Engineer Network
Resume:
PERSONAL INFORMATION
Lorenzo Marchetto
**** **** *** **, *******, 98116
***.*********@*****.***
WORK EXPERIENCE
Network Integrator
Assembly Data System S.p.a.
Involvement as a consultant in many and different activity for the major Italian and Israeli Telephone Companies:
04/2016-04/2017 Data Voip Network Engineer
Assembly Data System S.p.a. c/o Wind S.p.a, Italy
Involvement in the Certification group CPE for the Wind Customer (sme & large).
Involvement in tests the Wind services on the new version Sf or hw of IAD, IPBX e CPE (Cisco, Aethra, OneAccess, Huawei, Patton) on the different access DSL, SHDSL, ISDN, Ethernet, LTE.
Study, design and configure the network and writing the test lists to test the router’s limit: Load balancing with one or two CPE by BGP routing protocol, SIP and RTP protocol, Application of QOS policies for VoIP and data Network administration that tools for measuring the performance
Manage relationships with various wind’s suppliers in order to fix bugs found during the certification. Manage the marketing and the supplier escalations, and negotiate with them the time for the certification and for solve the issue.
Write official documentation for WIND and coding configuration scripts.
Involvement in troubleshooting activities for the network, replicate the problem in test plant and found a solution with the suppliers.
09/2016-03/2017 Data Network Engineer
Assembly Data System S.p.a. c/o TIM S.p.a, Italy
Involvement in a group for Consip LAN 5 project. In this project I had to design and implement the new network for the public offices (as public school or Province office) or upgrade their network.
Study the office's budget, the building structure, the request for the network, choose the best HW, and write official document for TIM. Coordinate the technicians squad, negotiate time of the activities with the various offices, and help the technicians to integrate the hw, generate and check the configuration scripts.
Manage the escalation from the customers and negotiate the time for solve any kind of issue during or after the activities
As HW we can choose: Allied Telesis switch, Alcatel switch 6450, Cisco Switch, HP switch, Huawei switch, Huawei Controller AC6005C, Huawei AP 51xx as internal ap or 81xx as external AP, Huawei Firewall USG63xx e 66xx.
03/2014 – 03/2016 CS Core Network Support Engineer
Assembly Data System S.p.a. c/o Ericsson Telecomunicazioni S.p.a, Italy
Involvement in Troubleshooting and script production for CS Core Network activity for TIM and Wind:
Coding script for activity of Network Adaptation on HLR, MSc, MSCs, BladeCluster and MGw.
Coding script for activity OLO interconnection
Coding script for activity Integration and Rehoming RNC/BSC
Coding script for activity for integration/dismission MSCs, MGw
Coding script for activity Integration new BladeCluster/ MSC-s/ Mgw
Coding script for activity Creation and Modify RoutingCase and B-Number
Coding script for activity CDR editing
Troubleshooting on Core Network fault
05/2013 – 02/2014 Service Desk Technician
Assembly Data System S.p.a. c/o Ericsson Telecomunicazioni S.p.a, Italy
Troubleshooting and management of the H3G ICT network:
CRM process and order
Billing analyst
Network provisioning
09/2012 – 04/2013 CS Core Network Engineers
Assembly Data System S.p.a. c/o Wind S.p.a, Italy
Involvement in support activity as Core Network Engineering for Wind:
Support activity in Test Plant on Ericsson MGw, MSC/MSCs and HLR
Troubleshooting 2nd layer fault in MGw Network
Script editing for MGw, MSC/MSCs and HLR
Integration and Acceptation test on BladeCluster in Test Plant
07/2012 – 08/2012 RAN Integration Engineer
Assembly Data System S.p.a. c/o Ericsson Telecomunicazioni S.p.a, Italy
Involvement in integration, Configuration and swap from ATM to IP for H3G:
Implementation new RBS in H3G Network
Swap RBS from ATM to IP technologies
Change of IP addressing of TN and CN and related integration
Optimization of the Xconn in TN and swap from ATM to IP
Troubleshooting on RAN fault
03/2012 – 06/2012 CS Core Network Engineer
Assembly Data System S.p.a. c/o Ericsson Telecommunication S.p.a. Rosh Ha'ayin, Israel
Involvement in several activities in MGw network for major Israeli Telephone Companies:
Implementation/upgrade new MGw in Pelephone Network
Coding script for integrate new MGw features
Management and resolution CSR for MGw problem for Orange
Coding script and Upgrade MGw in Orange network
09/2011 – 02/2012 Integrator Engineer
Assembly Data System S.p.a. c/o Ericsson Telecomunicazioni S.p.a, Italy
Involvement in several activities in WDM, Microwave and Network Management systems for major Italian Telephone Companies:
Widening of channel in Opitel Backbone
Swap from Tansponder 2.5G in Datamuxponder 10G in Opitel Backbone
PVV of the R5.1.1 for Wind Mobile Network.
PVV of the Datamuxponder 40G for Wind Mobile Network
05/2010 – 08/2011 Radio & Transport Monitoring NOC
Assembly Data System S.p.a. c/o Ericsson Telecomunicazioni S.p.a, Italy
Monitoring and Troubleshooting 24/7 of 1st and 2nd layer fault on H3G Access Network:
RBS Ericsson & Siemens
Microwave Ericsson & Siemens
ADM – AMW – DWDM Alcatel
SDH & WDM Marconi
RNC Ericsson
PDH Mini-Link E & TN
EDUCATION AND TRAINING
09/2002 – 07/2008
Diploma
High School “Liceo Scientifico Statale Democrito ”, Rome, Italy
Mother tongue(s)
Italian
Other Language(s)
English, Spain
Communication skills
Excellent written and verbal communication skills
Confident, articulate, and professional speaking abilities (and experience)
Empathic listener and persuasive speaker
Writing creative or factual
Excellent negotiation skills
Organizational / managerial skills
Combine patience, determination, and persistence to troubleshoot client issues
Dynamic, results-oriented problem solver
Easily understand and solve technical problems
Handling complaints from parents, clients, customers, or citizens
Skilled at evaluating options and generating solutions
Strong problem-solving and analytical skills
Troubleshooting equipment or situations
Job-related skills
Good knowledge of network equipment, security tools (Wireshark), network and routing protocols (BGP, LACP, WAN, LAN, SIP, Ethernet, PPP, Wi-Fi, ATM, IP, UDP, TCP, DHCP, DNS, NAT, BGP, SS7, MTP, SCCP, WDM)
Good knowledge of Integrated Access Device (IAD) produced by Cisco, OneAccess, Aethra, Huawei, Dlink
Good knowledge of IP-PBX produced by Huawei, Cisco
Basic knowledge of Web Technologies (SQL, HTML, PHP, C programming,)
Excellent Knowledge of following applications: Go-Global, Citrix, SO-EM/NM, SOM and IPT-NMS, MOSHELL, WinFiol
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