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Customer Service Social Media

Sterling, Virginia, United States
August 14, 2018

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Aisha Choudhry

***** ********** ***

Apt ***, Sterling, VA 20166


US Citizen


• Strong computer skills

• Ability to manage multiple task in pressured environment

• Superlative customer service, communication and team building skills

• Ability to learn new products, projects and tools very quickly

• Ability to balance priorities and deadlines

• Fluent in English, Urdu and Punjabi. Nominal understanding of Arabic EDUCATION:

The City College of New York, CUNY

Bachelor of Science: Psychology, 2008 (In-Major GPA 3.5) Samson Properties, Chantilly, VA – Realtor (state of VA) Jan 2018 to present

• Provided guidance and assisted sellers and buyers in marketing and purchasing property

• Intermediate negotiation processes, consult clients on market conditions, mortgages, legal requirements and related matters, ensuring a fair and honest dealing

• Performed comparative market analysis to estimate properties’ value

• Prepared necessary paperwork (contracts, leases, deeds, closing statements) Excel Academy, Herndon, VA – Teacher Sep 2016 – Dec 2017

• Delivered creative and interactive activities and lessons for 4th and 5th graders for Math and Science.

• Developed, administrated and corrected tests and quizzes in timely manner, frequently used PowerPoints and IXL (learning websites)

• Received high remarks for the creativity and instruction techniques from students, parents and faculty for increased vocabulary, understanding and confidence by 75%

• Improved students test scores from 20% at the beginning of the school year to 80 - 90% in the finals by the end of the year.


• BambooHR, CRM, Cisco, Kronos

• Microsoft Office, ADOBE Illustrator

• New Hire Onboarding, Impact 360


Sunteck Transport Group, Sterling, VA – Sales Associate Jan 2011 to Jan 2015

• Responsibilities include building wide network and establishing connections to various transportation groups.

• Establishing good negotiation skills with the vendor and sending them company’s customer packet.

• Being punctual and always following up with customers. Yarntex USA Inc, New York, NYC – Assistant Manager Sep 2006 to Dec 2007

• Served on a team responsible for developing new ideas for challenging regulations.

• Contributed to the designing of new patterns for fabrics with the use of CAD, CAM and CIM

• Received recognition for enhancing a client data tracking system using PLM

• consistently produced innovative solutions to unique client scenarios simultaneously resulting in an increased margin for the company by 10%

• Acted as a point of contact for client companies AFFILIATIONS:

• Founder and key administrator of interactive social media group for Moms with a mission to actively engage, mentor, and connect over 4000+ members.

• Served as therapeutic aid for underprivileged children in need.

• Member of NAR, NVAR, NYPIRG, PSI Chi, Faith social services, ICNA and part of various community service projects

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