Graphic Designer Customer Service

Nancy Gretel Garcilazo

***** ******** **** **. *******, CA 92337

Cell: 909-***-****

********@*****.***

Professional Summary

Professionally experienced graphic designer and in marketing. Striving to deliver excellent customer service and working with a fast-paced approach while handling tasks simultaneously and meeting tight deadlines. Recognized for impassioned manner, fast learning, and maturity which adepts into a problem solver while being an optimistic team player. Dedicating every task to create positive relations and success.

Areas of Expertise

- Bilingual: fluent in English and Spanish

- Advance design skills

- Exceptional interpersonal skills

- Excellent collaborative skills

- Maintain control under pressure

- Mastered typography skills

- Highly punctual and responsible

- Proficient in the Adobe Creative Suite

Work Experience

Bolide Technology Group 2015- 2017 – Graphic Designer & Marketing Coordinator

Managed all visual communications; Print, web, photography, and literature

Designed and prepared product advertisements monthly

Social media manager, web-design director, produced email blasts

Trade show booth designer and special events coordinator

Created packaging, product catalog, presentations, spec sheets, brochures, flyers, logos for product lines and catalogs

Manipulated/edited photos and color corrected product images

Shot, edited and managed product photography

Held responsible for marketing content with direct contact with magazine editor

Held live webinars monthly about product lines/training

Created brand recognition and presented potential marketing ideas and designs

Created logos for every new product launch

Collaborated with overseas digital printing

Kept a high file management for organization

Westside Accessories 2015 – Graphic Designer

Managed the design concepts for fashion accessories

Created fashion design for companies such as Hot Topic, Tilly’s, Spencer’s, Ross

Highly active with shipping, sales, product display, and fashion design consultations

Produced product photography

Created social media material for Facebook page and website

Kept organized files with part numbers, photos, designs

Kept in daily contact with multiple overseas suppliers

National Finals Rodeo December 2014 – 2017 Production Personnel for Las Vegas Events

Performing on horseback for stadium audience with sponsor flags

Daily equestrian practice, strict punctuality, daily event itineraries

Heavy public relations by representing event sponsors

Obtain excellent equestrian skills

Maintain professional appearance and behavior at all times

Autozone 2011 – 2013 - Sales and Consultations

Automotive retail

Experience with cash registers and counting cash amounts

Management of inventory

Provided above and beyond customer service

Met weekly sales challenges

Motivated the team to become and stay as No.1 store in the district

Learn to multitask with in-store customers, phone customers, and store duties

Obtained a high knowledge for automotive parts

Offered automotive related advise to non-familiarized customers to provide a better, more efficient experience

Worked closely with district managers to improve sales and direction within our store

Education

Spring 2015 - B.A in Arts and Science in Graphic Design with a Minor in Art History

California State Polytechnic University, Pomona

Summer 2014 - Summer Arts Program

California State University, Monterey Bay

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