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June **** - Current

March 2018 - June 2018

February 2011 - December 2017

April 2011 - August 2014

April 2006 - November 2008

Christjane Valente

**** ***** ** *** *

Oakland CA, 94609,

ac6o7t@r.postjobfree.com 510-***-****

EDUCATION

Lincoln Tech

Help Desk Analyst, 4.0

NCTI

Management and Supervision, 4.0

NCTI

Effective Supervision, 4.0

NCTI

Excellence in Customer Service, 4.0

EXPERIENCE

Ultimate Staffing

National Pro Security Services

HR Administrative Manager/ Payroll Manager/ Office Manager and Recruiter for 200 employees. Using PayChex's system for HR and Payroll. Data entry.

Robert Half

Federighi Design and A&B Construction Companies

Construction companies Accounts Payable and Receivable Full Cycle Data Entry, filling, creating documents, did the business taxes for all 51 states. Finish Masters

Office and HR Manager/Payroll

Ran and managed the office/ Payroll and HR for 20 Employees. Using QuickBooks. Data entry, recruitment and training. AP and AR full Cycle. Collections. perform routine accounting activity such as maintenance of general ledger preparation of various accounting statements and financial reports and accounts payable or receivable functions and collections follow up accounts handled all incoming inquiries for your phone email and will travel Arrangements through International and outside agents manage and update external customer database manage petty cash and handling of confidential documents. Constable Wallace Micheals

Collections/ AR Data entry

Knowledge of court systems, repair Source data for computer entry by compiling and sorting information establishing entry priorities, processes computer, customer and account Source documents by receiving data for deficiencies; resolve discrepancies. Verify entered customer and account data by reviewing correcting deleting re-entering data maintain customer confidence and protect operations by keeping information confidential data entry

Comcast

Dispatch & IS Billing Coordinator

Dispatch and Customer Service appropriate phone presentation, informed customers of cable products and services. Troubleshooting digital cable internet digital voice services and system operations implemented and trained dispatchers, adding equipment into cable data for digital cable voice and high- speed internet to prevent unnecessary return trips for technicians assisted with understanding rate codes improving productivity. Call center assisted customers with contract renewals upgrades correcting phone issues

managed 140 customer service agents as Lead. IS Billing Coordinator accounts payable overseeing all invoices of customers and clients for goods or services provided and giving the customer a clear itemized Bill and timely fashion organized and well versed with companies offering reviewed all invoices or bills CHRISTJANE VALENTE

that leave the business to ensure their accuracy and minimize negative customer feedback followed all company billing procedures to make sure that sent bills and invoices are noted and tracked also worked with accounts receivable to clear outstanding issue invoices or bills as they are paid ensure accuracy and completeness a billing information created and process documentation related to billing oversee billing process and work with others to resolve

PERSONAL PROFILE

Known Languages :

REFERENCE

Joe Dancey - "National Pro Security Services"

Tammy Coleman - "National Pro Security Services"

Jacek Purat - "Purat Industry"

ac6o7t@r.postjobfree.com

DECLARATION

Readily accept challenges. Meet and exceed all business objectives. Quickly absorb and retain new information and procedures. Proactive self-motivated goal-oriented excellent problem-solving skills. I have 7 years office manager and HR generalist experience 20 years data entry experience approximately 25 years customer service experience full cycle AP and AR 10 years experience.

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