Sales Manager
Resume:
Darren Jankowski
** **** ******., ********, ** **869
******.*********@******.***
Account Retention • Leadership Management • Skilled Communicator
SUMMARY:
Energetic and results focused Market and Retail Sales Manager with 15+ years’ experience. Combines initiative and exceptional communication skills resulting in increased market share and account retention. Consistently achieves sales objectives. Ability to monitor sales statistics, meet inventory requirements and monitor consumer preferences while leading a resolute sales team.
PROFESSIONAL EXPERIENCE:
SPRINT, Overland Park, KS 2002-Present
Market Manager, Hudson Valley, NY (07/2016–07/2017)
•Recognized as Top Market Management 3 consecutive months.
•Responsible for overall management of 10 stores in territory with a total of 30 sales representatives.
•Consistently met or exceeded key performance objectives, including sales and customer satisfaction goals.
•Achieved perfect Audit Scores; meeting strict and comprehensive corporate regulations on inventory levels, product display, staffing, and customer security.
•Prospected new business and closed sales in an extremely fast-paced, deadline-oriented environment.
•Developed customer relationships to maximize account profitability, achieved client retention through analysis of customer needs, budgets, and limitations.
Store Manager, Totowa, Staten Island, Piscataway, NJ (06/2008-07/2016)
•Seasoned Store Manager, regularly reallocated to enhance sales perform of new and unproductive stores.
•Recruited, trained and managed an entire new sales team; consistently met and exceeded all major Key Performance Indicators. Mentored leading employees into Assistant Manager roles.
•Managed daily sales floor operations and 10–15 staff members; provided leadership, set sales targets and performance standards, and ensured premier and personalized customer service consistently delivered.
•Regularly implemented innovative sales incentives; improved morale, employee retention and increased sales.
•Responsible for managing optimal store inventory levels. Conducted device/cycle counts and physical count reconciliations and inventory returns.
•Effectively conferred with customers and staff to resolve complex customer situations.
•Conducted weekly observations and provided effective feedback to sales consultants to maximize performance.
Lead Retail Consultant, Jersey City, NJ (01/2004-06/2008)
•Managed monthly staffing schedule and payroll. Assisted store manager in generation of sales reports and store audits.
•Oversaw stock inventory tasks including organization of products and regularly scheduled counts.
•Achieved and regularly surpassed monthly sales quotas. Met customer needs while adhering to company objectives.
•Accurately set up customer accounts, ensured devices were active and correct billing plans in place.
•Identified the right solutions for customer billing, technical and/or account issues.
Retail Consultant, Jersey City, NJ (08/2002-01/2004)
EDUCATION:
•B.S. Business Administration – St. Peter’s University, Jersey City, NJ
ACHIEVEMENTS:
•S&R Top 3 ranking, 2012
•Directors Club Winner 2009 and 2010 – Top 5 in sales NY/NJ region
•Experience Excellent Winner
•BOSS Award
TECHNICAL:
•Proficient in MS Office Suite, Salesforce (CRM)
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