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Administrative Assistant Customer Service

Manchester, New Hampshire, United States
August 16, 2018

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Mary Lou McGonigle

** ***** ***** ***** #*** MANCHESTER, NH 03102 603-***-**** MCGFORME@GMAILCOM

Professional Objective

To provide exceptional administrative assistance to an organization where I can utilize my strong skills and creativity to effectively contribute to the improvement, effectiveness and excellence of the firm.


Work History

Administrative Patient Services

Infusion Ventures – Woburn, MA 05/2017 to Present

- Lead on-boarding for new patients, developing and implementing innovative programs for patient services

- Manage and improve scheduling and human resource needs including payroll functions for 40+ employees

-Maintain system documentation and license verification for increased organization efficiency

-manage accounts receivable and accounts payable,


Administrative Assistant to the Director of Professional Practice and Development

Concord Hospital, Concord, NH 01/2008 to 05/2017

-Provided administrative assistance to 3 department Directors, including payroll and evaluation summaries

-Lead staff training and prepared simulation environments, creating and maintaining multiple education databases

-Assisted with program development, documentation and credentials for new hires, and on-boarding new students

-Handled accounts receivable and payable, patient scheduling, and maintained confidential patient records

-Transcribed Physician orders, facilitated with admissions, transfers and discharges, processed referrals, and managed stock and order of equipment and supplies

Administrative / Transportation Manager

Budd Foods – United Beverages – Colbath & Associates (Food and Liquor Brokers) 1998 to 2008

-Coordinated purchasing of wines and spirits, partnering with brokers, buyers, and customers across ME, NH and VT

-Managed transportation of products across national customers and oversaw all marketing communications

-Worked with accounts receivable and payable and maintained a homegrown data processing system

-Generated monthly expense and sales reports to ensure efficient management and course correction


Associates Degree, Small Business Management 1977 to 1979

University of Valley Forge, PA

Licensing and Certifications

License Nursing Assistant II Certified 2004

LNA Health Careers, Merrimack, NH

Certified in: dysrhythmia, BLS, adult CPR, infant CPR, AED, first aid

Microsoft outlook, word, excel, power-point, Office 365, Mac


Debby Krim Art Studio

SOWA Art Galleries – Boston

Families in Transition – Manchester NH

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