Administrative Assistant Customer Service

Kacie A. Ostermiller

**** *. ******* ******

Phoenix, AZ 85041

Phone: 252-***-****

Summary

Dedicated worker with experience to provide the best administrative support to maintain an optimal work flow for daily operations. Able to problem solve under stressful emergency situations and prioritize work along with being a team player.

Experience

Power Steel & Wire 09/17 – 01/18

Receptionist/Administrative Assistant

Responsible for answering phones and transferring to the appropriate person. Taking detailed messages. Inputting information into logs every morning, scanning all paperwork for that day. Responsible for calling to confirm the in-town loads of rebar for next day as well as for California loads to confirm and obtain sites, per driver requirements. Also assisted with recording invoices into excel and assisted owner with inventory, along with many other clerical duties.

Physician’s East, PA 10/16 – 05/17

Receptionist/Administrative Assistant

Responsible for checking out patients, inputting patient referrals, collecting payment. Duties also includes answering phones, taking messages for doctor and some insurance. Nextgen Software used for setting up appointments for patients and Centricity Software for notes to doctors and nurses.

Animal Hospital of Pitt County 10/14 – 10/16

Receptionist/Administrative Assistant

Responsible for checking in/out patients on Cornerstone Software. Responsible for pulling charts of patients. Receive emergency patients and help in relaying information to doctor. Responsible for reminder of vaccines to owners and completing appropriate paperwork. Duties also include, answering phones, making appointments, filing, also responsible for electronic deposits, selling product to customers along with being knowledgeable of all products.

Mark’s Quick Lube 12/11 – 10/14

Office Manager/Administrative Assistant

Responsible for answering phones, scheduling appointments, filing, billing and data entry. Also responsible for opening and closing store and dealing with customers on a daily basis.

Core Fitness 09/11 – 12/11

Receptionist

Responsible for answering phones and scheduling appointments. Also responsible for entering new clients into computer system along with light filing.

Douglas Water Park 04/11 – 08/11

Lifeguard/Concessions/Admissions

Responsible for ensuring the safety of the kids in and out of the pool. Also responsible for running cash register, making change and greeting customers.

United Gymnastics Center 10/10 - 06/11

Clerical/Janitorial

Responsible for doing data entry, light filing, computer work, along with the maintenance of the gymnastic center.

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Skills/Highlights

P Energetic Work Attitude

P Excellent Customer Service

P Exceptional Time Management

P Self-Sufficient

P Proficient in Microsoft Office

P Word, PowerPoint

P Proficient in Nextgen

P Proficient in Centricity

P Service - Oriented

P Proficient in Cornerstone

P Friendly and Cheerful

Education

Douglas High School - Douglas, WY (Business Diploma – May, 2011)

Internship

Douglas High School – Physical Education

Douglas High School – United Gymnastics Center

Volunteered at Humane Society

References

Available Upon Request

Contact this candidate