Administrative Assistant/ Office Manager
Resume:
June **** - Current
March 2018 - June 2018
February 2011 - December 2017
April 2011 - August 2014
April 2006 - November 2008
Christjane Valente
Oakland CA, 94609,
*****************@*****.*** 510-***-****
EDUCATION
Lincoln Tech
Help Desk Analyst, 4.0
NCTI
Management and Supervision, 4.0
NCTI
Effective Supervision, 4.0
NCTI
Excellence in Customer Service, 4.0
EXPERIENCE
Ultimate Staffing
National Pro Security Services
HR Administrative Manager/ Payroll Manager/ Office Manager and Recruiter for 200 employees. Using PayChex's system for HR and Payroll. Data entry.
Robert Half
Federighi Design and A&B Construction Companies
Construction companies Accounts Payable and Receivable Full Cycle Data Entry, filling, creating documents, did the business taxes for all 51 states. Finish Masters
Office and HR Manager/Payroll
Ran and managed the office/ Payroll and HR for 20 Employees. Using QuickBooks. Data entry, recruitment and training. AP and AR full Cycle. Collections. perform routine accounting activity such as maintenance of general ledger preparation of various accounting statements and financial reports and accounts payable or receivable functions and collections follow up accounts handled all incoming inquiries for your phone email and will travel Arrangements through International and outside agents manage and update external customer database manage petty cash and handling of confidential documents. Constable Wallace Micheals
Collections/ AR Data entry
Knowledge of court systems, repair Source data for computer entry by compiling and sorting information establishing entry priorities, processes computer, customer and account Source documents by receiving data for deficiencies; resolve discrepancies. Verify entered customer and account data by reviewing correcting deleting re-entering data maintain customer confidence and protect operations by keeping information confidential data entry
Comcast
Dispatch & IS Billing Coordinator
Dispatch and Customer Service appropriate phone presentation, informed customers of cable products and services. Troubleshooting digital cable internet digital voice services and system operations implemented and trained dispatchers, adding equipment into cable data for digital cable voice and high- speed internet to prevent unnecessary return trips for technicians assisted with understanding rate codes improving productivity. Call center assisted customers with contract renewals upgrades correcting phone issues
managed 140 customer service agents as Lead. IS Billing Coordinator accounts payable overseeing all invoices of customers and clients for goods or services provided and giving the customer a clear itemized Bill and timely fashion organized and well versed with companies offering reviewed all invoices or bills CHRISTJANE VALENTE
that leave the business to ensure their accuracy and minimize negative customer feedback followed all company billing procedures to make sure that sent bills and invoices are noted and tracked also worked with accounts receivable to clear outstanding issue invoices or bills as they are paid ensure accuracy and completeness a billing information created and process documentation related to billing oversee billing process and work with others to resolve
PERSONAL PROFILE
Known Languages :
REFERENCE
Joe Dancey - "National Pro Security Services"
Tammy Coleman - "National Pro Security Services"
Jacek Purat - "Purat Industry"
**********@*****.***
DECLARATION
Readily accept challenges. Meet and exceed all business objectives. Quickly absorb and retain new information and procedures. Proactive self-motivated goal-oriented excellent problem-solving skills. I have 7 years office manager and HR generalist experience 20 years data entry experience approximately 25 years customer service experience full cycle AP and AR 10 years experience.
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