Customer Service Social Media
Resume:
Aisha Choudhry
Apt ***, Sterling, VA 20166
**************@*****.***
US Citizen
QUALIFICATIONS:
• Strong computer skills
• Ability to manage multiple task in pressured environment
• Superlative customer service, communication and team building skills
• Ability to learn new products, projects and tools very quickly
• Ability to balance priorities and deadlines
• Fluent in English, Urdu and Punjabi. Nominal understanding of Arabic EDUCATION:
The City College of New York, CUNY
Bachelor of Science: Psychology, 2008 (In-Major GPA 3.5) Samson Properties, Chantilly, VA – Realtor (state of VA) Jan 2018 to present
• Provided guidance and assisted sellers and buyers in marketing and purchasing property
• Intermediate negotiation processes, consult clients on market conditions, mortgages, legal requirements and related matters, ensuring a fair and honest dealing
• Performed comparative market analysis to estimate properties’ value
• Prepared necessary paperwork (contracts, leases, deeds, closing statements) Excel Academy, Herndon, VA – Teacher Sep 2016 – Dec 2017
• Delivered creative and interactive activities and lessons for 4th and 5th graders for Math and Science.
• Developed, administrated and corrected tests and quizzes in timely manner, frequently used PowerPoints and IXL (learning websites)
• Received high remarks for the creativity and instruction techniques from students, parents and faculty for increased vocabulary, understanding and confidence by 75%
• Improved students test scores from 20% at the beginning of the school year to 80 - 90% in the finals by the end of the year.
CORE SKILLS & KNOWLEDGE
• BambooHR, CRM, Cisco, Kronos
• Microsoft Office, ADOBE Illustrator
• New Hire Onboarding, Impact 360
• PLM, CAD, CAM, CIM
Sunteck Transport Group, Sterling, VA – Sales Associate Jan 2011 to Jan 2015
• Responsibilities include building wide network and establishing connections to various transportation groups.
• Establishing good negotiation skills with the vendor and sending them company’s customer packet.
• Being punctual and always following up with customers. Yarntex USA Inc, New York, NYC – Assistant Manager Sep 2006 to Dec 2007
• Served on a team responsible for developing new ideas for challenging regulations.
• Contributed to the designing of new patterns for fabrics with the use of CAD, CAM and CIM
• Received recognition for enhancing a client data tracking system using PLM
• consistently produced innovative solutions to unique client scenarios simultaneously resulting in an increased margin for the company by 10%
• Acted as a point of contact for client companies AFFILIATIONS:
• Founder and key administrator of interactive social media group for Moms with a mission to actively engage, mentor, and connect over 4000+ members.
• Served as therapeutic aid for underprivileged children in need.
• Member of NAR, NVAR, NYPIRG, PSI Chi, Faith social services, ICNA and part of various community service projects
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