Customer Service Manager

Stephen J Marsan

** ***** ******

Manchester, NH 03102

603-***-****

******@*******.***

Work Experience

Construction, Planning, & Management Inc. 09/01/2012 – 05/14/2018 Commercial Facilities Manager –

Job Description – Manage all daily maintenance operations of commercial buildings,

including fit ups, suite layouts, and oversee capital improvement projects.

FF Properties LP 08/01/2011 – 07/10/2012

Maintenance Supervisor

Job Description – Manage all daily maintenance operations of residential buildings

including OSHA compliance and fire safety procedures.

Construction, Planning, & Management Inc. 09/01/2002 – 07/31/2011

Capital Improvement Supervisor

Job Description – Lead supervisor of all capital improvement projects from start to

finish – including proposals, bids, safety compliance, and owner’s satisfaction.

SjM Remodeling

Owner / Operator

Job Description – Responsible for all daily operations including working hands on with

appropriate workforce to complete projects.

Education

Salem High School

High School Diploma

Credentials

Massachusetts Construction Supervisor License #103312

OSHA 10, Certified in Construction, Safety, and Health

Skills

Experience with Microsoft Word, Excel, and Outlook

Familiar with all phases of construction / safety regulations, and customer service

CAD experience using Smart Draw for layout design and rendering

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