Operation Manager

CURRICULAM VITAE

K. NAVIN KUMAR Mobile: 970-***-****. E-Mail:-**********@*****.***

CAREER OBJECTIVE:

To be a part of highly competitive organization with a global vision, which provides scope for personality development and career growth, with a highly professional, world class working environment and to pursue a challenging career.

EDUCATION QUALIFICATION:

B.COM Computers from Osmania University Hyderabad

ADDITIONAL QUALIFICATION:

Successfully completed & Diploma Hotel Management Course

Training undertaken

Industrial Training from Hampshire Plaza Hyderabad.

JOB EXPERIENCE:

Worked as Front Office Supervisor and One year F&B (Executive) For Banquets in Celebrity club shamirpet. (A Unit of Prajay Engineering Syndicate) for Four year. (2002 to 2006).

Worked as a Front office Manager in Hotel Madhura Inn Rooms and Banquet Hall, Restaurant For Three years.(2008to 2010).

Worked as Resident Manager in Hotel My Bliss Rooms, Banquet Hall and Restaurant for three years. (2010 to 2013).

Worked as Operation Manager Hotel vishal parkurthi resort Rooms, Banquet Hall, Restaurant, Events, Sports, coffee shop lawn with dance floor and rain dance swimming pool. From (2013 to 2014).

COMPANY:

Currently worked as Operation Manager Songs of earth resort Rooms, Cottages, Banquet Hall, Restaurant, Events, Sports, coffee shop, lawn with dance floor and rain dance swimming pool. From (2014 to 2017).

DESIGNATION:

Operation Manager. ( Operation )

TOTAL YEARS OF EXPERIENCE: 14+ year from diversified industries which Includes Services where I have handled multifaceted responsibilities and functions in logistics and Service Department.

IT SKILLS:

Operating software in PMS, H.M.S, I.D.S,

(MS Office (Word, Power Point, Excel)

RESPONSIBILITIES

Monitor all Department function & analyze the all records.

Keen observation on cost controls.

Motivation of staff with sincerity & zeal.

Updating of daily reports Sales & daily brief to achieve the Goals

Keep guest relation for repeat footfall.

Planning and training for skill developing

Create Innovative environment at work place

Supervises and assign duty roster for F/O attendant, Concierge, Bell Counter,

Guest Relations and Business Centre. Responsible for VIP movement in the Hotel.

Prepair budget and & operation plan

Handling Govt. Officials and their Issues

Duty allocation and assignment of JD. for all staff.

Maintain the Standard operating system according to Company

Managing leave schedule for the employees

Taking care of the staff perfom appraisal

Control on wastage and pilferage of the analyzed products.

To maintain the inventory of stocks as per the targets set for the month.

To prepare analyze daily sales Report and routing to the Concern.

SCHEDULING MANAGEMENT:

Management and crew scheduling are the most effective tools for controlling the organization labour expenditures.

To ensure scheduling of optimal manpower inline with the projected sales trend and man hours requirement for every hours and days for smooth operation of the Concern.

Follow up on employee attendance and revert action or reward if needed for consistency.

Ensuring people are scheduled to attend training classes as per training schedule of the Concern.

Leaves and request are received in advance to ensure changes in the schedule and the complete schedule is put in the notice board once in week on a prescribed date.

Sales and man hour projections are done once in a week and follow-up with it for any deviations in the projections.

Targets were given by G.M and would be assessed every month on the system performance.

BUSINESS COST CONTROL MANAGEMENT:

Get the targets for Food cost control and service grade from the G.M for every month and for better execution and desired results.

Do a weekly and monthly reports of F.C.C’s, do an analysis and create an action plan for sorting out the problems and follow up on it.

Do a food cost scavenger hunt and a internal accounts audit once every week and month respectively and trouble shoot the deficiencies.

Control on Labour, Inventories, Complete and Raw wastes, Pilferages, Cash handling procedure’s M & R issues and Training needs and take necessary steps for all round performance of Concern for better cost control and to increase the profit margin consistently.

TRAINING:

Ensure of each member of management team as well as crew member has to get effective training to run smooth, standard and profitable business for the organization.

Targets were given by G.M and would be assessed every month on the system performance

To consistently find out new ways to increase the efficiency of the system for the better training and organizations growth and people development.

MAINTANENCE & REPAIR:

PM tasks assigned on a daily basis on the floor plan?

Equipment breakdown noted in the breakdown register and informed to

oService agent.

Is M&R & utilities targets met and if not reasons.

Is the Energy Survey conducted Qrtly and action plans evident

Ensure to hit of M&R target of every month and to be verified by HODs

Learning Include:

Observing the team handling by Supervisor.

To help the Supervisor and assistant manager in serving customer

To solve the Guest problem.

Understanding the administration activities

Key Skills:

Good listening skill

Good leadership.

Hard Working.

Disciplined.

Personal Skills:

Quick response time in handling assignments.

Flexible to work both in team and individually.

Positive attitude.

PERSONAL PROFILE:

NAME : K.NAVEEN KUMAR.

FATHER’S NAME : K.RAJESHWAR RAO

DATE OF BIRTH : 08TH JUNE, 1984.

GENDER : MALE.

MARITAL STATUS : MARRIED.

LANGUAGES KNOWN : ENGLISH, HINDI, and TELUGU & TAMIL.

NATIONALITY : INDIAN.

HOBBIES : LISTENING TO MUSIC.

STRENGTH : HARDWORK, PUNCTUALITY, SINCERITY.

Salary Drawn : 55000.00 PM+Convience & Family Accommodation.

ADDRESS : Mallikargiri Mallikarjuna Nagar

HYD-BAD-500047.

DECLARATION

I hereby declare that all the details furnished above are true to the best of my knowledge and belief.

Date:

Place: Hyderabad (K.Navin Kumar)

Contact this candidate