex matters of significance and coordinate the implementation of the approved course of action.

Functioning as a liaison for software / hardware providers for conveying and / or receiving information and coordinating district activities.

Responsible for analysing, logging, tracking and complex software / hardware matters pertaining to networking connectivity issues, printers, servers and application to meet the business needs.

As (EDP In charge)

Looking after the installation and configuration of Desktop PC’s and associated peripheral devices.

Resolving the technical issues related to Windows 98 / NT, Windows 2000 / XP Professional, MS Office, E-Mail, internet connections and hardware / peripherals.

Managing inventory of systems spare parts, latest utility software’s, CAD software’s & other system accessories.

Providing L1/L2 end user support for workstations, mobile devices, and printers.

Installing, configuring and supporting various engineering / commercial software’s.

Coordinating with the UPS suppliers and ensuring proper maintenance of UPS.

Rendering technical support for procuring desktop computers, servers, peripherals and computer stationery.

Handling day-to-day hardware and software problems as well as coordinating repair & maintenance works with the AMC suppliers.

As Engineer –IT (L& T, Powai)

Accountable for highly responsive program administration and maintenance, including proactive identification, evaluation, implementation & problem solving to mitigate known or potential problem areas. (L1/L2)

Administering, maintaining and evaluating CAD and CAD related system software.

Installing and implementing new software relating to program areas.

Developing and delivering user training and presentation on new systems and upgrades.

Rendering support to the end users in training, development of best practices & upgrades, along with the development of tools or applications to increase the productivity of engineering team.

Providing assistance for the IT related functions to Engineering Department personnel, including printer and email setup, network security control for engineering databases, basic troubleshooting, security list management and order & setup of new computers / hardware.

Imparting DOS, Windows and AutoCAD training to Trainee CAD Operators.

Awards

Received SNC Lavalin “Long Service Award” in Oct’08.

Professional Certifications & Courses

VMware Vspere training.

ITILV32011

Oracle 10.2 g DBA labs certification by Oracle University.

Linux Admin. (Free OS.com, USA)

CCNA

Microsoft Windows 2000/2003/2008/2012/2016 Server

PDS Admin (Rolta India Ltd.)

Smartplant Instrumentaion (Intools )

Management course from SP Jain Management Institute, Mumbai

Qualifications

B.Tech (Electronics and communications) (First Class)

Diploma In Ind. Electronics Engg.(First Class)

Hardware and networking Engg.

ITIL V3(2011)

CCNA

VMware vShpere 6.0

Microsoft Azure (70-533)

Personal Details

Date of Birth : 6th May 1970

Residential Address : Flat No.102,God’s Gift Tower,N M Joshi Marg,Lower Parel,Mumbai-13

Maharashtra, India.



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