Customer Service Representative

SUMMARY

Texas State Licensed Esthetician – Senior Laser Hair Removal Technician with a wide range of professional esthetics services including Non Invasive Advanced Body Contouring & Skin Tightening – Circumferential Reduction & Improvement of Elasticity of the Skin, Ultrasound, Radio Frequency, LED and Mechanical Modalities.

SKILLS

Management & Customer Service:

-Great attention to details Strong managerial skills

-Scheduling and Time Management Retail Sales and Marketing

-Client retention/Rebook 80% Promotion & Cross-selling

-Customer Order Management Managed & Drove sales across multiple locations

-Inventory & Purchasing Employee Payroll

-Recruiting New hire training & product knowledge

-Team Management Advanced bookkeeping

Services:

-Laser Hair Removal Technician/Apprentice Certificate LED Light Therapy

-Body Contouring Certified Mineral Infusions

-Skin Tightening Certified Body Treatments

-Derma-Planning Men’s Facials/Bacials

-Derma Radiance Treatments Face & Body Waxing

-Skin Analysis Eyebrow & Lash Tinting

-Chemical peels Body Wraps

-Microdermabrasion treatments European Facial Massage

-Micro-current procedures Pressure Point Facial Massage

-Ultra-Sound Facial treatments Dermalogica Treatment Protocols

-Oxygen Facial Treatment Extractions

EDUCATION

Paul Mitchell Dallas TX

License of Esthetics (750 Hours) 2018

Graduated with Honors

University of Karachi Karachi, Pakistan

Bachelor’s of Business

Focus in Administration

CERTIFICATIONS

Texas Laser Institute - Laser Hair Removal Certification

Texas Laser Institute - Body Contouring Certification

Texas Laser Institute - Skin Tightening Certification

Dermalogica DNA Discovering Top Sellers (Certification)

Dermalogica DNA Navigating Targeted System (Certification)

Dermalogica DNA Achieving Professional Results (Certification)

Nylynn – Derma Planning, Aromatherapy, Chemical Resurfacing, Detox Body Wrap Certificate

Circadia Institute of Advanced Esthetics – Advanced Ingredient Technology Certificate

QuickBooks Pro-Advisor

EXPERIENCE

Ulta Beauty Store Inwood Village Tx Presently Working

Paul Mitchell Dallas TX

Esthetician 2017 - 2018

Citadel Bank Glen Mills PA

Senior Financial Service Representative 2016 – 2017

Macy’s Departmental Store Springfield PA

Asst. Manager Fine Jewelry Department 2016-2017

Medco Wholesale Distributor Folsom, PA

Accounting, Sales & Marketing 2006 – 2016

Gifts USA, Inc. Media, PA

Operations Manager 1990 – 2006

OTHER SKILLS

Tools: Microsoft Office Suite, Intuit QuickBooks

Platforms: Windows-XP, Vista-7, Objective Interface Systems

Multi-lingual (English, Hindi, Gujrati, Urdu)

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